Friendly staff, great account options to choose from, and easy to work with! We walked in and were…read moregreeted right away. We were looking to open an account close to home. Lauren explained the best account after we told her what we wanted, and we got an ENTIRELY FREE checking account with rebates, cash back, and no hidden agendas. If you swipe your debit card often, then this is the place for you. You get cash back if you do 12 or more debit swipes a month. All the other Banks penalize you if you do too many. This bank is encouraging it!

This is what Banking should feel like. No Lines and greeted with numerous smiles and knowledge…read more I just left the Mill Street Branch in Worcester and immediately was escorted into Angela Maher's office. Angela went above and beyond to explain my new business relationship with a premier Bank. I now remember Angela form her stellar performance at TD Bank. TD Banks Loss is Bay States Gain.

Working with Abigail is GREAT. She knows what she's doing and fun to work with. The only…read morecomplaint I have is that I can only give her 5 stars. I would like to give her 10 if I could.

So most people don't rate a bank unless they have a bad experience. Me, I couldn't help but review…read moreGFA on Pearson BLVD in Gardner. After dealing with the absolute worst insurance companies and car dealership, they spent the time with me even after hours to get it closed so I could take my new car home. Katelyn, the better banking designer went above and beyond what I ever expected my bank to do. I'm a return member, and I've never been happier to be back. In addition my loan was MUCH lower than other banks around. Don't settle for big banks. Go to GFA on Pearson BLVD. You won't regret it.

RTN exemplifies what I love most about life. The pockets of excellence and kindness we too rarely…read moreencounter in our daily life. We recognize these encounters and feel good for a while. Thinking life is going to be okay. It's crazy, but RTN has been that for me repeatedly. The time I needed to pay a band in cash at the last minute and they verified my ATM location, my safety, and my ID with creative on-the-spot security questions that only I would know. They then tested the transaction with follow up questions. What means so much to me is the skill they used to make sure it was not a scam, that I was not being held at ransom, and in the winter hours when it's dark at 4pm. They were concerned that I get to my destination with the large sum of cash. The time I needed a loan for a car and the professional process that was almost as quick as grubhub . Monday, when I closed on my house, Nicki and Kim used ingenuity, technological expertise, personal integrity, professional responsibility and care to make it happen on an impossible schedule. RTN is the combination of NASA-type skill and small town caring and approachability. RTN is lucky and brilliant for the people they have kept employed for a long period of time. For 25 years I have experienced time and again, the joy of being a member of RTN. THANK YOU to all of you at the Waltham Headquarters.

I have become a customer of RTN because my very small credit union was bought up by them. That did…read moremake me go into this process with a negative attitude. I have had to work with them at the branch and over the phone and frankly it was usually a bit painful BUT today I worked with a Wendy Samperi on the phone and she was better than GREAT. I appreciated her helping me with all the issues I had and she was very helpful to make my relationship better. THANK YOU WENDY!

Customer service was always nice. The company, however, is deceptive and has the legal right to…read moreorganize/manipulate transactions to overdraft the account on all charges. Pending charges that have not been processed by the company you purchased from will still be considered toward your balance DEPENDING on whether it will overdraft you and benefit Blue Hills Bank's coffers. Its very sad that this is legal and abused by Blue Hills Bank. #SMH

We recently received a first mortgage and an equity line of credit from Blue Hills Bank at…read morefantastic interest rates. But what really made it a great experience was the friendly and personal service we received during the whole process. This is what banking should be like!

SO happy to see both Dara DeLaney and Carl Brockmann back @ the HarborOne Broad Street Branch…read more During these difficult times even when the branch needed to reduce hours both of these professionals were there to help my small business work through and succeed either both waves of the PPP. It is SO nice to be appreciated by a bank and not be treated as a number. HarborOne is my bank for all my banking needs both business and professional.

I am so excited there is now a Harbor One branch in downtown Boston. This one is a brand new…read morelocation. The people working here are so friendly. They also have chocolate chip cookies and coffee, just like at my hometown branch. Also, low/no fees and great customer service.