Love Bank of Canton! I have never had a problem with their services and I've been banking with them…read moresince 2005. This location has a very convenient drive through ATM as well as the traditional drive through teller. Also, there is plenty of parking in the back lot. The interior is also quite charming. Service is always friendly and helpful. They have convenient Saturday morning hours, but it can get busy during this time. Overall, however, I am very satisfied customer.

We have since left the Bank of Canton!! Only responding because it came to our inbox, and as…read moreexpected, we were appalled by your response. Management tip for you; Instead of spending your time trying to discredit our review and others ... why don't you try putting your energy into changing the culture at your bank!

My Rockland Trust debit card information was stolen and used by someone in another state to make a…read morepurchase of nearly $1,000.00 I was sent a text message from Rockland Trust on that day asking me if I made this purchase, to which I replied "NO", and the card was subsequently frozen and my account was given a provisional credit for that $1,000.00 fraudulent purchase. Fast forward 3 months later, and the provisional credit I had been given was then RESCINDED by Rockland Trust, and I was told they had been given "proof" by the merchant where the fraudulent transaction occurred that it was not fraudulent, despite the fact that the bank itself CONTACTED me that day when the purchase was made as they suspected it to be fraudulent. Now Rockland Trust is telling me there is "nothing more we can do", despite having already being able to provide me a credit for the fraudulent purchase that they TOLD me about the moment it happened. I will very likely be taking my business elsewhere entirely and never banking here again because of this complete failure, on Rockland Trust's part, to protect me and my financial security despite every indication and piece of evidence they had to do so.

Awesome bank !! Love all the folks working at my branch. Friendly and knowledgeable.read more

I was referred by a realtor to contact Steve for home purchase mortgage. Steve sounded very…read moreempathetic and friendly over the phone at first. After learning about my visa situation, he sounded confident that he'd be able to help and asked me to get my loan documents ready to start application. I told him I didn't have current year tax return yet so he suggested to hold off and send everything together. couple weeks later, I sent him all the required documents and heard nothing after two days. I called and was completely shocked that Steve somehow lost my emails... I've sent him highly confidential information and he told me he lost it all because he was cleaning up his mailbox? He also told me that his bank couldn't approve my mortgage after i helped refresh his memory and send him our email correspondence again. I was completely baffled as to how his response changed after two weeks. same facts, same story, but now he's giving me a resounding no. I was going into panic mode,but Steve went on for another 10 mins trying to convince me how I can't qualify for a loan anywhere in the united states. The whole experience left me feeling utterly confused and flustered. Fast forward three months later, we just closed on our house. Perhaps I caught Steve on a bad day and I don't think one bad experience makes boc any less of a good bank. however, my review would be totally different if Steve told me no the first time or more importantly didn't lose all my emails. I strongly suggest the bank establishes an employee guideline for email maintenance. It's highly unprofessional when your employee misplaces customer's sensitive information.

I've been a customer here for years, and two or three times a year I promise myself I'm gonna find…read morea new bank. If you loose your credit card -- replacement cards take 10 days!! ! Crazy long time. And you must go into the bank to request the new card - no phone requests. Staff is nice, it's just that most of their policies are stuck in the 1980s.

Kudos to Kamryn at the Sharo, MA Location. Above and beyond service, including dropping off a…read moredocument to my mailbox when i could not get to the branch directly. I have found this branch to be well serviced by it's staff.

This is the worst branch of this bank I have ever experienced. The customer service is awful and…read morethe availability of bankers is nonexistent!

Has gone way down hill since they changed from Randolph Savings Bank, but now they are merging with…read moreAbington, it will be worse. Abington bank is horrible. The staff is incompetent and rude, and management blames the customers for its stupidity. I requested my debit card be sent to the branch, due to a problem with my mailbox at home. " Supposidly" no problem and they would make an exception. Fast forward, they didnt know what happened to my card turns out they sent it home anyway. The teller heard it and the branch manager, Christine closed my account there without any warning. I hope they all go under. Horrible! Stay away

Becoming a first time home buyer can be extremely stressful. I felt completely lost and had no idea…read morewhere to start when searching for a mortgage lender. During my initial conversation with Minh Cao he explained everything in great detail. He made the complex mortgage approval process seem easy and educated me on any roadblocks that may occur. Minh Cao is cooperative, thorough, and willing to listen and work with you to understand your needs and financial situation. He was available whenever I needed him. I could not imagine going through this process without his guidance and financial advice.

So after a few months and getting off on the wrong foot since my first searing post, I felt it only…read morefair to report no additional problems at this bank. Staff has been extremely friendly and accommodating. Thank you very much!

This is a we'll run branch. They are always professional and informative. Service is always quick…read morewith any issues

I just wanted to take the time to let everybody know that my experience at this bank has been…read moreexcellent. The employees greet you when you come in and ask you how they can help you. The banking process is efficient. The inside is light and bright with windows all around-nice to have in Massachusetts! Best bank I have used. Its nice to have superior customer service, which is really hard to find these days.