We've used ABC before for yellowjackets in our window frame (one visit and problem solved). When…read morewe recently had an urgent problem with carpet moths they squeezed us in the same day and sent a technician to the house. Turns out we needed a carpet specialist so he gave me a referral, sprayed the affected areas of the rug to slow things down while we made arrangements and then didn't want to charge me. Unbelievable. I will always use this company.

Warning to anyone considering ABC Pest Control -- save yourself the frustration and the money…read more I paid a significant upfront fee for bait box installation, plus $88/month for refill service. For multiple consecutive months, I was charged in full for refills that were never completed. The bait boxes were buried under feet of snow, yet that didn't stop them from billing me as though the work had been done. When I called to question the charges, the technician who showed up admitted he had no idea where the boxes were located -- because he wasn't the one who installed them. He promised to return and handle it. He did come back. The boxes still weren't filled. This pattern repeated for several months: charges processed, service not rendered. When I contacted the company to request credits for the incomplete work, I was stonewalled. Month after month I was told someone would call me back. No one ever did. Instead of a resolution, I received a cancellation letter -- no phone call, no conversation, no accountability. This company has a clear playbook for handling customer complaints: ignore them long enough, then cut ties. Charging full price for work that wasn't done and then ghosting a paying customer when confronted about it is not just poor service -- it's dishonest business practice. I would not recommend ABC Pest Control to anyone.

YELLOW JACKETS: Under my pool diving board…read more I didn't want spray poison dripping into my pool. I called for same day service. They sent Chris. Nice guy. He came. He saw. He conquered. Removed the nest with a bag, not chemicals. Done. Problem solved. We're happy & satisfied. Thank you Chris!

Hired Orkin for treatment of cicada killer bees in Aug2025…read more They charged me 450$ for the cicada bee treatment and then signed me up for a recurring maintenance program. I'm being charged 57$ monthly for the maintenance service. The totality of the service has not resolved the bee issue. Now I'm being told that the annual maintenance program is incorrect and what I need is a seasonal pest control program which they can change my policy to. They said they would come out for a free service this week for the bees, when they arrived they were unable to treat for the bees due to rain and instead charged me 85$ for a home treatment. Continued bait and switch and the issue is still unresolved, this feels fraudulent. Update: I have reached out to Orkin for resolution. on Monday, two different staff members called, neither had background on the issue and stated they would look into it and get back to me. On Tuesday they sent another service who AGAIN did not treat for the cicada killer bee issue that was specifically the reason for starting the pest control service over a year ago (service details posted below of that service report). I have not yet heard back any resolution for several issues including the failure to address the particular pest problem service that was originally requested, promising to deliver a free treatment on July 30 which they did not perform the service requested and did charge at an increased rate, selling me the incorrect service plan for over a year as stated by the manager who I spoke to last week (should have been a seasonal service since this particular pest is seasonal, they sold me a year round service which was not requested or needed).

PestMaster has been servicing our home for several years when we have had pest issues. We decided…read moreto have an bi-monthly plan for our home and had a service call today. The technician, Ian, was extremely knowledgeable and answered all of my questions thoroughly and patiently. He completed everything, inside and outside, with care and provided me with a solid understanding of how the treatments and services were working for our home. He is an excellent technician!

SO HAPPY TO SEE ADAM AGAIN! Since he got promoted (which he 100% deserved,) me and my tenants…read morehaven't seen him in a while, and it was a pleasant surprise to do so. His professionalism, care and knowledge remind all of his customers why him, (and PestMaster!) are the best. A++++ Kudos and job well done Adam. As always, Staff and Tenants at Thurlow Terrace Apartments appreciate all you do.

Matthew was very professional and showed up . Did the job well and dealt with the situation.read more

Matt was awesome. He responded right away and came out to my house a few hours later to take care…read moreof a growing wasp problem. He talked me through his plan and was very communicative the whole time. After he treated the area he told me what to expect and told me to be in touch if the problem persisted. Very fairly priced and I will definitely call him again if I need (hopefully I don't!) . A+

We had Thomas Pest for about 4 yrs and they were fabulous: prompt, knowledgeable and thorough…read more Don't look further. They are the best.

Brandon H is awesome! We discovered a yellow jacket nest in our crawl space, which we noticed…read morebecause bees were getting up into our house. We called late in the day and spoke to Chris. We made an appt for the following day. Brandon showed up on time and got rid of the nest- it was huge! The hole where they go in was plugged and no more yellow jackets! Highly recommend.

To say I had a horrible and stressful experience with this service would be an understatement.I had…read moreone day to do a turnover between a previous tenant of 3 years and a new one arriving the following day with his pets and after being assure that they could take care of me that day I sent them the pics/information as requested and until that night at 8pm I received no reply,no answers to my numerous calls and no service.I finally recieve a response at 8 pm just saying to call them at 8am the next morning.It was an obvious disregard for the impossible situation I was in.The next morning I get more messages about them coming out then when I had already written that the tenant was arriving at 8:30 am.I was then told I would receive a 10-15% discount and also finally an apology of sorts and that the dispatcher would call me with a time for the service.Honestly,I had expected to get this done at cost after such a blatant screw up and also could'nt wait any longer for a technician from them even despite my lack of confidence.I ended up calling a different service that came out right away as an emergency service.Thisnvould have been handled so differently and with much more humility after I did everything I was supposed to and then some while they completely dropped the ball with me.I would not be afforded such leniency from my clients and had begged forgiveness of my new tenant for this fiasco despite me having no ability to correct it.There was really no excuse for this despite some of the reasons I received from who I assumed was the owner of the company.It is doubly painful when I chose them as they were a local service and I wanted to patronize an independent company with the assumption they would show personalized attention.

I had a great experience with Michel Fleck from Fleck Pest today. I called him this morning about…read morea wasp nest in a tenant's house and he came this afternoon. He kept in touch all day to let me know when he would be here. During the day I notice another wasp nest in the siding of my house as I was repairing a gutter downspout before Hurricane Henri his us. Mike was professional and friendly, explained what he was going to do, guaranteed his work and even reconnected my downspout. I will definitely call him again if I have any pest problems.

Very respectful on the phone. More than fair estimate. I am confident their work will reflect…read moremy initial impression.

Very disrespectful to women!…read more I called to ask about some baby birds that were inside a column of my porch. I wanted to ask if they would be ok once they're fully grown since it's a tight space. No one answered. A few minutes later I received a call back from 845-751-8448 from a man saying he's calling from Critter X and he just missed a call from me. I nicely asked the man who called, (didn't state his name) that I had some baby birds inside my porch column and I wanted to know if they know if they'll be ok once they are grown. His exact words "Why wouldn't they be ok? Are you a mom? Do you think a mother bird would put her babies somewhere where they can't get out? You must not be a mom. Are you? (I was shocked with my mouth open not knowing how to respond so I said nothing) Would you put your children where they would be trapped? Aren't you an mom? Obviously not. Hello?"... I replied "Ummmm... why are you asking me that?" And he said "Because if you were a mom you would know that a mother bird would never endanger her baby birds. Now the proper concern is the fleas. The fleas that birds carry. They can get to your pets or your children. And that would be the issue to address." With mouth still open with shock that he is talking to me like I am a POS, not a mother or worthy of being a mother, and as if I don't know how to decide what issue is actually important to call about, I said "Ummm actually my question was about the safety of the birds." And he said "Their mother would never put them in danger. Goodbye." And hung up on me!!! I called his phone right back and he answered "Hello, how can I help you with the baby birds? (In a sarcastic tone)". I asked "I'm sorry, I'm calling back because I want to know why you think it's ok to have talked to me that way?" And he said "Talked to you what way?" I said "Asked me if I were a mother and then said I obviously couldn't be a mother." He said "We were talking about baby birds." I said "Yes but you brought up my fertility. And I am someone who suffered miscarriages and losses. Why would you think it's ok ask a woman that when she's calling about baby birds? May I have your name?". He said "Oh G-d! You obviously are sensitive and feel I said the wrong thing. Have a nice day, Ma'aaaaam!" and hung up! I called back to ask him for his name or ask for a supervisor and they sent me to voicemail! I did not leave a message