My son bought a car there a little over a year ago, maybe a year and 1/2. Looked nice on the…read moreoutside, but basically a total junk mechanically. He would not tell me what he paid in cash it was way too much. Stay far away from Ayers Auto Sales. It is at a dealer now and the diagnosis does not look good. Better off buying a car at a dealership. Selling cars that are 10 years old or more for big money totally not worth it!

an hour ago Drove a long way based on salesman being…read moredeceitful on the description of the vehicle. They told me there was "some bubbling on the quarter panel"-which was true, but there was also: Front end had collided at some point as they "traded paint" (couldn't tell from pictures) Rear bumper was spray painted a different color but you couldn't tell from pictures Strapping for gas tank was so flaky I'm surprised it passed inspection a few months ago Rockers were glued and painted brown (red vehicle) And several major scratches and pitting in the paint. When I told them of the condition, their response was that they could get several grand above asking price at an auction. People (and dog) were friendly there though...

Avoid this dealership. Twice now, I have bought used cars from them, and on both occasions, they…read moreneeded extensive brake work to be considered safe to drive within a month of purchase. We're talking all four rotors and all pads on the first, and rear calipers and rotors ruined to the point of fusing metal on the second. If you have a better option, go for it, this dealership can't guarantee safe, drivable cars

Joe is insanely helpful and literally the best helped my boyfriend get into a 2019 with a low down…read morepayment and warranty and the car is in great shape will definitely be going back for any of our future cars

Bought a new to us truck from them, I would never recommend buying a vehicle from them. We got it…read morehome and the check engine light came on, it had a broken u-bolt for the axle and the 4wd high doesn't work. I called and asked if they knew anything about it they claimed they had no idea and if I wanted them to fix it I would have to pay because there was no warranty. no warranty is fine but I was not impressed with all the issues it had and the fact that they cleared the check engine light.

Do NOT trust them. I…read morehandled financing weeks ahead. When I got into the office, they had change the offer based on incorrect information, and tried to give me *20%* loan. Incompetent and predatory. They swore up and down that this was a reliable car, and would pass inspection for at least a year, probably 2 or 3. It failed less than 6 months later, because of the tires, which I had specifically pointed out. They lied to my face about them being in good condition, and when I brought it up, they said that the *paperwork* said that it wouldn't pass inspection, despite their repeated verbal claims. I also negotiated the price ahead of time. The entire office was *pissed.* When I got there, they clearly thought I was someone they could take advantage of. The woman handling the financing was freaking out, with her boss storming around behind her. They would not let me speak to the owner.

Updating my review to less as I have now dealt with the reported noise as directed by Poulin and…read morediscovered that the problem I reported to them back then was not even resolvable by the method they suggested due to being out of warrantee (by the MILEAGE, which was the case at the time of the sale.) I now have an upcoming bill of over 5K to fix the problem that was there at the time of the sale. I am pretty miffed and will share my thoughts with them directly, but needed to warn others to be careful about TSBs with Subarus... they aren't recalls, but they are coverage under warrantees if the vehicle is technically still eligible. Mine was--just before I drove it off the lot-- so it should have been handled before the sale, to assure that it was within good business practice!

Always Great Service! The service requested was to replace…read moreall tires and spark plugs with an oil change on my Tacoma. I scheduled my appointment with Brittany who patiently listened & documented my requests. She helped me to find the correct replacement tires to suit my needs, and ensured the correct date and time of my appointment. Her communication skills were very professional; she effortlessly repelled all distractions and offered me her attention which allowed for me to walk away with confidence that my appointment would address my requests. The day of the service provided a faster turnaround than I had expected; they had my Tacoma on the lift quickly, the mechanic made sure to communicate during and after the service of the progress and findings, and the overall end costs were well below what I was anticipating. Once again, Routhier Auto Center delivered upon my expectations with ease! My drive home from their center is always smooth and satisfying, and I will always boast to have an awesome auto center that takes great care of me and my truck!

Do not purchase a used car from Routhier Auto Center…read more I waited over a year to write this because I genuinely felt uncomfortable speaking up, but my experience was awful from start to finish. I bought a Subaru Forester from them that was presented as being in solid condition, with no rust. Within a few months, it failed inspection due to significant frame rust. This wasn't minor wear, it was serious enough to fail state inspection, which makes me question how honest they were being at the time of sale. I ended up taking a huge loss on the purchase. Beyond the condition of the car, the buying experience itself was unpleasant. I felt talked down to and patronized throughout the process. The salesperson, who may have been the owner, also made unsolicited pro-MAGA political comments that made the environment even more uncomfortable and unprofessional. Looking back, I regret not trusting my instincts and walking away. I would strongly encourage others, especially women and people of color, to be cautious and consider taking their business elsewhere.

My wife and I just purchased a 97 Miata from Walker just over two weeks ago. I took it in to be…read morelooked over by another shop a couple days later to just examine the state of the vehicle and perform any normal maintenance that might need to be done. Upon closer inspection we found that not only did 2 rear brake calipers and 4 brake pads need to be swapped(the rear brakes barely had any pad left), but there were 2 large bends in the frame below. See photos below. Trying to come to terms with this problem, I decided to just pay close attention to the car on the road and to move on. Just 10 days later the car stalls on me and starts making loud knocking noises. I pull over, check the oil (fine) and go home in frustration to deal with getting it towed the next day. Fast forward two days, the car is on a lift, sub-frame removed to inspect the crankshaft and lower parts of the engine and I'm now being told I'm better off buying a new engine. Two weeks in, I'm going to have spent thousands on a car that I've put less than 300 miles on. I understand used cars are used cars, but I figured I'd reach out to see if Walker could offer any assistance given the unfortunate circumstance I'm now placed in. After finally managing to get someone to speak with me, I've been told they'll do nothing because it worked when they had it. I was even told initially that the undercarriage is in good condition. Did they not see the massive problems with the frame? I thought buying a Mazda from a Mazda dealership would imply the vehicle would leave the lot with brakes and last. Very dissatisfied, would not recommend!

I've lived all over the U.S. with Volkswagens and this is consistently the best place I have ever…read morehad my car(s) serviced. I have the Turbo Diesel Golf which is an unusual car up here due to its lack of availability in Vermont. When looking for a good place to service my car I inquired with other Volkswagen diesel owners in VT and they all said that Walker is the best. I was surprised that a dealer was everyone's top choice but now I know why. Initially I was shocked at the way in which the service people communicated with me. Totally down to earth demeanor with a clear desire to understand what is going with your vehicle. No questions are stupid questions here. These guys are patient like VW Saints. Seriously. You're never made to feel like you're wasting their time. (They're all great guys but Terry is especially fabulous). The other tremendous thing about Walker's service department is the practicality with which they treat the repairs. The outrageous estimates I used to get at other places are consistently countered with more cost-effective solutions at Walker. I love "Erma" (yes I named my Golf) and Walker keeps her driving and thriving.

Expertise kindness warm environment good people great prices nice friendly dog…read moreNice shop

Came for a U-Haul, left with nothing…read more While scheduling a U-Haul, I was told that the only 20' truck near me would be at The Auto Clinic in Barre, VT on the morning I requested. I wasn't looking forward to driving an hour for a truck, but it was what it was, so I confirmed the reservation. Thirty six hours prior to pickup I called The Auto Clinic and we agreed I'd show up early, and all was well. I showed up at the time in question and they were closed. There was a sign on the door stating that they had to close early the previous day and that they'd be back later that morning. No call to me to let me know, no change in reservations. I called U-Haul and they canceled The Auto Clinic reservation and sent me on a spiritual journey of personal discovery (and an extra three hours on the road) to get a lone, mythical 20' truck. Look. I get that emergencies happen. Life happens. I don't fault them for having to close early. But if that's the case, you have to do one of the following: 1) Get in touch with U-Haul to let them know things have changed, so that they can reschedule with the customer. 2) Get in touch with the customer to let them know things have changed, so that the customer knows to come in at a later time or change the reservation on their own. Certainly there's someone at The Auto Clinic who could've done that. They did neither, and it started a cascade that lost us an entire day of moving. It's not the end of the world: all is well and everyone's got their health. But boy were we furious, and boy will we not use these folks for U-Haul again.

Five Stars thank you for fitting me in and fixing my tire quickly!! I had a flat tire on 89 N…read moredriving to Canada. Great staff!! thank you

I took my seven-year-old Accord here for service after the car failed a state inspection for a…read morehard-to-verify steering issue. They reassured me nothing was mechanically wrong with the vehicle and that it was safe to drive, as well as gave me a full written statement. The service desk was efficient and the advisor was friendly. They explained an outstanding issue (front brake replacement), which was expensive ($581), but it was done quickly and did need to be done (if perhaps not right at that moment at such a high cost).