Cancel

    Open app

    Search

    Optum - Shoreline

    3.0 (9 reviews)
    Closed • 7:00 am - 7:00 pm

    Optum - Shoreline Photos

    You might also consider

    Recommended Reviews - Optum - Shoreline

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    26 days ago

    Was greeted immediately and had a short wait for walk in clinic. Recommend for anyone needing walk in clinic.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 2
    Thanks 2
    Love this 0
    Oh no 2

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 2

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    Ask the Community - Optum - Shoreline

    You might also consider

    ICHS Shoreline Medical & Dental Clinic - Second floor waiting area, Tuesday 30 May 2023.

    ICHS Shoreline Medical & Dental Clinic

    2.7(27 reviews)
    0.4 mi

    I came to this hospital when I turned 65 medicare age to have a serious flu. The doctor treat me…read morewell. Nurse is also cool. Because the is in Chinatown area, I heard lots people talking in Chinese, vietnamese and kanton. Kind of remind me from Asian 35 years ago. After knowing their pay is lower, I would respect them more. This is a covient hospital with pharmacy in the same building. I didn't use dental or vision, but guess it is a good community service. I can accept some glitches, but in general, I would be very positive about this hospital

    You basically have to babysit the staff to make sure they actually cancel and schedule your…read moreappointments. Otherwise, you can end up being marked as a no-show and forced to wait another month for an appointment after your original one -- simply because you didn't know that appointments apparently need to be "babysat" in order to actually get scheduled correctly. This is incredibly frustrating and completely unnecessary. Patients should not have to constantly follow up and make sure staff are doing their job just to avoid losing their appointment. Clear communication and proper scheduling should be the bare minimum. The Medical staff are fenomenal, sadly can't say the same about front desk and scheduling team including Cindy

    Photos
    ICHS Shoreline Medical & Dental Clinic - Second floor waiting area closed, masks required, Monday 15 May 2023.

    Second floor waiting area closed, masks required, Monday 15 May 2023.

    ICHS Shoreline Medical & Dental Clinic - Gallery on the dental floor.

    Gallery on the dental floor.

    ICHS Shoreline Medical & Dental Clinic - Selfie in the waiting room, Friday 8 September 2023.

    See all

    Selfie in the waiting room, Friday 8 September 2023.

    Victoria Chiaro MD

    Victoria Chiaro MD

    1.0(1 review)
    1.6 mi

    I am beyond frustrated. I have been seeing this doctor for a couple of years, and she's pretty…read moregood, except perhaps too "conventional medicine" for my taste, but it has become INCREASINGLY IMPOSSIBLE to contact her or make appointments since she is in the UW Medicine system. Forget the phone number, it goes to their main line which handles everyone in the wider Seattle area, and minimal waiting time is at least half an hour (usually longer), during which time you have to listen to annyoing recorded commercials about UW services. If you are lucky enough to get through and don't hang up beforehand, the person answering has zero knowledge (or interest) in you as a patient, asks you to re-state all the information they already have-a dozen times, puts you on hold, then says they have to contact the practice and someone will get back to you. Impossible to make or re-schedule most appointments on the portal. Heaven forbid you have a medical condition; that appointment is at least three months out. UW, apparently, has ZERO regard for your time (or your medical problem) and both pale in comparison to them minimizing their costs and mazimizing their profits. I honestly don't know how they stay in business, other than that there might be few other options available. Given this, the best doctor in the world would be brought down in terms of any ratings, because if it's so frustrating to contact them or make/book/change appointments, of course you are going to go elsewhere. Which is, in fact, what I am about to do, and would recommend to anyone reading this as well.

    John L Verrilli, MD - John L. Verrilli, MD

    John L Verrilli, MD

    5.0(2 reviews)
    1.2 mi

    The brilliant Dr. Verrilli was my primary care physician for over 20 years--not in Shoreline for…read moremost of the time though. He was at Minor and James in Seattle for a good long while before a shakeup at Swedish caused many of the best doctors to seek other options. Dr. Verrilli helped me with every imaginable problem, from car accident injuries, to the pneumonia I got annually for the last decade of my teaching career, and when necessary, he also sent me to some outstanding specialists. But the thing I credit him with most of all was diagnosing and developing a plan when my husband showed up in his office in March 2004 complaining of stomach pains and weight loss. Some guys would've handed him a few antacids and sent him on home, but Dr. Verrilli ordered blood work,endoscopy, colonoscopy all stat. Sure enough, it turned out to be stomach cancer. It was a rough period, but my guy recovered because of the attention he gave to my spouse's case and the diligence with which he checked in on him in the hospital, even though we had the oncologist (best in the city, again thanks to Dr. V), the surgeon, and a host of others. When the ball got dropped at one point by hospital staff that hadn't started an IV after several hours, Dr. Verrilli raised holy hell (fairly politely) and made sure treatment was provided promptly and correctly. I genuinely think we owe my husband's life to this talented, caring physician. Things to know: on your first visit, he's going to whip through a list of routine but necessary questions. He does this quickly, not because he has no patience, but because he wants it out of the way so that most of your appointment time can be used for whatever it is you came in for. When in doubt, he orders tests. He explains everything, and if you miss something, ask and he'll explain it again, differently if necessary. He works fast while he's in there with you, and that's why you are getting seen promptly, or very close to it. He wants to deal with your concern within your allotted time so that the person after you gets seen promptly, too. He is almost the only doctor out of the dozens I have seen in my many years in Seattle that will apologize if you have had to sit for an unplanned ten minutes waiting for him to come in and examine you. The guy has integrity. During times when one or the other of us was pretty sick but not hospitalized, he would either have someone on his staff call to check on us at home, or he would pick up the phone and do it himself. We would still be seeing Dr. V, even though it now means a drive from South Seattle clear up to freaking Shoreline, but our employment changed and now we have to use Kaiser Permanente doctors, which Dr. Verrilli is not. But you just cannot find a more conscientious and knowledgeable doctor anywhere. Highly recommended.

    I reviewed Dr. Verrilli's extensive qualifications, peer reviews, and also the yelp review and…read moredecided I really needed somebody to do the heavy lifting for me as my primary care physician. I found Dr. Verrilli to be focused, good-natured, and off-the-chart smart. With all that experience barreling down the track, my health has been improving daily. So what's not to like?

    Photos
    John L Verrilli, MD

    See all

    Optum - Shoreline - familydr - Updated October 2026

    Loading...
    Loading...
    Loading...