The process was terrible from the start. Each step took forever. I specifically mentioned student…read moreloans and asked that they be sure to double check whether the student loans would affect my eligibility and was told that they would not. After paying an inspector and lots of other costs and fees, THE DAY BEFORE THE CLOSING WAS SUPPOSED TO HAPPEN, Lee called me to say that they had to cancel because my student loans made me not qualify. WHAT!?!?! I asked a month beforehand about this so that I would not waste time and money if that were the case. The problem was solved with a cosigner. But it was embarrassing frustrating and costly. Now, because this is a construction loan, which means checking in about progress of the renovations to the old decrepit house I purchased, I have to deal with a rep from the company who insists on referring to me as Mrs, despite my repeated request that they not do so because I am not a Mrs. I have explained, more than once what the correct honorific is for me, if they insist on using one. It is NOT Mrs. It is offensive that they insist on continuing to use Mrs. Though, I get the feeling that the "person" I deal with doesn't exist. I suspect it is a shared email address by all the members of some call center like place, so whoever is emailing me this week has no idea that I have asked repeatedly... But they are always pretty rude, regardless. If you have a choice, go somewhere else. My student loans prevented the local banks from being willing to work with me, so I had to go with the higher interest, slightly predatory, mortgage brokers. I would not recommend them.

We worked with Dave Samara to buy our first home. He was awesome to work with. Explained everything…read moreto us in a way we could understand. His assistant Carla was also great to work with. They made the process of buying a home as easy as can be & were very accommodating to our busy schedules. Would highly recommend using Dave & his team!

Bruce, George, Nicole and Wayne made my first home buying experience super easy! I trust them with…read moreall the intricacies of the home buying process and will absolutely return when I buy a house again in the future! Thanks Bruce for helping me buy nonna and nonno's house and keeping it in the family!

Absolutely top notch service, from the day I made my first inquiry call through the closing of our…read moredream home. Mark answered every question I had (pretty much 24/7), and Bruce checked in often, even joining us at the closing! I highly recommend Drew.

How can I say enough with words about Larry Rettig at MBA Mortgage... He was there for us from the…read morebeginning to help us along in buying a house...and we weren't sure it would ever happen! He has the greatest and sweetest personality, but the most important thing is that he never slacks off, he follows through, he answers questions and our experience working with him was superior. Thank you Larry and MBA Mortgage!!!

From the owner: We're relied upon to teach folks who've never gone through the loan process learn the steps that…read morewill help them make their experience a smooth one. We help a lot of first time buyers and people who have been turned down by other lenders through our outside of the box thinking. We've got a catalog of loan products that include options many traditional banks don't offer. Our line-up includes low down payment (some with no money down) options. We've got Conventional, FHA, USDA, VA, Jumbo and Mass Housing loan programs for you to consider. If you have any questions regarding buying a home, purchasing another home, buying an investment property, refinancing your current mortgage, or if having extra cash on hand is of interest, home renovations, etc. then lets have a conversation.

Northpoint and Doug Massad provided a Masterclass in how to deal with a very difficult mortgage…read moresituation. We were dealing with builders who over-promised a delivery date by 4 months, leading for us to lock in rates way earlier than useful. Doug and team made it work, and made sure we'd have no reason to go anywhere else.

I've been using Northpoint for over 20 years. Mark Alley is my broker, and he has saved me…read morethousands of dollars on 3 home purchases and several Refinances over the years. I am now at a 2.8% 30 year rate because of Mark. They make the confusing paperwork easy, and the customer service is incredible. The best thing is; They pay the closing costs! Northpoint is great, the guy to ask for is Mark Alley. He has 20 years of experience and I've never had a better experience. These guys will save you time and money, compared to a bank or online broker.

Rich Rosa was fantastic. My wife and I were searching for a north-of-Boston home while living on…read morethe West Coast and Rich made the process SO much easier. 1) Great communicator with excellent attention to detail 2) Great at anticipating questions and getting you in touch with good professionals for different parts of process (home inspectors, RE lawyers etc) and helping you find a good one. 3) Great at raising questions that a home listing won't tell you (what is the home near/not near? busy street?) 4) He's not just firing his own ideas at you, he listens and works with what YOU want. If you're an engineer type like me, he'll give you a spreadsheet market analysis, if you are are more mood and feel, he will speak to that. 5) Great negotiator 6) Super punctual and responsive, we pulled off a 30-day closing window which wouldn't have been possible w/o Rich's professionalism I could go on. So glad we found him.

Rich was a great agent as he helped us buy our first house! He helped us navigate the process from…read morestart to finish. He was very thorough when looking at houses with us and pointed out things to look out for that we would have otherwise missed. He worked diligently on our behalf from the time we hired him as our agent through closing. In that time we saw quite a few houses and made several offers, but not once did we ever feel pressured by Rich - he very much works for his clients and is not at all pushy, which we sincerely appreciated! I would recommend Rich to anyone looking to buy a home in Greater Boston!

Please be very careful with Bill Murphy. Our Agent Rosa Wyse (Champion Real Estate) personally…read morerecommended him for our Loan Purchase. We have Excellent Credit Scores and no Personal Debts. Unfortunately, Bill Murphy approved us an astronomical rate (based on competitor analysis). We felt we were being discriminated. This high rate will cost us thousands of dollars per year! We asked Mr. Murphy to immediately refinance our loan but he categorically refused! Then he stopped responding to our emails and calls. Very bad Customer Service.

My wife and I have done business with Bill Murphy numerous times and have always had great…read moreexperiences. Most recently, we were refinancing 2 different properties at the same time, which felt slightly overwhelming to us but did not phase the group at Fairway. As always, they made everything extremely easy for us and did everything but sign the documents. Even that was as painless as could be. We ran into a serious snag at one point and Bill and his team really went out of their way to find a solution. They went way above and beyond, which saved us a lot of money. They are really fast with everything and are good at keeping busy customers on track. I'm a loyal customer at this point and would highly recommend this group. Great local business that does a lot for the community as well.

I worked with Brian Moore and team on the purchase of a new home. Brian was amazing to work with…read more Easy to get in touch with anytime I had a question on anything. He stuck by through any complications I ran into from other sources in the process. Fairway made the entire mortgage process easy and straight forward, from the pre-approval process all the way through to the closing. I have already recommended Fairway, more specifically Brian and team, to friends and family who are thinking about buying a new home as well. I will definitely go back to them if I am fortunate to buy another property in the future!

I couldn't have asked for a better experience securing a mortgage. Brian Moore took the time to…read morewalk me through all of the requirements to get the best loan and explained in great detail the entire process from beginning to end. He met with me after hours to complete my application and helped me lock into an affordable rate. His office staff was super helpful in drafting several approval letters as I began the process of house hunting and was always available to answer any questions. Brian introduced me to a wonderful closing attorney whom I have also used to sell my current home. The closing process was so easy due to the efficiency of Fairway Mortgage. All the documents were submitted in a timely manner and I didn't have to worry about one single thing. I highly suggest you give Brian a call if you're looking to get a mortgage. He is a gem and I'm so fortunate to have worked with him buying my new home this year.

We have been lifelong members of Millbury Federal Credit Union the parent company of Security First…read moreMortgage. We went SFM specifically because we wanted to stay with MCU for our mortgage. SFM proceeded to bring us through the REFI process leading us to believe that we were purchasing a MCU serviced loan. A month after the loan closed, we received notice that we had been sold to CMC Funding and our local bank would not be servicing our mortgage. I went to MCU and they told me that had they known they would have serviced and kept the mortgage. CMSFunding and it's parent company have over 70 complaints in the last 6 months and a better business rating of "F" and SFM and MCU don't care to do anything about it. DO NOT DO BUSINESS WITH THESE PEOPLE

My boyfriend and I were going through security first on recommendation from our realtor. We were…read moreput in touch with Ruta Convent and had nothing but problems. She provided us a list of documents needed and we returned everything within the week. There was no comunication for days and then we were told she needed even more documents. We were then informed that she could not use irs transcripts after reaching out to her because there was no communication from her for over a week. So we decided to go to a different lender and had a pre qual within 2 days. In the month that we were attempting to work with her we missed out on two houses that we were very interested in. I would not recommend her at all for your mortgage needs.

Beware of this mortgage company owned by David Romanoff. He is a mortgage broker who loans to own…read more He will find a mortgage for you then forces you into foreclosure and ends up with your house. Look at the Worcester Registry of deeds and see all of the people he foreclosed on. He tries to hide and put properties into his wife's name or other aliases. Her name is Karen Lowe-Romanoff who is a real estate agent. Romanoff is also partners with Stanley Cherny from West Hartford, Connecticut. Cherny and Romanoff have another Mortgage company they co-own together called Time financial. Google it and you will see how they were involved in someone signing a signature from a deceased lady for a mortgage. Their license in New Hampshire was permanently revoked. Why they are still in business in Massachusetts is beyond me. Stay far away from this company or any of its associates.

From the owner: Personalized mortgage consulting. Residential, Commercial and private money.read more

This is what Banking should feel like. No Lines and greeted with numerous smiles and knowledge…read more I just left the Mill Street Branch in Worcester and immediately was escorted into Angela Maher's office. Angela went above and beyond to explain my new business relationship with a premier Bank. I now remember Angela form her stellar performance at TD Bank. TD Banks Loss is Bay States Gain.

Friendly staff, great account options to choose from, and easy to work with! We walked in and were…read moregreeted right away. We were looking to open an account close to home. Lauren explained the best account after we told her what we wanted, and we got an ENTIRELY FREE checking account with rebates, cash back, and no hidden agendas. If you swipe your debit card often, then this is the place for you. You get cash back if you do 12 or more debit swipes a month. All the other Banks penalize you if you do too many. This bank is encouraging it!