Having purchased two Honda CR-Vs from them, with no hesitation or reserve, I highly recommend you…read morecheck out Eastman's Auto for your next used car. Peter, the owner, will do everything he can to make sure you have the car you want. He specializes in crossover SUV's and similar cars. What other used car dealer offers a one month warranty covering engine and transmission? He keeps costs down, and cars come from areas where salt is generally not a problem. To repeat, I highly recommend Eastman'a Auto.

Great place to get a high quality used vehicle. Peter is fantastic to work with is very…read moreaccommodating. Highly recommended!

I'm pretty sure the mechanic kept calling me "boy" and they lied stole my money and didn't fix…read moreanything on my car at all..they legit stole my money..975$....BLACK PEOPLE DONT GO TO ROUTHIERS GOTO POULIN AUTO OR BIGRAS

I decided to go to Routhier's late last year because I desperately needed my tires swapped and an…read moreundercoat. They were able to schedule me in quickly, and the price was good. While the customer service is amazing and the staff is very kind, the workers performing the services were not. They rushed the job, scratching my rims and damaging my tires, and they didn't properly undercoat my car. When taking my winters off at another shop, it was put on the lift, and there was barely any remnants of the car being undercoated. My tires were also found to be damaged from when Routhier's put them on. Extremely upsetting! The damage they've done was not worth the money I saved, nor the tears. It took me some time to build up the courage to post this review... This is a family business, and the woman behind the counter was so sweet and caring, but the care for my car was not there :( I will not be going here again.

We were pleased with the trade in value they gave us for our old car. Mark, our salesperson, was…read moreincredibly responsive and helped narrow our search for a new car. We are very happy with our new (pre-owned) car. Pleasant experience!

I was so grateful to be close to this dealership when I was on a road trip recently. My Honda CRV…read moredrove over a bolt in on the interstate and I was headed for the Cape for a special trip. Michael Douglas was the advisor that helped me with a flat tire. They were honest and plugged the tire. He was incredible and I would not hesitate to trust this dealership. Total bill $30. Thank you Michael.

Do NOT trust them. I…read morehandled financing weeks ahead. When I got into the office, they had change the offer based on incorrect information, and tried to give me *20%* loan. Incompetent and predatory. They swore up and down that this was a reliable car, and would pass inspection for at least a year, probably 2 or 3. It failed less than 6 months later, because of the tires, which I had specifically pointed out. They lied to my face about them being in good condition, and when I brought it up, they said that the *paperwork* said that it wouldn't pass inspection, despite their repeated verbal claims. I also negotiated the price ahead of time. The entire office was *pissed.* When I got there, they clearly thought I was someone they could take advantage of. The woman handling the financing was freaking out, with her boss storming around behind her. They would not let me speak to the owner.

Updating my review to less as I have now dealt with the reported noise as directed by Poulin and…read morediscovered that the problem I reported to them back then was not even resolvable by the method they suggested due to being out of warrantee (by the MILEAGE, which was the case at the time of the sale.) I now have an upcoming bill of over 5K to fix the problem that was there at the time of the sale. I am pretty miffed and will share my thoughts with them directly, but needed to warn others to be careful about TSBs with Subarus... they aren't recalls, but they are coverage under warrantees if the vehicle is technically still eligible. Mine was--just before I drove it off the lot-- so it should have been handled before the sale, to assure that it was within good business practice!

I brought my car in this shop to get my car an oil change and a cheap part put in my car and I even…read morebrought the car part with me . They charged me 120 dollars to put a car part in that only took a couple screws to take out. They took a test drive without asking me around Barre full of pot holes and horrible roads . Well I'm writing this taking time out of my day because it's been a few days and my car is running worse now than ever before. I swear my car was running better before I took it to this place. Just be careful and think twice. I wish I had. Now I'm out money and my car is running like shit.

Thank you Ayer's!! I had my skid plate fall off on the highway while traveling and after calling…read morearound, Ayer's was able to help me immediately! They were kind, quick, and efficient and was able to get me in and out In time for me to make it to work! Not only did they "fix the unfixable" by re-securing the broken part, but they also fixed my ( previously unattached) grill, free of charge! They also gave me a great price! I would 100% recommend!

My wife and I just purchased a 97 Miata from Walker just over two weeks ago. I took it in to be…read morelooked over by another shop a couple days later to just examine the state of the vehicle and perform any normal maintenance that might need to be done. Upon closer inspection we found that not only did 2 rear brake calipers and 4 brake pads need to be swapped(the rear brakes barely had any pad left), but there were 2 large bends in the frame below. See photos below. Trying to come to terms with this problem, I decided to just pay close attention to the car on the road and to move on. Just 10 days later the car stalls on me and starts making loud knocking noises. I pull over, check the oil (fine) and go home in frustration to deal with getting it towed the next day. Fast forward two days, the car is on a lift, sub-frame removed to inspect the crankshaft and lower parts of the engine and I'm now being told I'm better off buying a new engine. Two weeks in, I'm going to have spent thousands on a car that I've put less than 300 miles on. I understand used cars are used cars, but I figured I'd reach out to see if Walker could offer any assistance given the unfortunate circumstance I'm now placed in. After finally managing to get someone to speak with me, I've been told they'll do nothing because it worked when they had it. I was even told initially that the undercarriage is in good condition. Did they not see the massive problems with the frame? I thought buying a Mazda from a Mazda dealership would imply the vehicle would leave the lot with brakes and last. Very dissatisfied, would not recommend!

I've lived all over the U.S. with Volkswagens and this is consistently the best place I have ever…read morehad my car(s) serviced. I have the Turbo Diesel Golf which is an unusual car up here due to its lack of availability in Vermont. When looking for a good place to service my car I inquired with other Volkswagen diesel owners in VT and they all said that Walker is the best. I was surprised that a dealer was everyone's top choice but now I know why. Initially I was shocked at the way in which the service people communicated with me. Totally down to earth demeanor with a clear desire to understand what is going with your vehicle. No questions are stupid questions here. These guys are patient like VW Saints. Seriously. You're never made to feel like you're wasting their time. (They're all great guys but Terry is especially fabulous). The other tremendous thing about Walker's service department is the practicality with which they treat the repairs. The outrageous estimates I used to get at other places are consistently countered with more cost-effective solutions at Walker. I love "Erma" (yes I named my Golf) and Walker keeps her driving and thriving.

Leased 4 RAV4's in a row from these folks. I have found their sales and service departments to be…read morecompetent and efficient and am hoping to close lease #5 this month. Not sure why folks leaving bad reviews have so many bad things to say about the service department, but good service has been my experience, although all I usually have done is scheduled service on a relatively new car. Folks driving in beaters with 200,000 miles are having more problems than a bad service department, and should look closely at what they are asking 802Toyota to do. Independent mechanics are often a better choice for basket case cars.

This was the worst experience I have ever had buying a car. Our sales person last name Maes, was…read morepushy and not upfront or honest the entire way through. Heres a small list of shady shit that happened while buying our recent car: While checking what was available, he intentionally skipped over cars that fit our criteria to show us more expensive cars. Only showing us the cheaper one when I specifically made him scroll up and show it to us. They mislead us on who we were getting our car loan through. They specified they worked with our bank all the time, and yet we got a loan from toyota. They told us the car we were purchasing didnt have a warranty AFTER we started the buying paperwork. Wouldnt have been a problem if not for the fact that the car had a sign that specified it HAD a warranty. It was the whole reason we went to the dealership. When we told them it was a no go without a warranty they wouldnt let us leave without "deescalating" because of the forms we already signed. They then continued pushy sales tactics Against my better judgment because we were desperate for a working vehicle, we went through with the purchase. We were given one key and told the second would be available for pickup when we came in for our undercoating. When we arrived for the undercoating no key could be found for us. I emailed out sales person about the missing key, and NEVER received a response. I still have no second key 802 toyota is full of grifters and pushy sales people. DO NOT BUY A CAR HERE

I guess the reviews here only pertain to their regular customers because they wanted nothing to do…read morewith helping me when I called them !!

These guys were awesome. They got my car in right away, offered me a ride to and from the garage…read moreand they charge a reasonable $35 per hour. I will definitely take my car back there again.

New name, same shitty service. Had an appointment for today to drop off my truck. Made arrangements…read morefor a ride, sometimes not easy as most of us have lots going on. Dropped truck off at 7:20AM. Well guess what? Got a call at 1:PM stating there is no diesel tech in until Wednesday! What! We didn't know about this until 1PM! Are you kidding. They said well you can leave it till the tech comes back. lol. Ya guess they think we got nothing to do till then. What a joke. Well this Ram dealer doesn't understand, is that I own two businesses, and meet with a dozen people everyday single day. I will let every one of them know about this place. You guys still suck

I needed to bring my 2021 Jeep Cherokee in for a maintenance check and both the Service Department…read moreand the Sales Department provided me with excellent service from start to finish. The ease in making an appointment at a time that worked for me (thank you, Daniel P.) to the extreme courtesy I received via Craig in Sales when I inquired about a new car, it makes it easy for me to want to do future business here. I look forward to working with Logan.