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    Jones Plumbing

    4.0 (4 reviews)

    Services - Jones Plumbing

    Plumbing inspection

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    Island Repipe and Plumbing - Bathroom rough in

    Island Repipe and Plumbing

    (6 reviews)

    After a VERY cold uncomfortable shower, we deduced that our hot water heater was probably dead, so…read morewe did what most people would do- hopped on the Home Depot website and picked a new one then hit the I need an installer button... Moments later we were contacted by a local plumber who would have been happy to charge us $1700 to replace our water heater (it's a 40 gallon basic tank!) so we politely said no thank you, and were then contacted by someone who could not give us any information at all. Frustrated, I turned to Yelp- just to look for a local plumber. I had no idea there was a service recommendation tool on here!!! Anyway, I put our information in and waited for a call back from "five local plumbers" within seconds I got several texts from different local companies. I opened them one by one and they were all pretty generic except one, this one. The text was personally written and then followed up with a rough estimate without me even needing to ask. So, we called William, he picked up right away and came to the house within 20 minutes to take a look at our situation & verify what we needed. We had an old used up water heater with a leaking expansion tank and the pipe from the water heater to the wall had obviously leaked at one point because there was a small mold ring. William told us we would be fine with a 40 or 50 gallon and a small expansion tank, he told us to pick one about the same height as the one we had to avoid more pipe work, and as his original text indicated, he said he was available Wednesday afternoon. (This was a Monday afternoon that we initially contacted him) So we ordered what we needed from a big box store that offered delivery. As promised, and right on time William showed up, pulled our old water heater out and installed a new one in just a couple of hours! He cleaned up behind himself and the new install is clean and flawless. He was respectful, honest and transparent through the entire transaction- oh, and his estimate of was spot on even though he had to run to ace hardware mid job. Hopefully we don't have any more plumbing disasters, but if we do- we will be sure to call William!

    Appointment set for 11/13 @ 4:30PM with William. 5PM no show; no call; no message. I messaged him…read moreasking what's up. He messaged back that he was tied up with an emergency; he asked if 11/ 14 @ 3:30 would be OK. I agreed. He never showed up, called or messaged.

    Climate Experts Air, Plumbing & Electric

    Climate Experts Air, Plumbing & Electric

    (44 reviews)

    I'm posting this review for my mother who doesn't know how to do this…read more She had received quotes from other companies and everything just felt wrong like the technicians would talk down to her or just say it's $9k take it or leave it. But not climate experts they explained the insulation work they would do, showed her the leaks she had and proposed a solution that not only reused what insulation she had but also added top quality additional insulation to bring her to what she needed. Fast friendly professional services

    I am writing to formally address a dispute regarding the water heater installation services…read moreprovided by Climate Experts. Below is a detailed account of the situation, including the timeline, agreements, and subsequent issues: Timeline and Agreements Initial Quote and Agreement: On 5 February 2025, Climate Experts provided a quote for installing a customer-supplied water heater. The quote explicitly stated: "The replacement water heater can be installed either in the attic space where the existing one currently is (provided it fits in the attic access), or it can be installed in the garage. Either location, pricing valid for either.", "*Installation includes all required wiring & water lines." Pictures and requested information were provided by my realtor to assist in preparing the quote. Additional detailed pictures of the house layout were available online via the property listing. I signed the quote on 7 February 2025 and paid $2,150 on 9 February 2025. Tech Visit and Refusal to Install: The technician arrived at the property and stated that the supplied water heater could not be installed in the attic due to its hybrid nature, weight concerns, and potential condensation issues. I requested that the water heater be installed in the garage, as explicitly stated in the signed quote. Climate Experts refused, claiming the situation was not as expected and that installation in the garage would cost more than the quoted and paid amount. Forced Purchase of Additional Water Heater: Due to time constraints related to the sale of the house, Climate Experts leveraged the urgency of the situation, leaving me with no choice but to purchase the recommended water heater for installation in the attic. The new water heater was installed with an invoice dated 17 February 2025 and signed 13 February 2025. Issues and Concerns Failure to Honor Signed Quote: The signed quote explicitly stated that the water heater could be installed in the garage. Climate Experts refused to honor this agreement, citing additional costs and unforeseen circumstances despite having sufficient information (pictures, listing details, etc.) to prepare the quote. Lack of Due Diligence: Climate Experts did not send a technician to inspect the property prior to providing the quote, despite my realtor offering flexibility to accommodate a visit. This oversight led to inaccurate assumptions and subsequent issues. Leverage of Time Constraints: Climate Experts leveraged the urgency of the situation, forcing me to purchase an additional water heater to meet the inspection requirements for selling the house. Financial Impact: I incurred additional costs due to Climate Experts' refusal to honor the original agreement and their lack of due diligence.

    Plumbing Masters

    Plumbing Masters

    (12 reviews)

    To whom it may concern:…read more I am writing this email to express our profound disappointment in one of your Brevard Cty, Fl. plumbers, Nathan. We contacted your office April 22, 2024, requesting repairs to dripping faucets in both the kitchen and bathroom at one of our numerous rental properties we have in the area. Nathan provided no notice of when he would arrive to perform the repairs at our 1718 Morning Glory property in Melbourne, Fl. He called to inform us that he had installed a cartridge in the faucet in the bathroom, at a cost of $194. He didn't bother to check to make certain the problem had been fixed. When he found that it was still dripping, he quoted us a price of $900 plus to replace the valve in the bathroom. When asked if he had checked the kitchen faucet, he said that his work order was only for the bathroom faucet. He informed us that if he couldn't replace the cartridge, we would need to replace the faucet. He couldn't replace the cartridge, did not have a kitchen faucet on his truck, and said that we would incur another trip-charge. When asked why that fee should fall to us, he said that it wasn't on his order. When informed that we specifically stated that we needed repairs to both the bathroom and kitchen sinks, he said, "I wasn't there." He made no effort to resolve the matter with his office. We asked how much we owed for the work already done; he stated that it was $194. We informed him that we were displeased with the service, stop performing other services, and we would contact another plumber. When informed, he abruptly terminated the call. We have used Plumbing Masters at some of our other properties and have been pleased with their services. However, Nathan's conduct was completely inappropriate and reflects poorly on the fine reputation Plumbing Masters has created. Very Disappointed, Tom

    reliable, punctual and skilled. I am glad i took a chance since their yelp reviews were so bad (but…read morebetter on google).

    Jones Plumbing - plumbing - Updated May 2026

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