I called Climate Experts to fix a cracked PVC pipe on the outlet side of my water softener filter…read more The repair involved exposing and replacing a roughly 2-foot section of pipe (3/4" to 2"), and it completely resolved the issue with my water softener system. The technician was friendly and knew what he was doing; he worked efficiently and had it sorted without any hassle. My only real note is on price: the repair was on the expensive side for what it was. That said, the work was done right, and the problem was fixed, which ultimately matters most. Overall a solid experience, and I'd consider them again for future plumbing needs.

I am writing to formally address a dispute regarding the water heater installation services…read moreprovided by Climate Experts. Below is a detailed account of the situation, including the timeline, agreements, and subsequent issues: Timeline and Agreements Initial Quote and Agreement: On 5 February 2025, Climate Experts provided a quote for installing a customer-supplied water heater. The quote explicitly stated: "The replacement water heater can be installed either in the attic space where the existing one currently is (provided it fits in the attic access), or it can be installed in the garage. Either location, pricing valid for either.", "*Installation includes all required wiring & water lines." Pictures and requested information were provided by my realtor to assist in preparing the quote. Additional detailed pictures of the house layout were available online via the property listing. I signed the quote on 7 February 2025 and paid $2,150 on 9 February 2025. Tech Visit and Refusal to Install: The technician arrived at the property and stated that the supplied water heater could not be installed in the attic due to its hybrid nature, weight concerns, and potential condensation issues. I requested that the water heater be installed in the garage, as explicitly stated in the signed quote. Climate Experts refused, claiming the situation was not as expected and that installation in the garage would cost more than the quoted and paid amount. Forced Purchase of Additional Water Heater: Due to time constraints related to the sale of the house, Climate Experts leveraged the urgency of the situation, leaving me with no choice but to purchase the recommended water heater for installation in the attic. The new water heater was installed with an invoice dated 17 February 2025 and signed 13 February 2025. Issues and Concerns Failure to Honor Signed Quote: The signed quote explicitly stated that the water heater could be installed in the garage. Climate Experts refused to honor this agreement, citing additional costs and unforeseen circumstances despite having sufficient information (pictures, listing details, etc.) to prepare the quote. Lack of Due Diligence: Climate Experts did not send a technician to inspect the property prior to providing the quote, despite my realtor offering flexibility to accommodate a visit. This oversight led to inaccurate assumptions and subsequent issues. Leverage of Time Constraints: Climate Experts leveraged the urgency of the situation, forcing me to purchase an additional water heater to meet the inspection requirements for selling the house. Financial Impact: I incurred additional costs due to Climate Experts' refusal to honor the original agreement and their lack of due diligence.

I was referred to Pingston by my realtors in July while under contract to purchase a home. I wanted…read morea quote for the replacement of the two prong outlets in the home with three prong. I was verbally quoted around 1000 dollars for the work by reception, which included installing GFI breakers and replacing the outlets. I scheduled this work to be completed immediately after closing on the home. After the home inspection was completed, I sent the report to Pingston and asked for a quote on what it would cost to address the electrical issues and also replace the two prong outlets, with the priority being the latter. One of Pingston's electricians verbally quoted me $750 for all of the work, and I agreed. On the day an electrician came to do the work, I talked him through what was to be done. He had the inspection report in hand, but I advised him to not complete some of the items as we would be remodeling and it would not be necessary. I also let him know that the outlets were priority. He said he would call me with questions. Four hours later I received a call that his work was complete. To my surprise, the outlets hadn't been replaced. I reiterated that the outlets were the priority for the job, but the electrician needed to go to another home. I called reception and they said would not be able to get back out to my place to complete the job for a few weeks. In addition, I would be required to pay more than I was quoted for all of the work. It felt very dishonest, and I would expect a reputable business to honor their commitment and make things right when there was clearly miscommunication on their part. When I made it home, I was not happy to discover that some work had been completed without my permission. It seems that the easiest tasks were completed (like disconnecting a light fixture), but what I had originally asked for (the outlets and GFI breakers) were ignored. I also discovered that a circuit had been disconnected for some reason, which caused the ceiling fan in my living room to stop working. So not only did the job get left unfinished, but they literally created another problem with my electrical. When I raised the issue with the office they did send someone out to fix it later in the day, but the entire situation could have been avoided if I had been consulted by the electrician on the day of (like he said he would) and if the office had properly communicated what work was to be completed to the electrician. I do not think anyone I interacted with at Pingston is a bad person. I had high expectations for this company as they had been recommended by my realtors, and they're certainly not cheap. But based on my experience and how everything was handled, I definitely would not recommend Pingston. They did take some money off of my bill, but at the end of the day what I had originally asked for was not completed. Spend your money elsewhere if you value a business that prioritizes customer satisfaction.

Similar issue as encountered by Kelly O in her August 2019 Yelp review. Word to the wise, get a…read moreWRITTEN estimate prior to starting ANY work. Keep an eye on both arrival and departure times. Be sure to have labor, materials and "commute fees" if any, CLEARLY stated AND IN WRITING. If you prefer to NOT pay a "commute fee", find another company.

I called and a real person answered the phone, and I need help the next day early. They were here…read morewhen they said at 8 AM, they fixed what I needed and the price was within reason. Albert was very personable. I was very happy with the service and would use them again and recommend them.

I got charged $379 for these "people" to snake A Kitchen Sink. It is still clogged. To Me the right…read morething to do for a Legitimate Plumbing Company to do, would be to not say some BS about a 72 Hour Warranty, that I was not made aware of, along with the rest of The BS they said to Me, They want another $379 to come out again to fix what should have been fixed the first time. We Call These kKd Of "people" Where I Come From, Crooks And Bull Shi***'S

Allen came over to fix a front door that was installed a year ago by a contractor. The door always…read morewhistled from the wind but I noticed light coming from the bottom. Allen ripped the entire frame out and leveled everything. No light, no whistle, and closes so much easier. He showed up on time finished that afternoon. Did a great job at a very fair price.

Allen was fantastic! Needed some help with a light and tv mount. Was quick, efficient, and had fair…read morepricing. He was great to talk to and even showed me a few things that I could do on my own moving forward. He definitely earned my business and I will be reaching out to him again.

Wow, after dealing with some amatuer tradesmen in Sebastian I was shocked at how good this…read moreelectrician was. Immediate appt. Timely. Super efficient, went out for an unusual piece and didnt charge me for time/travel. Excellent price. Will use John again would definately recomend him to my friends and neighbors. Very satisfied to say the least. Berny Hamill

Came out for a brief appointment fix a dead circuit. Turned out to be a hidden GFI outlet that…read morehad tripped. Turned out to be 15 minute appointment. Did not charge for whole hour and cut the price by more than half.

First called to apologize for missing appointment which was weird since appointment wasn't until…read morethe next morning. Called at appointment time to day he would be late because he got the appointment time wrong. He never showed or called. I called him 45 minutes after appointment time and he apologized saying he had an emergency. Sorry.

I'm leaving this review on behalf of my grandmother. She was very pleased with John V.'s work. She…read moresays she felt she could trust him and that she could tell that John enjoyed the work he does. She says that John was professional and very detailed.

Reynolds Air & Heat just completed a big job for me. New 5 ton unit, new ducts, the whole…read moreenchilada. From Start to finish...a top of the line unit that they recommended, followed by tearing out all the old ducts, and identified rooms that ran hotter than others. The result was complete custom ducts that resolved past problem areas in my home. I've never seen a team of professionals work so well together and they finished ahead of schedule. Zack Reynolds is a master of his craft and I cannot recommend this company highly enough to do them justice. Well done!

I had a complete AC unit installed. Ryan and his apprentice were very professional, kind and…read morecourteous. They installed the unit with no problems. They cleaned up and took the garbage with them. The owner Zack is absolutely a delight. He isn't a salesman. He basically lets you know exactly what you're looking at as far as price. And he was the least expensive. Use them. They're good

Had 3 Ceiling fans to install, normally I do these things myself but with a 10' ceing to negotiate…read moreI made do with assembling the fans and calling in the experts. I got 4 quotes and decided to go with Champion, partly because it was a very reasonable quote and partly as Stephen is a one man band and no reviews so I went with the underdog. I was not disappointed. Stephens communication is excellent, confirming the appt and keeping me informed when he would be there. He arrived on time and set to work, 2 hours later I had 3 perfectly installed and operational fans in rooms that definitely needed it even with AC. They also provide much needed light, (why do American homes not come with a ceiling light !! so weird) and I couldn't be happier. I always try and support the owner operator companies in this case it was the best move, Give this guy your support and get him in, you will be glad you did.