I went in to get fitted for contact lenses. They didnt have my prescription in stock and I got a…read morelecture about having cataract surgery despite telling the doctor I do not want such surgery. I was ignored.

Very friendly staff and the Optometrist did exactly what was needed without adding unnecessary cost.read more

I have been going to Grove Avenue Eye Care (both locations) for 10 years and remain just as…read moreconfident in my choice today as when I first walked through their doors in search of an eye care specialist! Drs. Neidigh, McMillan, and Levy, all of whom I have seen, are professional, knowledgeable, and of equal importance to me, personable. The technicians and office staff are also very welcoming, friendly, and client-focused...a great combined team and a great all-around eye care practice!! **I drive three (3) hours (each way) to remain a patient of Grove Avenue Eye Care and recommend them wholeheartedly !**

I was very pleased with my visit today to Grove Eye Care. Everyone from the front desk staff, to…read morethe woman who did my eye tests, to Dr. Deese, was very friendly. I was really interested to see the photos of my eyes, which Dr. Dense explained to me. He assured me that he had no concerns with my eyes and confirmed that he was aligned with my prescription and treatment plan. There was an upcharge for a couple of tests, so my copay was a bit more than I was expecting, but I'm very happy with the thoroughness of my visit, and would recommend Dr. Deese to anyone looking for an eye doctor.

I would not recommend this practice to anyone, especially those from minority backgrounds. The…read morecustomer service was absolutely terrible from the moment I walked in. The front desk staff were rude, dismissive, and showed zero compassion toward patients. What made it worse was the blatant racism. Staff members were visibly unwelcoming toward Asian and Muslim patients, and I personally witnessed them mocking ethnic names -- laughing among themselves in a way that was humiliating and completely unprofessional. This is a medical office, not a place where patients should have to tolerate discrimination. On top of that, their appointment policy is absurd. If you are even five minutes late -- despite traffic, parking, or any other reasonable circumstance -- they will cancel your appointment on the spot and move on without any grace or understanding. No call, no warning, no flexibility whatsoever. This place is not a welcoming environment. The behavior of the staff is harassing, disrespectful, and frankly unacceptable for any business -- let alone a healthcare provider. I urge anyone from a diverse background to look elsewhere for eye care where you will actually be treated with dignity.

Very impressed with this small, local business. Staff out front are efficient, helpful, and…read morefriendly. Dr. Patel was approachable, engaged, and spent time explaining the results of the eye exam. She didn't make me feel as if I were imposing on her time. Overall, high marks for this business.

I've been going here for many years and they've always been fantastic! They are all a friendly,…read morehelpful group and they're always caring and considerate. Currently, I see Dr. Matsko and she's phenomenal. I appreciate her honest, transparent approach. She's given me some great advice and suggestions for my vision and eye care. Parking isn't a problem and they are usually pretty quick about picking you up from the waiting room. They also provide some glasses maintenance like tightening your frames.

Everyone here is amazing! Every doctor takes the time to explain things and is so professional. The…read morestaff are always so helpful the front desk always greets you with a smile. I Highly recommend.

Dr. Fripps is great! I found her practice last year in searching reviews of course, and even better…read morethat it was close by and convenient. It's always very easy to schedule appointments and you can literally take a visit on a lunch break, as she is efficient and honors appointment times. So much respect for doctors and practices that try their best to stay on time and respect your time as well. All of the staff are friendly, they do a great job explaining what to expect, and it's no frills billing that you pay during your appointment time. Aside from my routine eye exams, Dr. Fripps has excellent chair side manner and holds space for you to address any questions or concerns you may have with your eyes. Then not only does she make recommendations, but also tries to give 2-3 recommendations in varying price points and locations (online vs retail) for whatever budget you may be hoping to stay within. This is one of those places you almost wish you visit more than once a year or so, but it's a welcoming practice and she remembers little details about you even though visits are infrequent. Highly recommend!

I'm a previous patient/customer and had an annual eye exam performed here. All went smoothly and…read morethe doctor was good. So much so that I decided to return again. On the flip side, I'm not sure why businesses have an email form when there doesn't appear to be a willingness to respond to submitted emails. I submitted a question by email and have allowed two business days to go by. No response. It's not always easy for me to call during normal business hours, so I had thought the email using their own form online would be a good solution.

Dr. Bergvall is still amazing, and the staff is great. Can now make appointments online! I've been…read morecoming here over 6 years. Convenient location as well.

Capital Eye Care is conveniently located in my neighborhood a short walk away, making it the…read moreperfect option for my eye care needs. I've been seeing Dr. Jennifer Bergvall for the past few years, and she is personable and knowledgeable. They take insurance, but you can also spend extra for the fancier/more in-depth exam option. I do that every couple of years just to be safe. They are generally friendly, easy to book with, and efficient during appointment times. I'd recommend them.

When you move to a new city, you have the joy of finding everything new. When you are vision…read morechallenged...that means a new eye doctor. This place was recommended by a co-worker and was everything she said it was. Very efficient, professional, thorough and competent. I had Dr Stoller who was great to work with. I would highly recommend this place. You get in and out quickly and they have great customer service.

Dr Dalton and staff were professional and attentive. Upon arriving I was greeted by friendly front…read moredesk employees. The wait was less than 5 minutes. The examine from start to finish was detailed and thorough. Examine equipment was up to date and clean. As a matter of fact I saw it cleaned before and after use. The optical center is staffed with knowledgeable and talented professionals. The manager evaluated my prescription and insurance and made some wonderful eyeglass suggestions. She has many styles and top rated manufacturers to choose from. I did not feel rushed, but felt comfortable trying on many different styles and colors.

I am kicking myself for not becoming a patient here sooner! I have had the opportunity to visit…read moremany optometrist offices in many states and outside of Wilmer Eye Institute at Johns Hopkins this office is EXCELLENT! Great customer service! Excellent selection of glasses --though I did not select my glasses yet this visit, I will during my upcoming visit so I cannot vomment on prices. I didn't wait for my appointment as is customary for eye doctors in my experience. They even have coffee in the front and I was offered (and I accepted) a nice, cold bottle of water --which was excellent amd refreshing considering it is hot as the devil's attic outside right now. The office was clean. The nice, ladies at the front/incoming desk were genuine, friendly & professional. I appreciated the "welcome" for being a new patient. I am very pleased and will happily refer those seeking a great, reputable eye doctor to this office. Dr Gordon is awesome!!!

Once of the worst experiences I have ever had with a medical practice of any kind. I was accused…read moreof insurance fraud because of a mistake the practice made. I was assured that I would receive a credit for an over charge and incorrect order for my prescription glasses. I am pretty sure they never went back to the insurance company to refund them the money. All of the people working there with the exception of one are just not nice people. They don't want to be helpful or take responsibility. I had asked that Dr Roffis reach out to me and explain what happened and to apologize for what happened. (There are too many things to even list here.) I am still waiting for that call. If I can prevent one person having to go through the horrible experiences that I have gone through, this will be worth it. Find another practice!