I Have Done My Banking At This Auburn Branch For Over 30 Years. When I Opened My Account, I Was…read moreEmployed In Auburn And It Was Most Convenient For Me. That Was 25 Years Ago. I Stayed With Savers Even Though I Did Not Work Nearby Anymore. I Am Now Residing In Millbury And I Would Still Not Consider Leaving Savers Bank. In My Opinion, Savers Is The Holy Grail Of Banks!

I go out of my way to bank here because the staff is so helpful. I have never had a bad experience…read morehere. And unlike my other banks, it has not changed names every other week.

Working with Abigail is GREAT. She knows what she's doing and fun to work with. The only…read morecomplaint I have is that I can only give her 5 stars. I would like to give her 10 if I could.

So most people don't rate a bank unless they have a bad experience. Me, I couldn't help but review…read moreGFA on Pearson BLVD in Gardner. After dealing with the absolute worst insurance companies and car dealership, they spent the time with me even after hours to get it closed so I could take my new car home. Katelyn, the better banking designer went above and beyond what I ever expected my bank to do. I'm a return member, and I've never been happier to be back. In addition my loan was MUCH lower than other banks around. Don't settle for big banks. Go to GFA on Pearson BLVD. You won't regret it.

I have gone to the branch in west Bolyston and never had a problem I have worked with Joann and…read moreshe has been very helpful and professional

I'm very disappointed in Berkshire bank as a whole but especially the Park Ave in Worcester Branch…read more I have had multiple accounts with them for years. One day I noticed that my escrow account (the one I have to have for real estate) was closed and is no longer attached to my account on line and on the app. I called the online banking and they told me that because there was no money in it, they closed it. My first issue is that I was not notified. My second issue is how it was handled after that. The person on the phone told me I would need to talk to a branch and connected me to Park Ave. Irina asked me what she can help me with and I specifically asked the first guy to explain so I wouldn't have to. Minor irritation. She told me that she would need to research why the account was closed. I told her I already know why and just need to open a new one and get checks. She told me that I had to come in. I told her that I was too busy and asked her if I can open an account on line, she said yes. She then transferred me to Cal who gave me a hard time and kept telling me to come in. When I asked how to get an account on line, he said he doesn't have the time to sit with me and walk me through the process of setting up an account on line. I said just tell me where to find it. He said the website and then hung up. I could not find it anyways. Poor customer services!!

I love Middlesex Savings Bank! I think my parents opened an account for me when I was about six…read moreyears old. After years of using other banks, I returned to Middlesex about 30 years ago. The staff in Concord is courteous and helpful. I am very happy with this convenient bank! .

Very fine bank. I have dealt with them for many years with both personal and business accounts…read more However, they have not kept Yelp up to date with their hours. They have recently been closing at 4:00, not 5:00.