I can not speak highly enough of my experience at the walk-in clinic today, starting from the…read morereception desk and including the nurse, x-ray tech, lab tech, and Dr. Bowers. Everyone was welcoming and efficient. Dr. Bowers was amazing - I wish she was a primary care doctor - she was calm, reassuring, explained why she was ordering specific tests, etc . Bonus points for plenty of free parking. I am seriously considering switching my primary care to this clinic.

Beautiful clinic and friendly staff. The physician wasn't super confident about the diagnosis but…read moreit was urgent care so referred to a sprint specialist.

Had a back injury while here from out of town. I saw 5 five-star reviews so I figured I'd give it a…read moreshot... but still skeptical. After having been, I can tell you that all of these reviews are completely legit. Now I was the first person in so I can't speak to the wait times but they got me back immediately with a nurse practitioner named "Netta" who was an absolute rockstar! She had amazing bedside manner, was super empathetic, knowledgeable, made me feel my concerns were all heard and cared for. I haven't received this level of total care in a LONG TIME! The front desk lady was super nice and helpful as well. She is a bright star in a world of dull providers. This was my first 5 star experience at an urgent care clinic.

In short They immediately realized that I'd need a bit more…read morecare than they could provide on site, so they didn't charge me or take my time. I was hoping for a different outcome but I have to respect their honesty. In long A scrape on my leg had gotten infected, so I was hoping to get an Rx for some antibiotics and hurry home for the Hawks game. They checked me in in minutes, and found my insurance that had just taken effect a couple days earlier. Nice! The system texted me some info to fill out, and she told me it would list me as being seen in about 25 minutes, but it would be much sooner. The PA came out within 60 seconds to say that they didn't house one piece of equipment I'd need as part of a full eval, and I should go around the corner to the ER. He definitely felt bad delivering this news, and explained it even more thoroughly than he really needed to. I got it right away. He was quick to say that they would cancel the visit and not charge me. Even though I ended up missing the whole game, he was spot-on about what the ER would do to evaluate the infection. I got great care there, thankfully much of it in front of a fuzzy, dim TV showing the game. So I can't really complain about anything other than my own procrastination for leaving the trip until late afternoon.

Had a great experience at this Immediate Clinic…read more Receptionist was friendly, there was no wait, and they accepted my health insurance. Lobby was clean and up to date. Medical assistant took me back quickly, and was courteous. Didn't wait long until I saw the Nurse Practitioner- Kyle, I believe his name was. I appreciated how well he listened to me, gave explanations for what tests he'd like to get done, and kept me informed throughout the whole process. He explained follow up steps, medication instructions, and asked me if I had questions. Received discharge paperwork and met the professional and friendly office manager. My condition is now resolved and I would definitely visit Immediate Clinic in the future again.

Promoted as a walk in clinic that opens at 8am. Walked in at…read more8am and they said they don't take walk ins until 9am. Turned me away for the first hour even though they don't have anything anywhere on the walls or doors advising walk in start at 9am. Need better communication by updating walk in sign to say 9am if that's the case.

Over the past year, members of my family have been to three different urgent care locations. This…read moreone is my favorite. When I first saw the bill, I was like "That's expensive!" Then I checked the other urgent care locations and saw they were at least the same price. They do tend to prescribe medication more often here than other places, but when I've expressed concern with a specific Rx I had issues with, they were quick to find an alternative. The biggest reason I love this place is the time it takes. I'm usually out the door in less than 15 minutes (with an appointment). That includes greeting reception, getting vitals from an assistant, answering questions about why I'm there, talking to the doc, and leaving with my visit summary. I don't come here when I'm feeling well - I want to be back home, wrapped in a blanket, hopefully with some antibiotics or medication to make my plague less miserable. More than any other place I've been, this checks that box. If you're looking for a conversation about how your family is doing, make an appointment with your PCP. If you're sick and need something addressed quickly, visit One Urgent Care.

This place is a scam, was sent home without any care and was told I had a sprain. I went to…read moreanother doctor a month later because it wasn't healing and learned I have a full thickness torn radial collateral ligament. Let me be very clear, my finger was deformed and locked in an unnatural position. I should have known immediately and walked out after the receptionist had his mask below his nose and was the assistant for my x-rays. I did not feel safe as a woman. DON'T GO, but if you must, definitely don't go alone.

I have stage 4 cancer and after not feeling well the last few days I decided to be safe and take a…read morecovid test. The test came back positive. I asked my oncologist at Fred Hutch and she told me to please right away go to the nearest Urgent Care and get the infection confirmed (in case there was a problem with a home test) and get treatment, since I am high risk. I drove to the Swedish Edmonds Urgent Care. I walked in at about 2:40 p.m. on March 5th, 2026 and spoke with a woman working at the window who had long dark hair pulled back in a ponytail. I said to her, I have stage 4 cancer and took a covid test that came back positive and my oncologist would like me to get that confirmed and to get treatment, because I'm high risk. The woman responded flatly, "We don't do that here, just give a covid test." She asked no questions and didn't talk beyond the denial. I then explained that I'd used a home test, so my oncologist would like me to confirm with an Urgent Care test and get treated, likely with Paxlovid. The lady repeated that they don't do that there, and they don't just give Paxlovid. She went on to say kurtly that they treat people with symptoms, they don't provide tests. The desk gal didn't even bother to ask me why I'd given myself the covid test or all me any questions at all! People usually take a home test because they aren't feeling well. Instead of being courteous she just went directly to the negative, "We don't do that here." Then in a disinterested tone, she said, "If you want to, you can sit over there and wait to talk to someone about symptoms." I told her never mind, because I needed to also confirm the Covid test results and if they couldn't do that I'd just go somewhere else - maybe an urgent care that is willing to help a high risk person with stage 4 cancer and Covid! This cold dismissive woman heard me twice say I am stage 4 and that my oncologist wanted me to come in to confirm the Covid test results and be treated, yet still she still offered no help whatsoever and very few words at all in addressing my request. Avoid this place, it is not urgent care because it doesn't care, period.

I had a sudden situation occur while across the sound, made it home to find my mobility was greatly…read moreaffected (2/17/26). After calling my primary care facility, I was urged to head to Swedish Edmonds Urgent Care for evaluation. I want to thank the staff onsite for making this as straightforward, transparent, professional, and expedient as possible during a stressful time. From the front desk check-in person, person who placed me in exam room, person who took my info, vitals, offered water & attached an immobilzer at the end, person who provided a garment to change into & a warm blanket, the person who took three Xrays, the PA who evaluated me, and the security guard who assisted with return of the wheelchair. Collectively, all of the staff that we interacted with and provided care from start to finish was a positive experience. It is important to have ID and medical insurance card upon check-in. Nect steps information and a printout of one's visit are also provided. This was my first time to be referred and evaulated at Swedish Edmonds Urgent Care. I appreciate the care received and that they are easily accessible from Hwy 99.

ICHS (International Community Health Services) is a wonderful non-profit hospital that helps the…read moremost needy in our community. My dad is a first generation Chinese immigrant and he loves to come here. The doctors are all very caring and spend a good amount of time helping patients. Shout out to Nurse Megan specifically for always being attentive and patient. The hospital staff handling reception and backend things are majority Chinese so yes, they know what they're doing, very competent at their jobs....but don't expect Western warm service lol! But they're always on top of the paperwork, attentive to details, and gives great resources for the needy. That's what's most important! Thank you ICHS!

ICHS Shoreline is conveniently located less than 15 minutes from my house and has a fair sized…read moreparking lot for those who drive to this location. I signed up for Apple Health (Medicaid) in October 2021 and was assigned this ICHS location for my primary health care provider (dental and medical). I called to schedule my first dentist appointment in mid-December 2021 and came in for my first general exam in January 2022. I followed up with two filling appointments in February, getting one filling on the first visit and two fillings on the second visit. In March, I had a teeth cleaning appointment. All of the workers I interacted with on the phone and in-person were kind and helpful. They listened to what I had to say when they asked me questions and they did a good job explaining things clearly. I am scheduled to go back in mid-July for another general exam, I have had a bit of an uneven bite since I got the fillings. However, the fillings themselves have been good, nothing popping out or anything like that. The free swag has also been on point during the COVID-19 pandemic. I have received a number of masks and at-home test kits free of charge. Double masking (two masks) was required for a couple of my appointments, however that was not a problem as they provided the second mask.

All of wu medicine has a help desk call center. It is absolute trash. The people that answer the…read morecalls have no idea what im trying to contact my doctor or care team about and forward incorrect or bad information. They always get it wrong and make what im trying to do 100 times harder. When you complain in person they give a phone to call it the same garbage system. No one is willing to address or talk about the issue. Great doctors as long as you dont need to talk to them over the phone.

I've been coming here for years now and i'm not sure why the ratings are so low. The front desk,…read morenurses, and primary care doctors are all very nice and very helpful. The quality of care is 10/10. They've helped me get more comfortable with explaining and expressing myself, I have social anxiety so they've been extremely helpful with that. Even though i've moved to Arlington, I will continue coming here for as long as I live.

Everything! Staff was competent, prompt, friendly. It's a wonderful community service to have…read moreweekend appointments. Much more nimble and responsive than standard medical care organizations. No frills, relaxed, no fish tanks, just good easily accessible professional medical care for routine issues. Also had the opportunity to utilize a comprehensive Zoom facility for additional testing. Again, excellent attentive medical providers, less hoops to jump through, much faster access to care. Stellar service to have for the community. I realize there may be hiccups with individual clinics but the overall concept of a nimble, responsive, easy to access to medical services is much needed.

Unbelievable. I sprained my back and was in a massive amount of pain, so I wanted immediate…read moremedical attention. I talked with customer service, who quoted me a few hundred dollars for a visit and an x-ray on the same day. The office is in a busy neighborhood, it was rush hour, and we were 9 minutes late. I called before the appointment was to commence and let them know - no worries, they said. When I checked in, the person at the desk said they needed to reschedule me to 3+ hours later. No policy around that that I saw before or since. Then she said my visit would be upwards of $500. Needless to say, I walked (or rather, limped) out and will never return. Don't trust them -- total scam!

I've been a Virginia Mason patient since the early 2000's, but until recently I've been going to…read morethe Lynnwood office. The Edmonds office is almost within walking distance from my home and it seems to be less busy than the Lynnwood office. That's a definite plus! I've been here many times to their Urgent Care clinic (which is in the same section as the 'regular' care), but I'd never been on a regular basis. I went in for a problem and they sent me upstairs to another doctor. The staff both upstairs and down were super nice and I was able to be seen quickly upstairs. The doctor who treated me was extremely nice and understood my situation. I'd been without a primary care physician since my doctor at Lynnwood retired a couple of years ago but two of the staff at the Edmonds clinic recommended another doctor, so I made two appointments with her. I was even able to change one of the appointments with no issues at all when I realized there was a conflict. I've been in twice to see a pharmacist about my medications and she was super nice as well. I love that this location has its' own pharmacy. It's so convenient and although the staff seem a little flustered at times, I like coming here. Overall, my care has been great and I like coming to this location. Hopefully I can transition completely to this location for most of my medical needs. It would definitely save a lot of time and gas. As for their Urgent Care, it's been great. Thankfully I haven't had to come too often but I love that it's there when I need it. The parking is a lot better here than at Lynnwood, but there are two sides to the building so it can get confusing as to which one is the correct one. The one on the other side of the building that faces away from the street is the entrance that goes to the main reception desk.

Unavailable by telephone--tried all day to simply schedule an appointment, left four messages and…read morenever received a return call as I was promised by the message; also, really crappy music to suffer through when on hold; if I could give a negative rating, such as -10 (minus 10), I would

Appalling service on two separate occasions…read more 1) I couldn't find the parking area in the garage, and when I called, I couldn't get through to a human. I ended up parking a block away on the street! 2) I had shingles, and getting my medicine in a timely manner was crucial. Again, I couldn't get through to a human. I tried to set up a video appointment, but there were too many hoops, so I had to pay extra money I don't have to go to another doctor. This is not a very humane way to treat patients. Extremely frustrating experience. I do not recommend UW Physicians.

About 30 years ago I started my medical journey at the UW Medicine at Northgate, Northgate is my…read morehome neighborhood in Seattle. My pediatrician was Dr. Hyde, then when my family moved north to Shoreline a couple years later we transferred to the UW Medicine there. The current UW Neighborhood Northgate Clinic is still located at Northgate, however not in the same building as it once was. Currently, it serves as my primary care provider as part of my Medicaid (Amerigroup plan) health insurance with Dr. Roesel as my primary physician. While parking at the current Northgate location is abundant and medical services are varied, it does not have all of the offerings of my previous primary care provider, ICHS Shoreline. Since this clinic is for medical, my current medical pursuits are now separated into medical (here), dental (elsewhere), and optical (different elsewhere).