Call me old fashion but I still prefer cabs to Uber! I've been using them for years, and I will…read morecontinue to do so!! I just hope they are able to stay in business for many more years to come!!!

On Sunday night, I reserved a cab for a Monday morning pick-up. I specified the desired location…read moreof my trip, and I noted that I would be paying with a credit card. However, the next morning: 1) The driver did not know where I wanted to go, despite my having entered that information on the Yellow Cab website the night before. 2) The driver was not prepared for me to pay with a credit card, and in fact could only accept cash. Unfortunately, that meant that the driver received only $1.50 tip (which is fitting, really, when you think about it. Poor drivers shouldn't be rewarded with a big tip.) I will not use Yellow Cab taxi service again. Life is too short to put up with such incompetence.

TERRIBLE!!! Do not use this company. They left us stranded due to "traffic" but Springfield Cab…read morewas there in 5 minutes.

Really great local company! Called for a 4:30am airport pickup. Driver was punctual and friendly…read moreand very careful driving on the icy roads. He texted the night before to confirm and accepts PayPal. Will call again.

The driver is always curtious and professional when driving me to the airport. GoGreen Cab has…read moreexcellent cab service. Won't go with any other taxi service. Keep up the great customer service.

Driver on time and regular communication kept going at all phases of the reservation and before the…read moretrip.

I had surgery so I can't drive to my job. Booked last night for 7:30 so I would be at work on time…read more 7:30 . No cab. 7:45 I get a call from the driver. Maybe another 15 minutes. It's a bummer you want to support local businesses, but they fail to deliver. I can see why people chose Uber. Jessica. I booked 7:30 am on your site. You can look it up. Jessica. As you requested I emailed you. Still no response.

My car was in the shop a couple of weeks ago, and I had to get from Fairfax to work in Old Town…read more Uber cancelled on me after having me wait for a half-hour. Uber has cancelled on me many times--absolutely worthless. Red Top was there in about half an hour and got me to work on time. They also let me schedule a return ride while I was on the phone with them. The return ride showed up on time. No complaints.

As always, DCAcar is our go-to transportation partner due to their exceptional customer service and…read morereliability. We experienced issues with our corporate credit card during several recent bookings, and the DCAcar team was incredibly gracious in honoring the rides to ensure our executives arrived where they needed to be without disruption. As of this morning, the credit card issue has been resolved, and we're especially grateful to partner with such an outstanding family-owned transportation company that consistently provides top-notch service and truly cares for its customers.

DCAcar is fantastic. Making the arrangements is super-simple, and the people that help with…read morescheduling are friendly, clear, and very responsive. The drivers are exceptionally professional and helpful, and the cars are comfortable and luxurious. Best of all is the personalization -- they monitor your flight, they contact you when you're on the ground, and they figure out the best place to meet you at the airport. The whole thing is simple and seamless -- exactly what you want when you travel.

The first time we used them, they were great--on time and very courteous. The second time, not so…read moremuch. We booked in advance for a 4:30 pickup. 4:40: no one and no call. I call them and get told cabs are about 15 minutes away. "Is one of them coming?" I got a great non-answer. "Is anyone coming?" "We can't tell you an eta." "Am I going to be stranded?" "We will be sending someone. Cabs are 15 minutes away." Then a few minutes later, they call and leave a message. "It's going to be an hour." An hour comes and goes. I call again. "We're still overbooked. It's going to be at least another hour." They couldn't tell me that in the first place? I had to call them. Never again. So, if you don't mind rolling the dice, then use them. If you like to know your ride will come at the time you booked, you may want to look elsewhere.

My husband, Walter and I had to go to a medical procedure in Fairfax. Leo, picked my husband and I…read moreon time and took us home. Excellent and kind service both ways.

I took a trip to Washington D.C with the family last week and we used this service. I greatly…read moreappreciate everything you guys did And showing me some extra places that we didn't know about, great drivers and very responsible. They are there when you need them at anytime, Thank You very much

We arrived early morning from Union Station , the driver was very professional and extremely…read moreaccommodating. I would recommend them again.

We use wheelchair accessible vehicle service from VA to DC. Service was prompt, courteous and…read moredriver was extremely helpful.

HORRIBLE service! Friend had called and booked a wheel chaired ride for last night to get back to…read moreher hotel. Waited for cab and nothing. Friend called and was told that there were not any handicapped cabs available even though she had booked one earlier! Whoever was on the phone wouldn't help with customer service, etc...Luckily another friend had a mini-van that she was able to get her back to her hotel. Shame on you Fairfax Yellow Cab! I will never use you and will tell my clients not to either!

The Ubers I've rode with here in Washington DC have been very nice people and ho are quick to out…read moredestination.

Uber abandoned me at the airport and the app broke down. I scheduled a ride from the airport to my…read moreapartment A DAY BEFORE. I got off the plane to find my Uber driver 40 minutes away. I called him and he had no explanation except "Call Uber". BEYOND UNACCEPTABLE. I was unable to cancel the ride for another because your app thought my ride was "in progres" AND it wouldn't let me log in to make a phone call through the app or get help. Over and over again for an hour I tried to get help from Uber and couldn't reach a SINGLE PERSON. When I finally did--all they could do was charge me $30 for the trip you forced me to cancel THAT SHOULD HAVE BEEN THERE WHEN I ARRIVED and then charge me $78 for a new ride--$30 MORE THAN THE RIDE I HAD SCHEDULED. I've now paid $100 to wait an hour to get home when I should've paid $40 to not have to wait at all. They stole money from me, failed to help me when they left me stranded at the airport, finally *did* connect me with an agent only to charge me more than double for all the difficulty, and then made it impossibly difficult to even ASK for a refund--because there's no phone service for customer support. Just their circular AI and a series of multiple choice options THAT DO NOT COVER ALL POSSIBLE PROBLEMS. They're obviously trying very hard to take ZERO responsibility for your failures. So please know that I will NEVER use UBER again. I'm so done with them that I'm copy-pasting this review anywhere else that I can and giving them as many 1-star ratings as humanly possible.