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    Eastern Bank

    4.0 (1 review)
    Open 9:00 am - 4:00 pm

    Services - Eastern Bank

    Personal banking

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    12 years ago

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    Bank of America Financial Center - Storefront

    Bank of America Financial Center

    (8 reviews)

    Line nearly out the front door on Saturday morning with mostly time consuming commercial customers…read morein line. Asked the manager if he could get the two tellers help he just responded with "nothing I can do". So thankful for on line banking so that visiting this branch is rare.

    I am not REVIEWING Bank of America as an Institution, i don't have the knowledge for this . I can…read morewrite about this branch that i do all my banking business. I was reading some reviews , I don't know why some people are so negative in everything even for the parking . (Well dealing with the public face to face is not an easy task, front line casualties ) , let me write about this Stoughton location branch. First impressions, there is always a person with a big welcome smile and a greeting, welcome to the Bank of America ,from that point on I know they will take care of my banking needs and they do it with a very efficient and productive manner. The manager is always present to help and direct me where ever i have to go. Beside the manager are team members working in a well organized way so everything will be fast enough for them to move on to the next customer and me to go back to my daily routines. Personally i go almost on a weekly base for my banking needs and i know almost everyone by name too, but i am not mentioning names , it is not a need for this . In my opinion there are great people working hard in order to make our lives easier and have me appreciate their work. Thank you all for a work well done !!!

    Crescent Credit Union

    Crescent Credit Union

    (16 reviews)

    This place is a joke. The bank is closed to the public they only have drive through open. I get it…read morecovid is happening and people are nervous. Maybe if you only Want to have drive up open you schedule more then ONE PERSON on shift. Been waiting inline for 24 minutes with 8 cars ahead of me and we have only moved ONCE. I've called customer service who told me There is a branch that is open but they don't know if you can just walk in so she transferred me to them. I've now called FOUR times and nobody has answered so I left a voicemail. Maybe try to pretend you actually give a shit about your customers. Also- when I first pulled in before I knew that this was drive up only a woman asked for my help because the atm ate her card. I banged on the door to get somebody's attention to help her and a young lady walked over mouthed "go to the drive up" and walked away. Awesome customer service- great job teaching your workers how to be pleasant to the public. I will Be taking my money out of this account and going somewhere else that the bank workers actually give a shit about you and don't make you wait in a line for an HOUR to talk to someone.

    I have never written a review, I have never yelled at a customer service agent, I have never…read morewritten a customer service email (also including swears) until I went to the crescent credit union. This is the worst bank in the history of banks and every single person i have spoken with at this bank has been unkind, unhelpful, and just all around terrbile. I would pay double interest rates on my car loans just to never have to deal with them again. Depending on who you talk to you get a completely different answer. Do yourself a favor and find another bank, its not worth the headache or aggrivation.

    Eastern Bank - banks - Updated May 2026

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