They offer Home Equity Loans on Co-ops (HELOC). I challenge you to find a bank that offers one…read more Just some advice, their interest rate is less if you open an account. They get my vote.

I have an account at Brookline Bank on Walnut Street in Newton Highlands…read more The staff is very knowledgeable, friendly, and take the time to make sure your questions are always addressed. On- line banking is an option that can be used if you are out of town or choose to bank from home. . Off-street parking is available behind the bank. I am feel fortunate that my bank provides a variety of services in a comfortable setting.

I have been a customer at this bank since March 1983. The staff have always been great to deal…read morewith. They have always been been attentive and kind to me over the years. W.Day

All I have to say is perfection. Cathy is attentive to your needs, and she has been so nice since…read moreday one. Cathy and her team responded promptly every time I had a question/concern, they are true professionals at what they do, and I couldn't ask for a better team. They made my dreams come true. Everything was meant to be. I highly recommend Colonial Federal Savings Bank!!!

I have been with East Cambridge savings sense 1970, have always been treated very well and helped…read moreme with buying most of my properties.Now have been using the Broadway branch in Arlington best associates ever and from the east Cambridge branch, Essie,and Natasha are always friendly and respectful and ready to help us.Ill always stay with them thanks Ladies Tony I

I have no idea what happened or how it happened, but things at this branch have completely turned…read morearound. The last several times I've stopped in, everyone had been lovely and helpful. And when I had a bothersome problem, they stopped everything and really went above and beyond the call to make sure I had everything I needed. Whatever you guys did, just keep doing it.

Great people walking at this bank they take their time and they don't rush you they are all kind…read moreand very caring!

Sorry I hate this bank. The online banking is SOOOO outdated and lame. And to this day I can hardly…read morefigure out their statements. I have almost never had a good experience going in either.

This locations building has been rebuilt and Citizens was also in the old building!…read moreThis nice structure houses Citizens Bank which is well designed and bright and modern! So well maintained and clean and the Staff are very friendly and accommodating! Was a nice experience and if back in this area again. I shall return!

Jack McMullen Some Thoughts on the way Citizens Bank Handled…read morea Recent Branch Incident in December 2022 I banked with Citizens (and its predecessor banks) in Burlington, Vermont and Cambridge, Massachusetts, the former for 27 years and the latter for over 40 years. For all of that time I had cordial relations at both locations and with the managers and tellers resident in the two branches I used in each city. Burlington branch is terrific. Central Square Cambridge has become another story. For most of my 40 years of patronage the branch served me well. I was a satisfied customer. Then late in 2022 the management and many of the tellers in that branch were changed over wholesale. They do not know their customer and apparently don't care to. They changed long standing practices which led to a heated dustup with one of the new tellers transferred from elsewhere (my fault for losing my temper with her and her fault for total inflexibility in insisting on rejecting a deposit containing a check deposited the old way for more than a decade). Ironically, after I left the branch I walked to the Portland Street branch nearby and deposited the rejected check (so resisted by that new teller) without incident. Then instead of asking for a meeting about the incident, the bank simply sent a pre-emptive letter closing my seven accounts, corporate and personal, blowing up my ability to operate and receive direct deposits (SSN check and other links). The letter said the decision was final, do not contact the bank. The letter gave 30 days grace but was sent to my Vermont office so only 10 days remained when I returned there from Cambridge. Needless to say when an action like this is taken the bank knows full well the disruptive effect it will have and doubtless intended that. It has taken hours upon hours to restore my ability to operate my business and personal accounts. Despite over four decades of fairly good experience with Citizens (and its predecessor banks) I cannot recommend a bank that acts in such a summarial manner and potential customers reading this report should not take the risk of banking there either. Sincerely, Jack McMullen

Best Local Bank. The Highlands Branch is My favorite! I've been going there for over 25 years…read more Always great tellers and Managers.Alyssa C the assistant manager goes above and beyond customer service expectations! Alyssa can multi Task and keep a smile on her face which is a breath of fresh air !

I had been a thirty-year or more customer at the Village Bank. Because the bank has VERY stringent…read moreprocedures on fraud, the bank told me to leave without any proof that I was transmitting funds to a scam. The bank also: gave me three weeks to leave, stopped two transfers to CapitalOne, allowed only treasurer's checks to leave the bank, and told me to take my SDB with me. IMHO, not exactly a neighborhood bank. I can add photos of the cancellations.

I love the customer sevice here and the professional staffs here. So i came here to deposit a…read moreclient closing check from his sale. It was quick and easy process because of the professional friendly staffs . It was such a great experience that I ended up opening account with them because I needed a new checking account. Overall very happy with their service and their products.

I've just come from this Chase branch in Dedham where I experienced extraordinary service beyond…read morewhat could ever be expected. I had been sent there for notary service, only to find that this branch is temporarily without a notary. I am a senior who doesn't drive and had used a private driver to get there. Seeing my dilemma, the manager, at the suggestion of an associate banker, Cheryl Farran, agreed to have her take me to another bank with notary service. She drove me there, helped me do my business, then took me to a Fed Ex box to mail the notarized letter before returning me to the Dedham branch. I will never forget their kindness. Sherla A.

I've worked with Rockland Trust for over 30 years, for both personal banking as well as for my…read morelocal business. I love supporting other local businesses, especially when they have great ethics like Rockland Trust. The tellers are always friendly, courteous & professional...and they know who their regular clients are by name. Online banking, bill pay & transferring funds to/from other RT accounts has been a breeze. Proud to be part of Rockland Trust family!

I have my business banking with the Cohasset branch. All of the people have been friendly and a…read morepleasure to deal with for years. The manager Cathy, and assistant manager Ann have always been helpful and responsive to my needs with information and tools I use to grow my business.