This bank is why we stay with Citizens!! Everyone here is friendly and very professional. They have…read morehelped us with many different financial needs over the years and we have always been happy with the results. It is so good to deal with a bank that makes you feel comfortable asking questions and seeking help.

don't know how this place could get worse..... but it has! whats super frustrating is neither atm…read moreever has money in it. either one! its the only bank in town- aside from the credit union down the street. so it's pretty annoying!

If you want a totally incompetent bank that can't even pay for an atm so you can deposit on their…read moreproperty then this is your bank. Want your bills paid whenever they feel like it then you've found your place! Want them to send bills you have paid to vendors to you? Yup they do that too! If you are looking to waste half your day to talk to a rude and useless customer service person then you found your people. They are #1 at not being able to do what banks have done for 25 years. Don't waste your time, breathe or money with this horrible bank.

I have been approved for a line of credit after building a relationship with Putnam bank for over 4…read moreyears. I talked with Rose and Leanne Kiltagarn? at the main branch today. I was over talked, spoken too in a condescending manor and have had a very dissatisfying experience. I am hence closing my checking account with an $5000 balance, my direct deposit of my full salary and my retirement plan with deposits of $2500 a month. This is the worst customer service I have ever been subjected too. Vincent Brike

Always fast and friendly .they have handled all my family's banking needs for over 25 years from…read morebusiness to personal this is the bank for you!

From the owner: BankNewport in Bristol, RI is a full service bank and ATM, offering products and services designed…read moreto meet your needs. Our knowledgeable staff is committed to providing the support and guidance you deserve from your bank. Serving our community for over 200 years means you can count on us to be there for you today and in the years to come.

The staff at this tiny branch of People's Bank had nothing to gain by helping us. We were not…read morecustomers. We were moving away from the area. And yet they put everything aside to track down a crucial form we needed to facilitate the closing on our home.

I've frequented this Chase Bank branch location on Westminster Street in Downtown Providence to use…read moretheir ATMs or to speak to the teller many times since moving to Providence. Recently, I came here because I needed a document notarized. I called ahead just in case the notary only goes into the office on certain days and certain times. Thankfully, Adam is always there and I didn't need to make an appointment. I went to Chase later on the same day and got my document notarized. He was a pleasure to speak to and the process was very smooth.

i just love chase they have best customer service they treat you like your matter nit like anther…read morenumber

Great bank, very clean inside. Tiffany the branch manager is the best!! Highly recommend BCSB :-)read more

This is a fantastic place to do business. The people who work here are so far beyond helpful, I…read morecan't believe I am reviewing a bank! As a small business, I get their (free) check scanner and so I do not have to leave the desk to make that deposit. Savings accounts earn interest. (whoa! lol) One reason they call it FREEdom bank is free from those horrid bank charges. They just have different business model, and it is sooo consumer friendly. Check 'em out! And oh! ...dog biscuits at the drive-thru when you have to make those cash deposits!!

I've been with this bank since before it was Navigant, 23 years. I opened my very first checking…read moreaccount here. The staff is always so friendly and always will to take the extra step. They reimburse all atm fees when I need to use a random atm. I would highly recommend this bank you will not be disappointed. If for some reason there's a shady transaction that is occurring they call me immediately. I love this place!

From the owner: Navigant Credit Union possesses a rich history of providing financial services to individuals and…read morefamilies throughout Rhode Island.

Great banking institution. The whole family has had accounts here for years as well as car loans…read more When my kids got old enough to need checking accounts and student loans, this is where we went. Very nice staff. Nancy in the Douglas branch is the best.

From the owner: Webster First Federal Credit Union provides banking and lending services at our Douglas,…read moreMassachusetts location, conveniently located at 282 Main Street. Open a checking or savings account or apply for a loan today.

I recently opened a checking and savings account with Coastway and couldn't be happier. As a big…read morebanking customer with Bank of America I am always disappointed with the service. From mystery fees, to terrible automated customer service calls when I have an issue, I always hate using Bank of America beyond the ATM. I frequent the Cranston location as the staff here are always wonderful. Megan, the branch manager, is always pleasant and extremely helpful whenever I have special needs. I went in with my boyfriend to fill out an application for a secured credit card and she personally walked us through the process step by step. She even followed up with a couple of calls to give me status reports as she got notifications of approval. The tellers there are always sweet and smiling, chatting with me about different things. The tellers make a personal connection with me every time my boyfriend and I come in. They even give my dog treats in the drive-thru when she is with me on my errands. I highly recommend Coastway to anyone looking for a more personal banking experience. Here you always feel like a person and not another account number. I look forward to moving more of my primary banking services over to Coastway.

From the owner: Coastway Community Bank has been helping Rhode Islanders with their financial needs for over 90…read moreyears. With more than $650 million in assets and over 27,000 customers, Coastway is dedicated to outstanding customer service and the belief that strengthening the fabric of the communities we serve is of the utmost importance. Coastway's Rhode Island locations include Cranston, East Providence, Lincoln, Providence, Warwick and East Greenwich.