Great banking institution. The whole family has had accounts here for years as well as car loans…read more When my kids got old enough to need checking accounts and student loans, this is where we went. Very nice staff. Nancy in the Douglas branch is the best.

From the owner: Webster First Federal Credit Union provides banking and lending services at our Douglas,…read moreMassachusetts location, conveniently located at 282 Main Street. Open a checking or savings account or apply for a loan today.

someone hacked my account and they would not give me the $230 that was stolen. they do not care…read moreabout their customers! dont recommend

I've gone here for years and the staff are wonderful great service when I called they take care of…read moreeverything for me

Wendy and Hailey offered exceptional assistance recently with a fraud issue regarding my business…read moreaccount. I am grateful for their prompt response And follow through. They were a great help. I highly recommend the Slatersville branch for your their financial products.

Thank goodness we did our research to find the best possible rate for my car loan! After searching…read morehigh and low and everywhere in between; Navigant was not only the BEST rate - but also by far one of the easiest transactions all together! Throughout the entire process Christian was our go to guy; he had everything ready and in line - got us not only the best rate but made sure everything was done in record time! I'd HIGHLY recommend stopping in to find yourself the best rate possible and to also get the fast and accurate help that Navigant provided to me throughout the entire process! Their facility is conveniently located next to Dunkin and across the street from a full plaza of places. It's a brand new and spotless building with clean and well decorated interior. An over all A+ for the entire experience!

I have used many banks and credit unions over the years but I truly love and appreciate the level…read moreof customer service I receive at Savers Bank in Uxbridge, MA. They know you by name and want to give you 110% of help. I use their online mobile banking for everything but I still go in from time to time and they always remember me. I would not trust my banking to anyone else. I recently refinanced my car at a great rate Greg made the process so simply.

After switching from a credit union to this "hometown feel" bank I was not impressed. All the perks…read moreI was used to (early direct deposit, mobile banking, easy bill pay and Apple Pay) were not offered here. Yes, they do offer mobile banking and bill pay but it's a lot slower and not user friendly. With today's world, everything revolves around debit purchases and is fast paced. It took them two weeks to get our debit cards to us and two weeks to get bill pay working correctly. I will be looking to switch again very soon.

The staff at this tiny branch of People's Bank had nothing to gain by helping us. We were not…read morecustomers. We were moving away from the area. And yet they put everything aside to track down a crucial form we needed to facilitate the closing on our home.

terrible to deal with- business not people oriented!…read more forced to get this bank after years with First Niagara. have my money in Bank of America & Core Plus --- no problems ever! key bank however is my Jonah; lots of hidden charges and lack of concern by employees! glad I'm going south next year be done with this lousy bank in 9 months! go elsewhere...

When Key took over FN, they closed some locations that they considered to be market redundancy…read more Since Webster and Dayville were closed, Putnam is now my go-to location in the area. Its fine. Whatevz. One improvement that I like since the takeover is that you can buy postage stamps from the ATM..... because I still mail shit.

I love my small town bank. Real free checking and great customer service. I stop at this branch…read morefairly often. The tellers are always friendly, . The customer service here has been awesome. They've handled a few problems for me quite painlessly and have helped me open accounts for my kids with ease and little wait. Two ATMs located here. One at the entrance (located in the rear, along with plenty of parking) and one drive thru.

I have only had an account here for six months. I showed up one minute after closing and the teller…read morewho was standing by the unlocked door, a large unfriendly woman with a short blonde haircut told me that she cannot let me make a deposit even though there were customers inside being serviced. As it was my mortgage payment I explained to her that it was urgent, she didn't care. There were customers inside being helped at the desk. I wasn't asking them to open up a window, just to let me join the other customers they were already helping. it shows a complete lack of customer service, courtesy, and basically logic that she couldn't help me in this circumstance. Their commercials advertised small bank service and customer relationships being their primary values. That is not the case with at least the branch in Oxford MA

Someone hacked my account and they wouldn't give me back my $230 as any other bank would. STRONGLY…read moreDO NOT RECOMMEND! THEY DONT CARE ABOUT THEIR CUSTOMERS ! Will be cancelling my accounts!

I have been a loyal customer of Webster 5 since I moved to MA in May of '98 and this by fat ids my…read morefavorite branch. You walk in and the first thing you see in Nancy's deck. Unless she's on the phone, expect a warm greeting. She always has something for the kids, sticker, lollipops, and last time we were in, silly bands. No matter how long the line is, the wait is never bad. There are always plenty of tellers working. They offer truly free banking and I love them for it. I will continue to do my banking here and be treated like a king.

Very friendly workers. Reasonable Rates and easy to use…read morebaking app. Fees are low to none per month. Many locations in Rhode Island

This is the worst car loan experience I have ever had. People who created app and website should be…read morefired. It is so complicated to pay loan, make automatic payment and navigate in the account that I asked for help customer service 4 times and 4 times they helped me but autopay still doesn't work. So I did payments individualy each month, but this month this option doesn't work either. Just want to pay my car off and forget about it. I will never do business with them anymore and don't recommend to anyone. Stay away !