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Middlesex Savings Bank

5.0 (2 reviews)
Closed • 9:00 am - 1:00 pm

Services - Middlesex Savings Bank

Personal banking

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Citizens Bank - Citizens Bank -- Horace Mann Plaza: 293 East Central Street / RTE 140, Franklin                   Storefront

Citizens Bank

(3 reviews)

I don't know why I still have a Citizens bank account. It's a garbage bank, they treat you like…read moregarbage. But this locations is just awful. I was in Europe recently. I popped in to this location to let them know i'm going to Europe. Please don't shut my card off, because every time I go to Europe they lock my card for fraud. I also tried to buy Euros and Pounds. But apparently they no longer offer this service. They used to though. They were utterly confused as to why I'd want to fly into Europe with foreign currency. Blank looks and fluoride stares. As i'm waiting for my flight I get a notification that my account and card are locked for security purposes. I wasted stressful hours trying to get them to fix it. Unfortunately the employees here don't speak English all that well. Typical of Citizens bank. When I came back in they were completely confused as to why I was upset that they shut my card off. They admitted that they made a mistake, but did not offer ANY apology what so ever. Also 4 times in the past month the ATM has been out of service. Typically on a Friday when i'm trying to make business and personal deposits. The hours are so slim that I have to use the ATM. It's also 100x quicker using the ATM than going in and speaking to an employee, who might try to sell you a refinance at 7% (when I have a 2%) I also bank with Rockland and DCU and literally have never had any of the issues I have with Citizens.

tellers don't know the banks policies. last week they cashed my husband check against my saving and…read moredeposited to our joint account. This week the same teller refused even though she did it last week no questions asked. The teller asked her coworker. when I tried explaining the situation to her coworker I was told to be quite she couldnt think while I was talking. I am done with this bank.

Middlesex Savings Bank - banks - Updated May 2026

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