2 hour wait to give a urine sample and one receptionist working with a long line. Don't go!read more

I can not speak highly enough of my experience at the walk-in clinic today, starting from the…read morereception desk and including the nurse, x-ray tech, lab tech, and Dr. Bowers. Everyone was welcoming and efficient. Dr. Bowers was amazing - I wish she was a primary care doctor - she was calm, reassuring, explained why she was ordering specific tests, etc . Bonus points for plenty of free parking. I am seriously considering switching my primary care to this clinic.

Had a back injury while here from out of town. I saw 5 five-star reviews so I figured I'd give it a…read moreshot... but still skeptical. After having been, I can tell you that all of these reviews are completely legit. Now I was the first person in so I can't speak to the wait times but they got me back immediately with a nurse practitioner named "Netta" who was an absolute rockstar! She had amazing bedside manner, was super empathetic, knowledgeable, made me feel my concerns were all heard and cared for. I haven't received this level of total care in a LONG TIME! The front desk lady was super nice and helpful as well. She is a bright star in a world of dull providers. This was my first 5 star experience at an urgent care clinic.

In short They immediately realized that I'd need a bit more…read morecare than they could provide on site, so they didn't charge me or take my time. I was hoping for a different outcome but I have to respect their honesty. In long A scrape on my leg had gotten infected, so I was hoping to get an Rx for some antibiotics and hurry home for the Hawks game. They checked me in in minutes, and found my insurance that had just taken effect a couple days earlier. Nice! The system texted me some info to fill out, and she told me it would list me as being seen in about 25 minutes, but it would be much sooner. The PA came out within 60 seconds to say that they didn't house one piece of equipment I'd need as part of a full eval, and I should go around the corner to the ER. He definitely felt bad delivering this news, and explained it even more thoroughly than he really needed to. I got it right away. He was quick to say that they would cancel the visit and not charge me. Even though I ended up missing the whole game, he was spot-on about what the ER would do to evaluate the infection. I got great care there, thankfully much of it in front of a fuzzy, dim TV showing the game. So I can't really complain about anything other than my own procrastination for leaving the trip until late afternoon.

Had a great experience at this Immediate Clinic…read more Receptionist was friendly, there was no wait, and they accepted my health insurance. Lobby was clean and up to date. Medical assistant took me back quickly, and was courteous. Didn't wait long until I saw the Nurse Practitioner- Kyle, I believe his name was. I appreciated how well he listened to me, gave explanations for what tests he'd like to get done, and kept me informed throughout the whole process. He explained follow up steps, medication instructions, and asked me if I had questions. Received discharge paperwork and met the professional and friendly office manager. My condition is now resolved and I would definitely visit Immediate Clinic in the future again.

Promoted as a walk in clinic that opens at 8am. Walked in at…read more8am and they said they don't take walk ins until 9am. Turned me away for the first hour even though they don't have anything anywhere on the walls or doors advising walk in start at 9am. Need better communication by updating walk in sign to say 9am if that's the case.

I have been to this urgent care three times since it opened a couple of years ago. Dr. Mirzaei is…read morevery good in diagnosing. Every time I had great experience. He is very knowledgeable and a compassionate doctor. I highly recommend this place to every one of my friends when they need to see a doctor.

This place is a scam, was sent home without any care and was told I had a sprain. I went to…read moreanother doctor a month later because it wasn't healing and learned I have a full thickness torn radial collateral ligament. Let me be very clear, my finger was deformed and locked in an unnatural position. I should have known immediately and walked out after the receptionist had his mask below his nose and was the assistant for my x-rays. I did not feel safe as a woman. DON'T GO, but if you must, definitely don't go alone.

I had a good experience today. I arrived at 8am with an infected finger, was seen by the triage…read morenurse within 20 minutes. Within an hour I was on an IV drip for antibiotics and by noon I was on my way home. Big thanks to the whole team there. Place is also staffed like central casting in a TV show.

Been there 2 or 3 times. Every time I get seen and treated straight away. Couldn't be happier with…read morethe service.

I came to this hospital when I turned 65 medicare age to have a serious flu. The doctor treat me…read morewell. Nurse is also cool. Because the is in Chinatown area, I heard lots people talking in Chinese, vietnamese and kanton. Kind of remind me from Asian 35 years ago. After knowing their pay is lower, I would respect them more. This is a covient hospital with pharmacy in the same building. I didn't use dental or vision, but guess it is a good community service. I can accept some glitches, but in general, I would be very positive about this hospital

You basically have to babysit the staff to make sure they actually cancel and schedule your…read moreappointments. Otherwise, you can end up being marked as a no-show and forced to wait another month for an appointment after your original one -- simply because you didn't know that appointments apparently need to be "babysat" in order to actually get scheduled correctly. This is incredibly frustrating and completely unnecessary. Patients should not have to constantly follow up and make sure staff are doing their job just to avoid losing their appointment. Clear communication and proper scheduling should be the bare minimum. The Medical staff are fenomenal, sadly can't say the same about front desk and scheduling team including Cindy

My mom is a patient of Dr. Anita Chopra. She is simply the best. Nick assisted my Mom with all the…read morevitals. Extremely caring and kind care team. Shout out to Nick!!! Dr. Anita is a great asset to UW shoreline. Thankful for the service and treatment my mom received from this facility.

All of wu medicine has a help desk call center. It is absolute trash. The people that answer the…read morecalls have no idea what im trying to contact my doctor or care team about and forward incorrect or bad information. They always get it wrong and make what im trying to do 100 times harder. When you complain in person they give a phone to call it the same garbage system. No one is willing to address or talk about the issue. Great doctors as long as you dont need to talk to them over the phone.

This place is amazing. In & out for a UTI within an hour and walk out with antibiotics. Wow. Great…read moreservice. Great help. Wonderful staff. So convenient & easy for treatment of all kinds.

Prepare to get misdiagnosed…read more Came in w my son Bec of severe congestion, cough, and of course w massive headache. When the nurse practitioner came in the room. I expected her to talk to my son regarding his symptoms. Might be Allergies, maybe coughing due to vaping, But no discussion at all. She shine her flash light up his nose and said, " his lipids are enlarge, that's why he can't breathe, he needs to see a specialist " I knew she was wrong. His nose is swollen inside Bec he's been blowing his nose. So...We see an ear, nose, throat specialist.... My son's lipids are normal. Go figure. This NP is terrible, I've seen people post about this branch regarding misdiagnosing people.

I've been a Virginia Mason patient since the early 2000's, but until recently I've been going to…read morethe Lynnwood office. The Edmonds office is almost within walking distance from my home and it seems to be less busy than the Lynnwood office. That's a definite plus! I've been here many times to their Urgent Care clinic (which is in the same section as the 'regular' care), but I'd never been on a regular basis. I went in for a problem and they sent me upstairs to another doctor. The staff both upstairs and down were super nice and I was able to be seen quickly upstairs. The doctor who treated me was extremely nice and understood my situation. I'd been without a primary care physician since my doctor at Lynnwood retired a couple of years ago but two of the staff at the Edmonds clinic recommended another doctor, so I made two appointments with her. I was even able to change one of the appointments with no issues at all when I realized there was a conflict. I've been in twice to see a pharmacist about my medications and she was super nice as well. I love that this location has its' own pharmacy. It's so convenient and although the staff seem a little flustered at times, I like coming here. Overall, my care has been great and I like coming to this location. Hopefully I can transition completely to this location for most of my medical needs. It would definitely save a lot of time and gas. As for their Urgent Care, it's been great. Thankfully I haven't had to come too often but I love that it's there when I need it. The parking is a lot better here than at Lynnwood, but there are two sides to the building so it can get confusing as to which one is the correct one. The one on the other side of the building that faces away from the street is the entrance that goes to the main reception desk.

Worst ever! Things went to crap after Dr. Hanson left! Why are you guy's so non patient friendly?…read more Is that not the job?

About 30 years ago I started my medical journey at the UW Medicine at Northgate, Northgate is my…read morehome neighborhood in Seattle. My pediatrician was Dr. Hyde, then when my family moved north to Shoreline a couple years later we transferred to the UW Medicine there. The current UW Neighborhood Northgate Clinic is still located at Northgate, however not in the same building as it once was. Currently, it serves as my primary care provider as part of my Medicaid (Amerigroup plan) health insurance with Dr. Roesel as my primary physician. While parking at the current Northgate location is abundant and medical services are varied, it does not have all of the offerings of my previous primary care provider, ICHS Shoreline. Since this clinic is for medical, my current medical pursuits are now separated into medical (here), dental (elsewhere), and optical (different elsewhere).

Appalling service on two separate occasions…read more 1) I couldn't find the parking area in the garage, and when I called, I couldn't get through to a human. I ended up parking a block away on the street! 2) I had shingles, and getting my medicine in a timely manner was crucial. Again, I couldn't get through to a human. I tried to set up a video appointment, but there were too many hoops, so I had to pay extra money I don't have to go to another doctor. This is not a very humane way to treat patients. Extremely frustrating experience. I do not recommend UW Physicians.