So I decided to give them another try and from what I understand they're under new management as of…read moreFebruary and the guys here are really nice and they are trying to regain customer service. I know I spent a little bit more than anticipated for my car wash, but I have to say they did a great job. Its was well worth it. The service here is great. I had Dog hair that they are trying everything in their power to remove. They get five stars back.

I have been frequenting Frankie's for over 12 years since I moved to the area…read more They started out absolutely fantastic. Four years in, I noticed I still had to come home and vacuum a few spots here and again. Right after Covid might have been the absolute best crew - between 2020 - 2024. I just got home with my vehicle after spending $70 including tip, on a mini-detail job. The person cleaning my vehicle looked no more than 19. No problem. Kids can do good work. Not this time... They missed the entire center console, leaving debris, dust, and crumbs. They missed one entire rear door - it was not vacuumed out or wiped down. They didn't touch the rear seats at all. The front seat had rock salt residue remaining on the headrest from my kids in the backseat. The sides of every seat weren't touched at all. There was dust and crumbs still remaining on the floor and on the floor mats. They didn't even snap the floor mats back in, I had to snap them in myself. They didn't even remove the front floor mats to vacuum, I removed them myself and tons of pine needles and this winters rock salt remained. Like I said - the best and most thorough crew I have noticed was between 2020-2024. This crew is like those teenage kids that prop up in a parking lot holding signs. I had to go home and vacuum and wipe down the inside of my vehicle after spending 70 bucks. I understand it's not a full detail - but when you go years at the same place as the prices increase with inflation, you now have rights to judge when the job doesn't match the price tag. Absolutely disappointed. 2 stars only for how friendly the staff is.

Don't know what these other reviews are talking about - I've never had a bad experience here…read more I don't live in the area anymore, but boy do I miss the prices here. $20 for a full service wash INCLUDING interior? That's unheard of anywhere else. Your car goes through the wash, then you swing it around to the full service station, and they vacuum the inside, wipe down the dashboard, windows and seats, and wax your tires. What more could you ask for?

I paid $15-$16 for a car wash only to discover I would still have to pay another $8 to have the…read moreinterior vacuumed. INSANE IN THE MEMBRANE!

Just moved here my husband said it was great service and very fast! No issues and we will be using…read morethem again for our auto needs

The best people ever! Super competent and very honest. I know them for a very long time and they…read morekeep getting better. I totally recommend!

My dad has come here before, and this time he brought me for my car. The service was great, and the…read morecustomer service I received from Joe was the best. He was very helpful, professional, and made the whole experience easy. I would definitely recommend this place! I really appreciate the help, especially since it was an emergency. Highly recommend!"

I have been going here for years . I also bring my children's vehicles here as well. Dealing with…read moreJoe is one of the reasons why I keep going back. He's friendly, professional and just great to deal with . I can't say enough about Joe . It's a pleasure.

Great experience at this Walmart Auto Center…read more Was looking for some tires and Walmart, as expected, offers some great prices with minimal (about $18 per tire) installation/mounting costs. Despite reading some bad reviews for almost every Walmart Auto Center in the area I decided to give it a try. I found my tire size (vehicle search) and researched the various options (even on other websites) before deciding on the set I wanted. After choosing the tires, I scheduled my installation appointment. I saw that the appointments were ONLY available about 10 days later...so this may be an issue if you are looking to have tires installed sooner than that. I arrived at around 9:45am for my 10am weekday appointment. I was greeted by a friendly staff member who checked me in. He did explain that they had to check whether the service manager was okay installing two (front) tires on my 4WD vehicle...after a few minutes he advised that it would be okay. But you may want to call to ask ahead if this applies to you. I left the service desk after checking in at around 10am and while shopping around the store, I received a text message at 10:30am saying they were done! After reading other reviews...I was expecting a few hours...but 30 minutes! Despite only being two tires...I thought that was very good time. After checking out with the service desk, my car was waiting for me on the other side of the garage...lug nuts tightened to spec. and all. Fingers crossed but the tires have been good so far in the first 100 or so miles...I was more than happy with my experience at this Walmart location.

I just came tried to get an oil change. No cars waiting. The guy said he would take a couple of…read morehours. I'm like alright like one or two. He said he could not even tell how long.. it almost seemed like he was working on a friends truck which was the truck there. 3 employees and no one could of stop to do an oil change. Very bad f0r business. My wonder is who's running this place? Horrible experience. Ended up going to Frankies full service car wash and lube . I mean an oil change is only 30 minutes . I think he could of stop and done the oil change. Is just business common sense.

Went here for some new tires for my wife's truck and they've become like family ever since. They've…read moretaken care of my whole families vehicles as if they were their own. Amazing prices and they stand behind their work. No hidden fees or sneaky tactics. They always let us know what's urgent, what needs to be addressed in the future and will always check before doing any extra work when needed. Highly recommend!

Went here for an inspection and had a horrible experience. They literally took my sticker off,…read morecharged me, and THEN told me they couldn't pass my car because of my tints... like you didn't see that before starting?? Make it make sense. Now I'm driving around with no valid sticker because of them. On top of that, they tried to get me to pay them to remove my tints after putting me in that situation. Yeah no. Whole thing felt unprofessional and money-driven. If you have tints, save yourself the headache and go somewhere else. Terrible Service RUN FROM THIS PLACE!

Been using them for a number of years. I have found that their prices are fair and reasonable. Easy…read moreto deal with and pleasant.

5-28-2025 Update on this Case. After the trial the Judge Issued Ruling on EF007473-2022.... The…read moreBill from, Loyal Tire for +/- $70,000 for towing and storage is invalid. The Lien is canceled and Loyal Tire must return the vehicle. This is a win for our community against these people. We went there to pick up the truck and Mr. Hagopian first said to give him the truck then said no. The police were called. And now there is a contempt motion Against Him, to charge him with Criminal Contempt. We hope the truth will continue to come out. Search for the ruling from the Judge and what he found about Loyal Tire and Anthony and Michael Hagopian. Dont take my word for it.. Listen to Judge Williams. We now have a case with AAA for what they did to us by sending these people. The good fight continues.

Totally love this place instead of the other local places. Bob is honest and an upstanding guy and…read morefar.

This is by far is the worst shop I've ever been to. I went in for a simple oil change and rotation…read more My oil cap wasn't put back on. This was the last shop to touch my car I'm a 53 year old woman and I don't know much about cars but I do know this was negligence. When I called to speak to them about this they where rude and disrespectful. Needless to say i hope no one ever has to deal with what I went through with this business.

Gabriella, the owner, was very professional and knowledgeable. She was very helpful and kept me…read morecalm after my car was totaled. I would definitely recommend this business.

You're honestly stupid if you don't let Hernan work on your car. Hernan is the type of mechanic…read morethat actually takes pride in his work and treats every build like it's his own personal project. He doesn't cut corners, and he doesn't just throw parts on. He takes the time to diagnose the real issue and make sure everything is done correctly. People who choose somebody else usually end up coming back to him anyway, wishing they had gone to Hernan from the start.

Went in for a cut,shampoo and blow-dry. Used Lynn. She saw my hair was very thin, but when I was…read moredone,I looked spectacular!

From the owner: At Middletown Auto Repair, we pride ourselves on providing top-notch automotive repair and…read moremaintenance services in Middletown, NY. Our experienced and certified technicians are dedicated to ensuring your vehicle runs smoothly and safely. From routine oil changes and brake repairs to complex engine diagnostics, electrical, and transmission services, we handle it all with precision and care. Our state-of-the-art facility is equipped with the tools and technology to diagnose and fix any issues your car may have. We believe in transparent, honest service and offer competitive pricing to ensure you get the best value for your money. Whether you drive a domestic or foreign vehicle, our team is here to help you keep it in optimal condition. Choose Middletown Auto Repair for all your automotive needs and experience the difference quality service makes. Visit us today or schedule an appointment!