I have been under the care of Dr. Randall over 10 years , she is wonderful, dedicated, very easy…read moreto talk to. Her practice is small but she knows her patients by name and remembers you and your history. I don't feel like a number when I go to see her and I trust her in every way to keep me healthy when I have concerns. She is what I consider a real Doctor because if you are super sick she does make house calls. She also is my GrandMothers Doctor and well if you want a Doctor who doesn't rush you and is there to assist you in anyway I recommend Dr. Randall 100%! She is very understanding and helpful! Never a long wait in the office and the office ladies Roxanne and Elizabeth are both very pleasant and easy going. I am greatful I have her as my Doctor!!!

Let me start by stating that I used to work with Dr Rendall, a completely lovely and dedicated…read morewoman. Her clinic is run a bit differently then what you are used too (in a good way) as she has this cool set up where you pay a flat (monthly) fee and can see her as many times as you need. She has other options but that is how most of her patients do it. Seems odd, but for those of us without insurance, it is a much cheaper way of getting (amazing) healthcare when compared to other options.

I went to Dr. Dines for 20 plus years and he was an outstanding Dr. I would highly recommend him…read morebut I got a letter he retired this past year. Always very kind and took an interest in everything I said. He did all my colonoscopies, removed gallstones, and all my endoscopies.

Have seen him for years with horrible bed side manner because I was told he was an excellent…read moredoctor...after today's experience I am switching doctors. I had a procedure a couple days ago and am in a lot of pain with difficulty eating and feels hard to take a breath with so much chest pain and he was the doctor on call when I called at 6am. I told him how I was feeling and he said out was the procedure and most people do Ok with it. I said I was miserable and what do in the meantime and he says back" I really don't have an answer for you" in a very insensitive tone and I then said" I basically suffer then?" and his response was "yes" and he hung up. RUDE!!

Highest recommendation. No caveats…read more I've been a patient of Greenlake Primary Care for 30+ years. Dr Krista Hodne is my current doctor. (Previously, Dr Busch and Dr Starkebaum.) I'm a cancer survivor, among other stuff. Nothing about my care is easy, straightforward. Some of my troubles have taken years to bring under control. Dr Hodne is the best partner, life coach, and caregiver anyone can ask for. She and her team have gone above and beyond for me, time and again. Two strategies are proven to improve patient outcomes. Constructive long-term relationships, obviously. Emphasizing wellness over treating disease. Knowing this, I enthusiastically supported Greenlake's switch to a concierge model. The concierge model is a rejection of our nation's immoral, inefficient, profiteering fee-for-service model. It's a return to our Rockwell-esque notions of the family doctor. It allows doctors to spend as much time as needed with a patient, to do research, to coordinate all the referrals, to do battle with insurers, etc. No one is getting rich in family practice. Or running an independent clinic. Do the math, read the news. The providers at Greenlake Primary Care are making huge sacrifices. Just to keep the lights on. Just to deliver actual healthcare. Yes, concierge requires memberships to make it work. Until our nation adopts Medicare For All, it's the best available option. I chose to be a member, despite living off credit cards (at the time), because I wanted to get better. I chose correctly. You can too.

They ignored my symptoms and misdiagnosed me... when a patient complains of pain, don't respond by…read moresaying oh, it itches? The way you treated me was so WRONG! It turns out I had swelling of the brain; I could have died if I hadn't gone somewhere else who actually listened to me. Furthermore, my job and living situation was effected by your negligence.

Anything good that I can say about doctor Rachel Torrez will not suffice…read more Dr Rachel is our Primary Care doctor and is a delight to visit. She is honest, doesn't get unnecessary tests done and truly cares for you as a patient. All her advice is genuine and you can tell that she isn't just trying to make a buck out of you. Would highly recommend her!

avoid, I went to doctor torres a couple years ago for digestion issues, rather than suggesting any…read moretests or asking many questions, within 15 minutes of meeting me she suggested I take antidepressants, I did not take them. A couple years later, I have been diagnosed with Crohns. She COMPLETELY missed the mark, and had she suggested I get tests done I likely would have been diagnosed years earlier.

Dr. Pinault is the most caring doctor that I have seen. He is attentive to issues and has…read morethoughtful solutions. I like that he spends time with me and doesn't rush me out the door. You will be comfortable in his office and appreciate his decorations.

Dr. Pinault is a tremendously knowledgable doctor. He is incredibly kind, approachable,…read morecompassionate. He listens attentively, never rushes and enjoys getting to know his patients. Dr. Pinault completes your blood work right in the office. His lab tests are comprehensive including hormones, adrenals, thyroid - among many others. When he receives your results, he will call you (if results show irregularities) or schedule an appointment a week out to review the results with you. He also prescribes medication for pick up at your local pharmacy. It's a one stop shop. He also carries a multitude of vitamins, minerals as well as B12 injections. He cares about the health and well-being of his patients and is determined to help you feel your best. His front desk office manager is sweet, kind and patient. This kind of care beats any general practitioner or doctors office!

Dr. Ruth is the best family doctor we've ever had. No corporate-managed healthcare here. She just…read morelistens and understands your needs_ takes whatever time is needed to address YOUR concerns with explanations you understand. Her office environment and staff match Dr. Ruth's relaxed caring approach to health care.

Dr. Freeman truly listens and cares about all your concerns. You don't feel rushed like typical…read moredoctors offices. She will allow space for you to discuss whatever your needs or curiosities have, she truly value her patients time. She also offers other care such as fit and nutrition in her office which is a great options for those seeking. The office space is clean professional with courtesy bottled water and WiFi. I'm going to also give an appreciation for her receptionist, Sarah. Sarah has been there since the beginning and is very good at her job of scheduling and welcoming patients. I've been a patient here for 5 years and have not one complaint about my care. All of my friends I refer to Dr. Freeman also have had a great experiences. Keep in mind Dr. Freeman is a private practice, you cannot expect to be seen immediately, certainly worth the wait. I do recommend calling for appointments instead of leaving a voicemail for best experience.

Beware - their billing department needs to get it together. I have received multiple bills from…read morethis establishment over a year late. I received a bill, that I had already paid, two years beyond the service date. I went back and forth with them for quite some time and eventually, they agreed to drop the duplicate bill. However, I don't think I should have to defend myself against payments I've already made. I would expect that the billing department be capable of keeping track of payments if this was a professional establishment. I received another bill on Friday for services from June of last year - well I tell you what, I've never received a bill for these services until now, and they had the nerve to charge me a late fee. It makes me wonder if they are really doing so poorly that they have to send bills years late to cash out on late fees? Do they need the extra $10 that desperately? I have requested a copy of the invoice number and date of the last invoice sent to me and we will see what they say. Overall, the service I received at the old location was good. The new location, I was disappointed, My bill says that I am no longer welcome back, for not paying the bill, that they didn't send me until a full year had passed. Unbelievable. RUN!

This is the finest family owned Naturopathic physicians office I have ever experienced…read more Caring doctors and a dog friendly office. The staff does everything they could possibly do to care for and treat patients from blood testing to doctor prescribed treatment programs specifically designed for each and every individual who enters the facility. It was established and grounded in Mill Creek, WA for the first twelve years. During the pandemic served the public relentlessly and expanded into a second office in Kalispell, MT and opened a new wellness center in South Everett and continues to grow with physicians , medical massage therapy and specifically trained professionals in Integrative Care, including referrals to chiropractic and acupuncture as part of an extensive team. I have been helped by Dr. Young, Dr. Morlan and Dr. Fitzpatrick as well as extra work done last summer by the newest doctor, Elizabeth Day. Thank you, Purity Health.

In short Don't judge them by the disorganized front office…read more The provider care is compassionate and excellent. In long After my lovely bride had a massive stroke 15 months ago, pain set in over time. Neural pain makes mild inflammation in her hip and thigh feel like torture. If she pulls a muscle it's agony (and it's easy to fall when you've lost mobility, which can lead to pulls). She gets headaches that she never used to get. Lots of aches and pains throughout. We tried a pain management clinic in Everett and all they really did was walk us through the idea that there are 3 ways to manage pain. First is pain-relief drugs, which they refused to prescribe since they're not in the same network with her primary care. Sigh. Second is active treatment, and she was already getting PT, OT, massage, and, at the time, acupuncture. So they didn't see any potential there. Third is carefully-planned rest and activity periods. She was loving getting up and walking at the time so she was getting her blood flowing more than zero. So they agreed to do nothing at all for her. We also saw a pain interventionist in Silver Lake, who consciously declares (and is known in the industry) never to prescribe. She focuses on injections and other outpatient procedures to manage how the nervous system perceives pain. She couldn't see anything that would work for her, so, again, she did nothing. We got a third referral after her hip flared up again and her primary prescribed a stronger pain med in the short term. Her primary noted that she's always chasing her pain, rather than really managing it. So off to NWPM we go. The building is new enough, nice enough. Accessible parking underneath with a proper elevator. You get upstairs and it says you must ring the bell to get in. Turns out the door is unlocked, and ringing the bell just makes them get up to answer the door. Why do they not prop the door open? Why do they leave the sign up? It's just a little piece of copier paper taped to the door. Easy to remove. But okay. The front desk staff seemed confused about our presence, at least to some extent. Not sure what to have us do, not sure who we'd be seeing, not sure what to tell us to expect. Not encouraging. We sat in the waiting room, which looks like they got it on closeout. Tags still on. Frames with stock photos still inside--not even of local scenery, just the family photos that they sell with the empty frame. A little creepy. None of the furniture goes together. We finally go back and the physician's assistant who sees us is super nice. Very calm guy, patiently goes over her whole chart and recent medical history. Walks her through tons of options, asks tons of questions, explains all the different ideas he has for helping her. First he wants to replace her meds with a patch that will continuously manage her pain, and see how that goes. Sounds great! He said he just had a patient report that morning that she found the exact same Rx to be "stunning" in its effectiveness. Then on the way out we have to have a UA test to make sure she's eligible for a strong pain med...they don't know how we're gonna do that, or who's gonna help. So they let someone else go first while we wait with all the mismatched furniture. In the end, we're very optimistic about the potential for this treatment. But every other patient and every person in the office reminded us of an episode of Better Call Saul. Odd vibes here.

Most of the staff their is great. The issue is the front desk receptionist do not go their is super…read morerude, Leanne she is combative, argumentative and unhelpful. Lastly be aware of billing I did an in office 5 minute biopsy and I was billed for surgery. I was not happy with the Leanne and when I tried to talk to a manager abt everything no one would help. The worst moment I had was trying to enter my appointment via tele health and didn't happen through 2 devices. When forwarded to Leanne the front desk person she blamed me for the technology issue and wouldn't search it further. I'm no longer happy and ended my visits with the office because I was scolded like a child by the doctor.