Ok I'm not one to complain and I'm not the kinda guy that writes bad reviews about companies that haven't come through with the service they promised, but this experience has been an absolute nightmare! I brought my custom 4x4 in to this shop after reading all these amazing reviews, confidant I had chosen the rite shop to take care of my baby. And not just my pride and joy, but my only means to get my kids every weekend from Prescott. Man was I ever wrong! First the body work was great, but they didn't even trim off the paint lines, leaving unfinished trim pealing off my bumper. Then after almost two months I'm told they can't fix the suspension because they can't find parts, huh there are serial numbers on the parts guys. So their promise that they were more than just body and could fix anything was false. I was told that they are body pros, not suspension. (Then why'd you promise you could?) when I finally picked my truck up, 2 blocks down the road my truck overheated and there was ZERO oil in my truck! My dash was throwing code for tps sensors (they rotated my tires and didn't bother to check the sensors or clear the code. Also codes for the airbags and suspension were showing up. I took it back to the shop for another week, and when I picked it back up I had a nail in my tire (something they would have noticed if they did infact rotate the tires again and check the tps sensors, so that was an obvious lie) and to top it all off the mechanics must have wanted tunes while they work because my stereo was tuned into a rap station, I only use my blue tooth, and two of my aftermarket speakers were Blown!!! Oh and I don't want to forget, all these reviews from everyone saying how their vehicle came back detailed and better than ever, ya mine came back filthy, with some kind of white chalk all over the floor of my truck and engine grease from their boots all over the floor mats!! I was patient and never lost my cool until now! My vehicle is still losing oil faster than I can put it in and now I'm gonna have to go through the headache of finding a better shop that will keep their promises and possibly an attorney because you know damn well they aren't going to accept responsibility for this and fix anything. Please take this as a warning, not just some rant from an unhappy customer; if you love your ride as much as I love mine, NEVER TAKE IT TO THIS SHOP! They will just jack you around and smile to your face, and then treat you like your some unpleasant customer just trying to get one over on them. I bet they take this down, but maybe I can save just a couple people from going through the same nightmare I did. read more

I live in St. John's Arizona 4 1/2 hours northeast of the valley and a friend recommended Dynasty Collision after I hit a jack rabbit in my 2015 mustang and I was hit by gun fire from a reckless hunter. Went in talked with one of the owners then to Zac, right from the start they made me feel at ease with them. Already having things set up through my insurance for drop off the same day I first went there since my friend gave me such a high recommendation knowing how well I take care of my Mustang, the owner took me to enterprise for my rental car and even a fast stop at my bank, normally shop owners don't run customers around like that. Ran into a few problems with the insurance company but my contact Zac took care of all issues needing very little help from myself. Zac kept me in the loop every step if the way talking to me a couple times a week. I highly recommend Dynasty Collision and Zac they do excellent work and in my experience they went above and beyond. Would be happy to answer anyone's questions about Dynasty and show before and after photos of my car. Jim Wells St. Johns, AZ read more

So we had the pleasure of meeting Troy who was very nice and SSOOOO helpful from beginning to end. My son go into an accident and I found this place on google. What stood out is the ad that they pay your deductible up to $1000. So I called and asked about that. Spoke with Troy, he said yes we do and he also sent out a tow truck to us to pick up the car. While the car was there they found more damage(which I thought might be the case ) and our ins. ended up totaling the car...but the amount was leaving us with a balance to pay. I called Troy and let him know they totaled it and he told me to negotiate the settlement out(of course we had to prove the car was worth more than that) and we ended up getting an extra $1500! I did not know you could negotiate this! So not only did we get great service, we learned something new and saved $$$ in the process. They really took care of us and I felt like they had our best interest in mind. Thank you guys so much! I will definitely be using them again and referring them to everyone. read more

Dynasty Collision There is no other other 5 star auto repair shop that has ever done such a great job ... Management,Thomas and the crew are nothing but true professionals... when you need auto work done to your car this is the place... Not only are they true professionals but will go the extra mile to see that your car is completed the right way... I had my car looked at several times by auto shops that would not do the job or I felt they were not trust worthy .... as soon as I stepped in auto collision I knew they were the ones, just taking the time to make sure that I'm satisfied and all my needs are meet and I leave happy knowing I'm going to get the best job.... they even sent me pictures of my car showing me the steps, who does that ?????let it be known this is the shop of the valley, anyone who needs there car worked on take it to dynasty collision you'll thank me after words knowing you've found the best .... they should receive another star on professionalism and courteous.... read more

The Dynasty team is on point! From my very first call Peter extremely helpful. He walked me through the whole process including what to expect from my insurance company while quoting and scheduling my body repair. Then he also secured my rental car at a huge discount so it was a 100% one stop shop for the work. Denise kept me in the loop through out the process post drop off and was detailed, friendly, and thorough. You can tell that the Dynasty team was very experienced when booking the revisions to the piddling amount that pocket estimate provided by my insurance in order to get the repair done right! I really appreciated the help in getting the repair estimates adjusted and my car back to looking great. The body work itself is immaculate, the paint match is exact even with the metallic finish. This was the easiest and most stress free work I have ever had done on my car, cudos! read more

Here is a shout out to this amazing company. I have been using Dynasty Collision for a few years. The men are so helpful and listen to my concerns. Ryan and Zack have been great to work with and they know how to get things done. I am confident and feel good working with them and this company. Peter is the owner and I have met him and had conversations with him. They are honest, trustworthy and always do an amazing job repairing and replacing damages to my Murano. I highly recommend this company. You won't be disappointed. I was rear ended on the freeway. I was hoping and hopefull that the damages could be fixed. I am happy how things came together. It was washed and cleaned and the tires shine. Here are before and after pictures. Thank you to this team of men. 10 stars out of 5. This is why I always am confident in the quality and service they provide. read more

I cannot say enough about how amazing they have been! My car got vandalized and was covered and spray paint, and my insurance has been difficult to say the least. They've been so patient and understanding helping me while dealing with the insurance company. They help me with the rental car and did an amazing job making my car look like new! Jeff and Peter have gone above and beyond working with me while They've been going back-and-forth dealing with my insurance for almost 5 weeks now. They got my car back to me and are still haggling with the insurance trying to collect the remaining payment for repairs. I highly recommend this shop! read more

Upon receiving my final bill, I noticed significant discrepancies between what was initially discussed and the final total. Costs were inflated well beyond fair market rates, and unnecessary charges were added without clear prior approval. The lack of transparency regarding labor and parts pricing is unacceptable. When running an auto repair business, customer trust is paramount. Artificially inflating bills and failing to deliver timely service destroys that trust. I will not be returning to this business, nor can I in good conscience recommend them to anyone else read more

I had a fantastic experience with Dynasty Collision! I chose to go with this company because they were able to waive most of my deductible which helped me tremendously! They coordinated the towing pickup for me, gave me info about how to file a claim with Geico and even saved me time by meeting with the insurance adjuster for me. Very friendly and helpful staff but best of all the work and paint on my car was absolutely flawless! Couldn't be happier! read more

Amazing service, not only an amazing job done with fixing up my 4 Runner but they really took care of me and made sure I was beyond satisfied. This is the second time I've taken my vehicle here after an accident and they never disappoint. They deal with the insurance company, set up rental reservations, getting me to and from rental car. Huge thank you to Peter and Tyler. I appreciate you guys so much! Can't thank you all enough. Amazing job. read more

Exceptional customer service!! Peter and Zach were awesome to work with. They completed the work on time and to the highest standard. They worked with my insurance company directly and got everything done to make my car look as it did prior to the accident. Zach took a personal interest and really made me feel like a valued customer. Peter assured me in the beginning that everything would be taken care of and it was. read more

I was in a car accident and had damage to my bumper, tail lights, and trunk. Dealing with insurance companies is never fun. But Tyler at Dynasty was so helpful and communicative. He kept me updated every step of the way and worked with my insurance company to get the repairs approved. They even helped out with a portion of my deductible. My car looks like new again. They did great work. I would definitely recommend them! read more

Review: Today was a walk-in repair for multiple issues. Dave and Sabrina and their amazing team of expert technicians identified and diagnosed the issues replacing and repairing numerous parts; they had me back on the road in no time! Dynasty Collision and Auto Repair are remarkably efficient, pleasant to work with, and do their work with excellence. We give them a 5 star rating. read more

I hit the side of my Acadia and my went to a couple different places for an estimate. Troy at Dynasty collision was the best at communicating what my options were and what he recommended. NOT a pushy salesman like the others and helped make an awful situation not so painful. Feel free to shop around, but I trust you'll get the best and most honest deal from these guys! read more

They actually fought with the insurance company to get better parts for my car (you know how insurance always wants to cut costs). They returned my car in great condition, and the whole process went smoothly with excellent communication from my representative, Ryan Hazelton. Everyone was nice and friendly. This is a true and honest review -- they're the best! read more

I want to give a big shout out to Troy and the dynasty team!! My car was towed over there and then my insurance ended up saying my vehicle was a complete loss so they didn't fix it but Troy was very helpful and educated me on the process and what all my options were. I truly appreciate all the help and would recommend them anytime. Thanks team dynasty! read more

If I could give Dynasty Collision more than 5 stars I definitely would! Jason was amazing! He assisted me right away, communicated the whole time, and was very helpful and attentive. We were able to get the front sensors fixed in my 2018 Honda, and they replaced my windshield. I will definitely be back. Thank you Jason! You are awesome!! read more

Worked with me and was patient with me, for I am a very persistent person and not once I was given any type of a "wow, he's contacting us again" lol. I appreciate the professionalism and great crew they have. And I can't leave this out, they have my car looking amazing! Thanks Dynasty and Peter read more

Everyone at Dynasty collision was pleasant, patient and respectful to my mother. She went through a lot with this accident and they made her feel extra special, helping with getting the rental car and even helped her avoid paying the deductible. Would definitely recommend them. read more