1. Earth Stone

0

Santa Monica, CA

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Services - Earth Stone

Countertop installation

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Photo of Shel G.
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15 years ago

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5 years ago

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13 years ago

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11 years ago

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12 years ago

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Doron A.

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16 years ago

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15 years ago

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8 years ago

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17 years ago

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10 years ago

Doron was honest, patient and great to work with. His team did a fantastic job! Would definitely use him again.

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17 years ago

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10 years ago

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10 years ago

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Review Highlights - Earth Stone

“I found Earth Stone on Yelp as he was local and Doron had the highest ratings of any tile contractor in the area.”

Mentioned in 11 reviews

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Our Place - Orange Matcha

Our Place

(45 reviews)

Venice

Really nice cookware and I love they come in a variety of colors. The five stars is for the super…read morefriendly service. Parking advice: come on the weekdays, it's almost impossible on the weekends.

Less than a year ago we bought an expensive pressure/slow cooker from Our Place. We just had an…read moreissue with the seal failing. We reached out the them and they have put us through a ridiculous nightmare over a seal that should be a $10. item or less! They don't offer any replacements on their site so you have to email them. They first wanted us to return the entire pot which we said we would not do. It was excessive and unnecessary. We requested a replacement seal, which was all that was needed. They would not send it even though the pot is under warranty! They didn't even offer to sell us one! After 6 back and forth emails we made the decision to not deal with them anymore, and to purchase a whole new pot from a company that had great products AND customer service. As we finally told them: "You have made this ridiculously difficult. You alienate customers over a simple part! Your Dream Cooker was a significant expense for us, and now with a job layoff it's even more so. You wanted a return of an entire unit over one silicone seal. That is completely unnecessary and unreasonable, and we will not do that and certainly not at expense to us. Since you refuse to provide a replacement seal at your cost we will not do business with you anymore, or leave positive reviews". In researching more online we discovered many people who are also very unhappy with their customer service, saying they lose customers over piddly issues that could and should be easily resolved. In the past we have purchased many items from Shark/Ninja and every one so far has been wonderful. We have been advised that their comparable pressure/slow cook pots are the best as well. Most importantly, when there have been issues on other products their customer service has been incredible. They have NEVER given us a hassle or charged us for anything, even on an item that was out of warranty. They have been quickly responsive and extremely helpful always. We decided to go ahead and buy a new pot from Ninja, which we have just done. We cannot recommend Our Place to anyone. UPDATE: 10/17~ We have changed our review to ONE STAR because we received NO response from them or any attempt to supply us with a simple silicone replacement seal.

Earth Stone - countertopinstall - Updated October 2026

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