After contacting several contractors in the Woodlands area, we selected Primo Outdoor Living to…read morebuild a new construction covered patio. Primo was quick to respond to our initial request and provided a detailed and professional construction plan along with a 3-dimensional model of what the finished project would look like. Kevin and his team were able to quickly answer any questions that we had and provided a quotation within 2 days. Primo handled all the inspections and permits required for the Woodlands Association approval. Primo built a new 500 sqft gabled patio with a 7' wide wood burning (gas light assist) fireplace along with sitting benches on each side. The fireplace, benches and supporting posts are finished in natural stone veneer with a "dry stack" installation. The floor was constructed with Belgard Origins pavers in a Crab Orchard color. The ceiling was finished with a cedar tongue and groove finish along with a pony wall and cedar collar ties. To finish the project, Primo also installed new cedar fencing in the back yard. We are 100% completely satisfied with the workmanship and responsiveness of Primo Outdoor Living. They finished the project on time and were completely transparent with all aspects of the construction. In our opinion, Primo has an outstanding team that completed the project as agreed on. Kevin (owner) was at our site every morning to answer our questions and oversee the construction progress. The Primo construction crew were dependable and arrived early every morning. They did not require any micromanagement whatsoever. David, Juan, Jaime, Chealbi and the rest of the Primo staff are outstanding, easy to work with and can be counted on to do the right thing. We will definitely be using Primo on future outdoor projects.

We interviewed four contractors for our backyard project before meeting Kevin from Primo Outdoor…read moreLiving. His professionalism, expertise, and strong understanding of the scope of work quickly gave us the confidence we needed to move forward. The Primo team produced a 3D depiction of the final product along with detailed costs and a design presentation for our neighborhood HOA. As the project was underway, we were kept informed of progress routinely and often, mostly through face-to-face visits to our home as the work was being performed. The results are truly beautiful and have exceeded our expectations. The entire experience has been a pleasure!

Your inspection was in 2011; not in 2018. your inspection WAS on a canned document; I have it to…read moreprove it. Your reply is six years after my poor review. Perhaps you've improved things? You offered to perhaps make me whole, then I suggest you refund my $1500? Yes I didn't think you would. Your lack of inspection cost me over $10,000 in repairs! I stand by my consumer review. Lipstick on a pig, is still a pig.

Jeff was great! We needed a multi level 70's home inspected. It had previous foundation repair…read more Jeff went over and above including additional follow up questions after the lengthy inspection. His findings were critical in our decision making concerning going forward with our new home purchase.

Elite Roofers staff are all very professional and kind, this includes all of the administrative…read morestaff who helped us deal with the insurance as well as the workers who installed the new roof. Their customer service is truly outstanding and we would highly recommend Elite Roofers to anybody who needs a new roof. First class company!

Amazing customer service. From quote to completion I could not have asked for more. Everything was…read moredone as it was described and on schedule. Very satisfied and would definitely use them again in the future.

I'm really not sure why this company has bad reviews. They were super professional, quick,…read morerespectful, and did a great job for a great price. We never had one issue with our new roof and if we need to replace the roof at our new home, we would use them again. Justin was incredibly communicative and accommodating. He checked in before the crew started working and gave me his cell if I had any issues. I felt terrible bothering him, but we had these rose bushes in the front yard and there were a few shingles that had fallen on just one of the the multiple bushes. I just mentioned it to him and it was immediately gone (it wasn't a big deal and they were being as tidy as possible, but the bush was full bloom and I love roses so I wanted to keep as many flowers as possible!)! He didn't seem bothered or agitated and someone on the crew even apologized to me. I had two smaller kiddos I was concerned about them getting hurt after the replacement, but the crew did a great job keeping the mess as organized as possible and they even did a second check, we had no issues at all after the roof was finished being replaced. I thought Justin, his crew, and everyone I encountered with Fair Claims did a great job. Also, my realtor, whose husband owned an appraisal company, referred me to them. Her and her husband both are very particular and she said they did her personal home, as well as many of her clients' homes and they had never had any issues either. I have nothing but good things to say about Fair Claims!

FairClaims Roofing / FCR Services recently made a settlement offer based on an amount I proposed in…read more2025. At the time I made that proposal, I had not yet consulted with an attorney and was not fully aware of my legal rights. My offer was made in good faith in an effort to resolve this dispute. FairClaims did not accept or respond to that proposal at the time, the company ghosted me for over a year. The amount I offered would not even cover the cost of correcting the installation deficiencies & hiring qualified contractors to complete the outstanding work that FairClaims was paid to perform. FairClaims requested mediation, and I responded with a good-faith settlement proposal in the hope of resolving this matter. If Fairclaims Roofing / FCR Services is a honest company, they would want to do right thing, They would agree to a fair and reasonable settlement: 1) refund for work they failed to do and incorrect installation 2) cover all repairs and all outstanding work, however, based on the unreasonable settlement offer I recently received, I do not believe that their request for mediation was made in good faith to resolve this dispute, If this matter proceeds to litigation, when I am successful, I intend to seek all damages and remedies available under applicable law, including attorney's fees, costs, and any other relief authorized by law including RCAT and DTPA claims.

Wyatt was a courteous and knowledgeable salesman. Installers were great.Price was far cheaper than…read moreany competitors .100% recommend .an easy five star review.

Great selection and very helpful staff! They go above and beyond to make sure the customer is happy…read morewith their selections.

Have asked NTL out to my home at least twice to help with some nagging issues. The NTL Team…read morearrived on time and performed the work. I'll definitely use them again in the future.

They are the only landscaping company I have found in the last 20 years that consistently does very…read moregood work and provides first class plantings around my house. DWW

Tony and his team did a great job repairing my wrought iron fence for my backyard fence facing the…read moregolf course. He came over the weekend and provided a reasonable quote, and I hired him to complete the job on time. His workmanship is good. I will happily hire them again for future jobs at our house and gladly recommend them to friends and neighbors.

Came out for an estimate and he was rude from the get go. Must of had a bad week. Not surprised…read morewith that attitude. Will not ever hire someone like that and I recommended you don't waste your time.

So I knew Roof 1 and Scott Westra because 5 or 6 years ago, I contacted him. We went to High…read moreSchool together in the late 1980's and we hadn't seen each other since. My mother was having issues with a roofer on her home in Houston, and Scott worked with her and got everything taken care of, well done. His team was professional and she was super happy and still is now. For my home in the Austin area, Scott has come out and checked my roof after Hail here in Cedar Park. Both times he said the roof was good. This past time June 2023 it was not. Scott worked with us, helped us through the process. This week, he had his crew out, and he was on the roof and around the perimeter himself. It's a pretty good sized project, but we got high quality, and very good work done. The roof looks excellent, and they did a very, very good job getting the perimeter looking better than when they came, and checking on my neighbors to make sure nothing fell over a fence. Scott grew up in Houston, and did mine and some of my friends roofs in Austin area and San Antonio. A real Texas Roofing company that provides quality work and follow up.

Hiring roof 1 construction to replace our old roof was the best experience we could hope for! We…read morewere so impressed with Scott and his crew. The work the crew did was amazing and our new roof is beautiful. We appreciate how professional and easy Scott was to work with, he really listened to what we wanted and needed and made it happen. No pushy sales tactics, all around great experience. We are definitely recommending Scott and his crew at roof 1 construction to anyone looking to replace their roof.