Worst customer service. Website indicated they opened at 8 am. showed up to closed sign, waited…read morethen tried the door and they were open! When I commented the closed sign was showing the employee seemed unconcerned. Brought in my piece of glass I needed replicated and was told I would need to provide dimensions. Apparently they do not own tape measures. There are many good companies like Bud Barton's in Marysville which is where I have shopped before and am going now. Please do not waste your time with this company.

They finally refunded me the seven hundred dollars for the screen door they built and installed…read morethat never would stay on the tracks. It took nine months to get our money back, so we're all good now.

Responsive. Great work. Friendly. Reasonable pricing. Reliable. Quick to get out here and get the…read morejob done.

They did an excellent job replacing several of my windows, thanks Shane and Gavin! Super nice guys…read moretoo, will definitely have them back.

We just had virtually all of our window panes replaced by Associated Glass and we could not be more…read morepleased. They are the best! We also had them re-wire just about every one of our screens. Top notch, the bee's knees, kudos, etc. We also had a master bath mirror replaced. I guess I'm raving about this company but they really are fantastic. I recommend them highly, without reservation!

We got a rock chip on I5 on our A Class Motorhome. We contacted our insurance…read more Company and the only place within the area that would repair a rock chip on an A class motorhome was Associated Glass in Lynnwood. They made an appointment within a week. And the repair was completed timely. Now for the bad. They are not set up for motorhomes or any big vehicles. Although we could pull into the driveway on the side of their business the only choice we had when leaving was to back out onto busy HWY 99 or going forward down a badly maintained gravel alley to a street to the west. We chose to drive down the gravel alley. What a disaster that was. Huge potholes (more like the size of sinkholes) tree limbs (which we got out and broke so they wouldn't damage our rig). It took very skilled driving maneuvers to get through without damage. If Associated glass really wants to repair windshields in motorhomes or larger vehicles they should do the following. 1. Have employees that will somehow team to safely back customers out into HWY 99. 2. Work with or ask the city and other businesses to repair/ lay new gravel on the alley access. 3. Have an offsite meeting place like a parking lot where they can repair windshield rock chips. 4. Have a mobile tech go to a customers home.

Glassma is always super efficient in helping me out whenever I encountered some difficulty…read moresituation! They are super fast but never compromised on the quality! I have a daycare center, first time I knew them cuz I need to change a glass door, I contacted Raze the owner and he acted very quickly, showed up at the jobsite measured the dimension of the door and ordered the door immediately. Second time I contacted Glassma due to a glass damage, as usual Raze stayed on top of it and arranged his staff immediately to helped us out. Third time I need to replace some cipher locks, Raze ordered the products for me the very next day and had his technician over to install it. Fourth time I need to change a glass to tampered glass, and ordered it for me and had it installed within three days! So helpful and so fast and so good quality! I would highly recommend Raze and his team for any emergency situation! Trust me they will take care of you, efficiently and great quality!

We got a large mirror hung above our fireplace. We got quotes from other businesses and Glassma's…read morewas the best. Installation was super quick, and staff was friendly. We've had the mirror for close to a year, and it's seriously the first thing that people notice and compliment us on whenever they walk into our home. "Oh wow, that mirror really opens up the place!"

Looking for a Christmas miracle? Well, FDC Glass just became my holiday hero! Picture this:…read moreshattered glass panes on my front door, a dozen contractors telling me "just replace the whole door" (aka "give us more money"), and me slowly losing hope faster than a snowman in July. Enter FDC Glass, cape flapping in the wind (okay, maybe not literally, but you get the vibe). Not only was their quote actually reasonable, but they didn't hit me with the classic contractor combo of upsells and surprise charges. They even sealed up my entrance while working on the door - no extra fee, no fuss, just good old-fashioned service. The result? My door looks fantastic, my wallet isn't crying, and I'm singing their praises louder than carolers in December. I've already told my HOA about them, and you bet I'll be calling them for my other properties. TL;DR: FDC Glass = Christmas miracle workers who actually fix what's broken instead of trying to sell you a whole new house. 10/10 would recommend!

Update: Since…read moreposting this review the company has continued to threaten me by emailing me directly. I understand the company disagrees with my review, but I was disappointed by the tone of their response and the implied pressure to remove it. Being told they would publicly respond and report the review to Yelp and Google if I didn't remove it felt unnecessarily aggressive and intimidating. Also in response to their comments below Thank you for confirming the exact root of the problem: you looked at a three-pane window, saw that only the middle section was currently foggy, and assumed I only wanted that single section replaced. As a professional window company, it was your responsibility to clearly state: "We see only the middle pane is failing, so this quote is strictly for one pane of glass, not the entire window unit you asked for." You didn't do that. You just wrote "1 glass replacement" on a quote for a "window replacement" request and expected a regular homeowner to know the technical difference. The fact remains: I asked for a window replacement. I provided a photo of the entire window. Other companies looked at the exact same information and managed to quote the entire three-pane unit for a price comparable to what you charged me for just the middle section. You can keep calling a customer's genuine financial frustration "deceptive" to protect your online rating, but your own responses show a complete lack of accountability. You made an assumption, failed to communicate it clearly upfront, and I had to pay the premium for it. Prospective clients can read this back-and-forth and decide for themselves if they want to risk dealing with a company that hides behind ambiguous quote terminology instead of practicing transparent communication. I am done repeating myself. ----------------------------------------------------------------------------------------------------- I recently had a foggy/failing window repaired that consisted of 3 separate sections. Unfortunately, due to some miscommunication during the quoting process, only the middle section was replaced. That was really frustrating because it made the overall cost much higher compared to other companies I had received quotes from. To their credit, they did offer to replace the remaining sections at a discount after I brought up the issue. However, even with the discount, the final price still ends up being significantly more expensive than competitors. Had everything been communicated more clearly upfront, I likely would have chosen a different company. The biggest issue for me was the lack of clarity during the quoting process. It felt misleading to realize afterward that the quote only covered one section instead of the full window I thought we had discussed. That said, I do want to give credit to the installation crew because they were excellent. They were respectful, worked quickly, kept everything clean, and did quality work. My frustration is mainly with the communication and quoting side of the experience, not the installers themselves.

I still can't believe what a wonderful job they did removing my over 6 ft wall mirror. The phone…read moreprice quote was what I paid. They did such a good job I'm going to have them remove my even bigger wall mirror. These mirrors were glued on over 20 years ago. Thank you.

I need to pay respect to a mom and pop glass company I just used. This is the review I left on…read moretheir website. I wish I could do it for more small businesses: I got SO lucky when I called Bill's Glass! I had been calling around because I needed a single pane of glass on a single hung window (30'x24") on a 99 year old house in Lynnwood and everybody tried to pitch me on replacing all the windows with new insulated money saving systems. They had no interest in a single window repair. I called Bill's and spoke with Cyndi (sp?) and she was pleasant and very helpful and offered to call one of the trucks to see if they were still in my area. Now don't expect the same kind of luck, but she called me back in 5 min, Dean and his assistant got here in less than 30 min, and talked me through the steps, got me a quote, and it was replaced in less than an hour! Now I am old and I usually feel I paid too much for things and services, but the quality of work and service was worth every cent. And less than 2 hrs from call to finish made my day!

I just had a window replaced by Associated Glass. It was a very quick process. The installation…read moreteam (Joey and Danny) were on time and friendly. The room was left in great shape and the glass looks amazing. I highly recommend this company and the team that did the install.

Fast and friendly folks. I've used them a few times doing handy man services. Local businessread more

Everyone we worked with at Statton Glass was super great - from John, the owner who came by to give…read moreus the initial estimate, to Chris who managed the billing/scheduling and Vince + his colleague who came by to do the actual installation. They were quick, efficient and did really quality work - they even helped vacuum any leftover debris from the old window removal! We will definitely be calling them again the next time we need to have our Milgard windows replaced! Support this family-owned business and you won't be disappointed :)

When I needed a large window replaced a couple years ago I went with Statton. Their service was…read moreefficient, attentive, and friendly and I genuinely appreciated it. And so, when I needed a very large window replaced as a condition of selling my home last month, I went back to Statton without hesitation. They came to the rescue *again* and were incredibly friendly throughout the entire process *again*. Thanks to Statton Glass, window replacement doesn't have to be a pane! Okay, sorry, I'll leave the glass jokes to the experts.

Just had a big window replaced after shattering it last week. These guys are great, from the…read moreinitial estimate to final cleanup, everything went very smoothly, and they were quick. Their bid was lower than most of the other bids I had, I would definitely use them again.

Young guy came out to take measurements. Seemed like he knew what he was talking about. Said an…read moreestimate would be out in 3 days. After 7, I texted back to their main number. No response. Another couple of days, texted and said no worries if they'd like to pass on the job. They responded that they'd get the quote out. And then nothing since. Assuming didn't want to tackle the work, which is fine. Posting this in case folks with tougher jobs don't want to spend time and then wait for no reason. Extra star as the person that came out seemed somewhat knowledgeable. Minus a couple since they didn't follow through, one way or another.