Just sat there for 10 minutes waiting to speak with a associate about my account. Sat right outside…read morehis office and he didn't even look up. A woman walking right by me with no acknowledgement. I will take my business elsewhere.

Convenient location and great service. I personally work with Cheryl Pedjoe and she really goes…read moreabove and beyond for clients. From the personalized card I got in the mail, to her prompt responses to my frantic phone calls and emails when I couldn't access my online banking account - she helped to make each experience memorable. I was hesitant to switch banks, but I am so glad I did!

Took an auto loan through Saint Mary's because their rates were great, and they came recommended by…read morefamily. I was not let down! The staff was friendly and always remembered me. The bank was always clean, and felt like a "real" bank rather than a big impersonal corporate chain with little staff and industrial-looking ads. I will continue to do business with Saint Mary's because they offer the amenities of a big multi-national (convenient ATMs, good online service, etc) with the personal service and feel of a good local bank.

St. Mary's CU is strictly a service for credit union members. They are governed by member rules,…read morenot the whimsies of a teller who is being recorded by cameras for all transactions. CUs offer great interest rates, easier acceptances on loans, better returns, free checks & checking, overdraft forgiveness, & lets you keep more of what you deposit, all for a one time $5 charge to join as a member. Public banks can't compete. Fees are a large part of public bank profits. The lure of changing a large bill for someone off the street may seem friendlier, but over the long run, public banks will vaccuum more than $5 out of your wallet & do it with a smile.

Working with Abigail is GREAT. She knows what she's doing and fun to work with. The only…read morecomplaint I have is that I can only give her 5 stars. I would like to give her 10 if I could.

So most people don't rate a bank unless they have a bad experience. Me, I couldn't help but review…read moreGFA on Pearson BLVD in Gardner. After dealing with the absolute worst insurance companies and car dealership, they spent the time with me even after hours to get it closed so I could take my new car home. Katelyn, the better banking designer went above and beyond what I ever expected my bank to do. I'm a return member, and I've never been happier to be back. In addition my loan was MUCH lower than other banks around. Don't settle for big banks. Go to GFA on Pearson BLVD. You won't regret it.

Such welcoming employees and always have a quick smooth transition making transactions. I just wish…read morethey offered later banking hours at least one day a week.

I love Middlesex Savings Bank! I think my parents opened an account for me when I was about six…read moreyears old. After years of using other banks, I returned to Middlesex about 30 years ago. The staff in Concord is courteous and helpful. I am very happy with this convenient bank! .

Very fine bank. I have dealt with them for many years with both personal and business accounts…read more However, they have not kept Yelp up to date with their hours. They have recently been closing at 4:00, not 5:00.

Your store on May Street is a great store but however you need to keep your female cashier in check…read moreshe was very rude my husband went there for me to get money orders and he asked her to please give him a sec to retrieve the money and she gave him a nine inch attitude! Now I have going there every month for the last year now I will take my business else where and tell everyone I know not to go to your store on May Street ty very disappointed and angry customer

Ahh penny wise !!! For decades been coming here for large western union amounts and cashing…read moreliterally any check in the world. If you can stave off the crackheads (lock ya car) on the entry and exit you can save yourself a lot of time versus the bank and pick up some scratchers and a 6 pack while you're at it.

I started using this branch in the last year and I am in awe of the very high level of service and…read moreprofessionalism at this branch. There is a new manager in charge, Jim, and he and his staff deliver on customer service. I had to set up several accounts in the wake of my father's death, one was a trust account, and with COVID making normal banking nearly impossible, the staff at the Westford branch bent over backwards to help me jump through all of the hoops necessary to get things moving. Give this branch a try!

DO NOT use this bank! We have used the Westford branch sparingly over the years just for…read moreconvenience and I can say any time I needed anything done there was a problem. Their staff is ill-trained, their cashiers wear tiny tank tops to work (at a bank? are you kidding me?) and like the previous review before said, they do charge you for inactive accounts. I had opened up 3 passbook accounts for my kids years ago thinking it would be fun for them to see their money grow. HA! The balance actually got lower due to all the fees from this bank. And we are taking my poor kids only has a few hundred dollars in these accounts to start with. What a fiasco! Today I went to try and close these accounts and the manager tells me (they run through managers like Kleenex over there)that because I can't find the pass books the kids have to come in and sign an affidavit to close the accounts! ARE YOU KIDDING ME??? My 6 year old has to sign an affidavit?? Who runs this bank? Warning to the wise - DO NOT GO NEAR Northern Bank and Trust - unless you want to experience total aggravation and mismanagement of your funds.

Great location and beautiful building! Love teh employees. Nada is great!!! Even during Covid the…read morebank has kept up its routine of being in touch with me. I feel like I am banking at a big bank with the local touch. Their decisions are truly local because I got back the answers to my loan questions right away.