I called and a real person answered the phone, and I need help the next day early. They were here…read morewhen they said at 8 AM, they fixed what I needed and the price was within reason. Albert was very personable. I was very happy with the service and would use them again and recommend them.

This was my third time using this company and I will not call them again. We needed our shower…read morecartridge fixed, it is always difficult to remove so this was the second time we have had this company come out to fix it. They sent a guy out that does not know how to do it, he normally does sewer plumbing, but the guy who normally does it was out sick (Which I understand). But the guy who showed up didn't even know how to use the tool to remove the cartridge. Luckily my husband was home and showed him how the tool worked. After using the tool part of the cartridge was stuck, this happens every time and the next step is using a drill to get the rest out. My husband told him this, yet he continued to try other things and waste time. Finally he used the drill and got the rest out, he puts the new cartridge in and drops the pin in the wall. He then had to leave, get a new pin, and come back to put the pin in. Did his time exceed an hour, yes, but it was because he had no idea what he was doing. But I had to pay for him being here for over an hour, 1st hour $179, second hour $140, cartridge $80. This was way overpriced for what I needed done. The guy was nice, he just didn't know what he was doing, and I shouldn't have had to pay for his lack of knowledge when I scheduled someone to come out that does know what they are doing. I will never use them again.

Doug repiped my entire house in about 6 hours. His crew were well trained and they all had…read moredifferent responsibilities in the project. They were very personable and explained the process to me. They answered all my questions and just did a wonderful job well done. Price was right and he even threw in a few parts at no charge. Would hire him again in a heartbeat. Thanks Doug and the crew.

Doug and his team of professionals worked diligently to complete my whole house repipe in about…read moreseven and a half hours. The entire process from initial call for a quote through installation was as first class a process as I've experienced since moving to Florida nine years ago. The crew worked like a well oiled machine. No rookies here, everyone stayed on task, there were no wasted motions, each guy answered my questions and they genuinely enjoy working as a team. You can see that it starts with the owner Doug who leads with an infectiously positive personality. I strongly recommend Doug Herrell Plumbing !

I'm posting this review for my mother who doesn't know how to do this…read more She had received quotes from other companies and everything just felt wrong like the technicians would talk down to her or just say it's $9k take it or leave it. But not climate experts they explained the insulation work they would do, showed her the leaks she had and proposed a solution that not only reused what insulation she had but also added top quality additional insulation to bring her to what she needed. Fast friendly professional services

I am writing to formally address a dispute regarding the water heater installation services…read moreprovided by Climate Experts. Below is a detailed account of the situation, including the timeline, agreements, and subsequent issues: Timeline and Agreements Initial Quote and Agreement: On 5 February 2025, Climate Experts provided a quote for installing a customer-supplied water heater. The quote explicitly stated: "The replacement water heater can be installed either in the attic space where the existing one currently is (provided it fits in the attic access), or it can be installed in the garage. Either location, pricing valid for either.", "*Installation includes all required wiring & water lines." Pictures and requested information were provided by my realtor to assist in preparing the quote. Additional detailed pictures of the house layout were available online via the property listing. I signed the quote on 7 February 2025 and paid $2,150 on 9 February 2025. Tech Visit and Refusal to Install: The technician arrived at the property and stated that the supplied water heater could not be installed in the attic due to its hybrid nature, weight concerns, and potential condensation issues. I requested that the water heater be installed in the garage, as explicitly stated in the signed quote. Climate Experts refused, claiming the situation was not as expected and that installation in the garage would cost more than the quoted and paid amount. Forced Purchase of Additional Water Heater: Due to time constraints related to the sale of the house, Climate Experts leveraged the urgency of the situation, leaving me with no choice but to purchase the recommended water heater for installation in the attic. The new water heater was installed with an invoice dated 17 February 2025 and signed 13 February 2025. Issues and Concerns Failure to Honor Signed Quote: The signed quote explicitly stated that the water heater could be installed in the garage. Climate Experts refused to honor this agreement, citing additional costs and unforeseen circumstances despite having sufficient information (pictures, listing details, etc.) to prepare the quote. Lack of Due Diligence: Climate Experts did not send a technician to inspect the property prior to providing the quote, despite my realtor offering flexibility to accommodate a visit. This oversight led to inaccurate assumptions and subsequent issues. Leverage of Time Constraints: Climate Experts leveraged the urgency of the situation, forcing me to purchase an additional water heater to meet the inspection requirements for selling the house. Financial Impact: I incurred additional costs due to Climate Experts' refusal to honor the original agreement and their lack of due diligence.

DO NOT LET THESE PEOPLE IN YOUR HOUSE. Already I was not pleased with the service we had with Doug…read moreHambel's plumbing because there was no communication at all. He didn't tell us what was wrong and he didn't ask our permission to replace the broken garbage disposal or give us a cost estimate. But whatever, it got fixed. It turns out he invaded our family's privacy while he was here in a pretty substantial way! If you want someone trustworthy to be invited into your home, go with someone else! Edited based on company reply: If you lie about the small things such as getting approval before starting work, why should anyone trust you about the larger things. The employee responding to the review was not there.

Great service and the plumber, Glenn, that showed up was very Informative and did an excellent job…read more I would highly recommend. R. Noll Suntree, FL

was offered a free AC inspection. they sent out three guys. one inspected the AC. The other two…read moretried to upsell me on services I didn't need. very high pressure sales job. spent more time try to get me to buy a new AC than on doing the inspection. also quo me an outlet install for $800. another company did it for $120. these folks are salespeople not service people.

so Patrick Thomas called me and my husband and I spoke with Patrick explained what happened. I…read morehave the audio and video. He said that his technician said that he was on the phone with them the whole time but then said his tech called him several times? I explained that when I left the room to go finish starting on gathering other projects we noticed a ton of water on the patio anyway so I went back to the bathroom where his technician was and my bathroom and my bedroom and my patio are flooded. There was no water on the floor before the technician got there and when I came back and there was a ton of water all over my bedroom , bathroom I my up the walls. messed up. The boss told me Patrick on the phone husband that his technician called him and said that there may be a problem and I said why would he think there would be a problem if he did nothing wrong well he left your house cause there was a flood when he was here, denied being here and I have on audio and video and then proceeded to tell me if I take down my review, he will reimburse me. Never asked to see the audio and video nothing

Value they are only good for clogs and way over priced …read more Had a problem 3 years ago with 2 guys told us our hotcwater heater was on fire inside and wires were smoking . They told us it would be 9600$$ to remove old haters heater. And install a smaller one

Roto-Rooter Plumbing always very professional these guys really know what they are doing quality…read morework and effective trust their work they gain a customer for any of my needs

Everything was done great Replaced shower faucet assembly…read more In bathroom Very timely and did not leave a mess Will definitely refer him Very knowledgeable and easy to understand

Easily scheduled.... Arrived on time and accomplished the plumbing task perfectly!!! (If I do it,…read moreit leaks!). Will ALWAYS call DAVE's Plumbing in the future! PS: used him twice ready!!

I have never had to call a plumber before for my home. Last November the hose bib on the outside…read moreof my house started leaking and it needed a repair. I called my home repair policy company, and they sent Drain Tactics to fix it. Even though this wasn't covered by the policy, Luis and his crew did everything they could to fix the problem at a very reasonable price. They came back out to help me after the same hose bib split from the very unexpected 2026 cold weather and did a beautiful job. If ever I need plumbing assistance again I will only call Drain Tactics. Thank you so much, Luis. You are what the true spirit of customer service is all about!

I needed a water heater replacement on Thanksgiving day. I reached out and got a response within…read moreminutes, with a quote and next day service. Amazing quality service and definitely the best price on yelp. The work was done in under 2 hours. They supplied the new heater, took away and disposed of the old one. Will definitely be using their service in the future! 10/10 recommend!