Worst Agency Ever !!!! Never call back when you need them…read more So So So disappointed, Don't get close to that agency..

HORRIBLE! We moved to a different state and were told that we had to switch to a different…read moreinsurance. Jacob and his team provided misleading information and we ended up with a collection bill from Commerce Insurance (whose product they sell). We tried to get the full picture and additional information about the outstanding bill from Jacob - noone returned our calls, when we called Jacob and his son Avi were always "out for lunch". Their passive/aggressive secretary sent us personal derogatory emails - ridiculous. Emailed Jacob 3 times asking to get to the bottom of this - NONE were answered. We basically ended up footing a bill for 1/3 of our yearly premium for 1.5 month of coverage... Do yourself a favor and find a different insurance company in greater Boston area.

Great local bank. Since high school, I have had student…read morechecking and savings account here. Now I am a college student and recently looked around at other banks online to see if UniBank is still the best fit for me. Turns out it definitely is. I have all the perks...I pay no monthly fees, have all atm fees waived, can pay bills online, can transfer money between accounts online, and can deposit checks on my phone with the UniBank app. I seriously recommend this bank to any local college or high school students. The Douglas branch staff is lovely! Thanks to Linda for helping me close my old "minor" accounts and make new adult ones. And thanks to Nicole for excellent customer service and her patience (she helped me deposit a messy pile of cash from my summer waitressing job!).

They've been my accountants for 2+ years, they are absolutely amazing. The other reviews are…read moreridiculous (and mostly irrelevant as one is catered to other accountants). I run a small freelance design firm, as well as working full time elsewhere, and they do my taxes for both personal and business accounts - I'll stay with them for the rest of my career!

After having a nightmare experience with another broker, someone recommended Stacy. I am SO…read moregrateful. She is super responsive, nice, knowledgeable and works fast. We own houses in Worcester and those houses can be old and funky and Stacy was great at working through the issues to get us good coverage. Highly highly recommended.

Stacy is simply the best when it comes to knowing every aspect of insurance for your home, auto and…read morerental properties. I have worked with Stacy for 3+ years and she and her team are so knowledgeable, personable, and will search for you to get the best estimate and go the extra mile! She is a true professional and she has your back every time! I have worked with Stacy on my personal home/auto insurance as well as recommended her to many of my Investors/clients in the Commercial Real Estate World! Kim C. Boston

This has been my bank for over 15 years and I am very impressed with all the staff in there and how…read moreprofessionally they work... If i have a problem they tend to resolve it immediatley through there branch manager or personal banker.. the only thing I really dont like about the bank is the hours.. they arent really open much later then 4 or 5 except on fridays... I also liked it when the atm machine despinsed 10s and not just 20s because there where only few of those around here...

Updated: After my complaint this morning about the sale of…read moremy mortgage that I had expected to be kept and service by Bay State Bank (see below for initial review) the lending officer went to the VP of Retail Lending and they have decided to keep my mortgage in their portfolio and not sell it after all. I of course have no guarantee that it won't be sold in the future (as I knew was always a possibility) but the response I received is very promising and in line with my initial impression of Bay State Savings Bank. Due to the low owner occupancy in my building many small banks would not even consider handling my refinance. Bay State Savings bank impressed me from the beginning by the willingness of the branch manger to go back and forth to the underwriters even before my application was complete to find out if they could do the refinance. The initial service and flexibility I had experienced was why the unanticipated sale of my mortgage came as such a shock. I am pleased that when I made it clear that local servicing was critical to my satisfaction they responded within one business day and opted to reverse their decision to sell. Based on this response I am confident that there was no intention to deceive. Original Review: I just completed a refinance with Bay State Savings Bank and until the closing they seemed like exactly the bank I would like to work with. Small, local, and services many of their loans themselves. In fact I specifically asked about the likelihood of my loan being sold multiple times before and during the refinance process and was told repeatedly that although there is always a chance the loan would be sold they try to service as many as possible themselves and that my credit and loan were the type they tend to keep. I showed up at my closing to learn that my loan had been sold to a large national chain! I am in the process of seeing how quickly my credit union can turn around a refinance to see if there is any way I can cancel my Bay State Savings Bank refinance and still make deadlines for my renovation payments. This is very disappointing. While they never actually lied to me I consider their communication to have been quite deceptive. If the loan had been sold after a couple years I would feel differently but the sale occurring prior to closing with no communication ahead of time and after repeated assurances that while there was a chance that it would be sold it was unlikely screams bait and switch to me.

I have been with Kim Lancey for over 20 years and I could never be happier…read more He goes the extra mile and then some.

I give these gentleman high marks. A Commerce Insurance agent they are always very helpful and…read morealways call me with any issues regarding my auto insurance. They are great. They remember their customers by first name. A A A plus service.

Our nonprofit has been working with Accounting Solutions for eight years. They have helped us with…read morepayroll issues-setting up a new employee in the system, taking care of required reports and giving good advice. They have been easy to work with and responsive to our needs.

A great quality, friendly and professional staff. I was…read morecomfortable for my 2020 tax return