Purchased a part for my Cadillac Escalade and it was wrong for my vehicle. Paid cash as their…read morecredit card machine was broken. Returned it and was given another part that was supposed to be compatible with my vehicle. It was still the wrong part. I requested a refund and was told they could not give me cash back because they did not have the cash on hand. I am still waiting for my refund after 2 months of constantly being told the check is in the mail. Have to pay for legal counsel to try to get my money back. DO NOT BUY FROM THIS VENDOR!!!!!!

I was having a hard time locating a taillight, that I needed immediately everywhere I called before…read morecalling nationwide including Nissan :( couldn't get me one today. Junior located one for me and at a good price. Highly recommend!!

Totally love this place instead of the other local places. Bob is honest and an upstanding guy and…read morefar.

This is by far is the worst shop I've ever been to. I went in for a simple oil change and rotation…read more My oil cap wasn't put back on. This was the last shop to touch my car I'm a 53 year old woman and I don't know much about cars but I do know this was negligence. When I called to speak to them about this they where rude and disrespectful. Needless to say i hope no one ever has to deal with what I went through with this business.

Went here on Thursday March 6, 2025 to return something that my dad brought. he said i could return…read moreit, because it was the wrong part. I was waiting a bit for someone to help me, but then someone came out and did. Plus i was in no rush. Got my $6.00, and the guy who helped me was very pleasant.

Went here for an inspection and had a horrible experience. They literally took my sticker off,…read morecharged me, and THEN told me they couldn't pass my car because of my tints... like you didn't see that before starting?? Make it make sense. Now I'm driving around with no valid sticker because of them. On top of that, they tried to get me to pay them to remove my tints after putting me in that situation. Yeah no. Whole thing felt unprofessional and money-driven. If you have tints, save yourself the headache and go somewhere else.

These guys do it all - audio, video, lighting, bumpers, control switches, even winches! If you're…read morelooking for an install that looks like it came from the factory, these are the pros!! The main installer, Eddie, is the cleanest sound installer I've ever seen!!! This shop is not the cheapest in town, but I am a firm believer of "you get what you pay for". They not only do a great install, but they stand behind their work. I guarantee if you have Sound FX do your install you will not regret it!

I called up made appointment to have my running boards installed on my RAM. They are very friendly…read more My running boards were installed in around 30 minutes. They did a wonderful job. I'm very happy with there work and prices. I definitely recommend them.

So here's the story behind this dealership.we were in Middletown and heading home on interstate 84…read more Warning comes on "Tire malfunction ". Ok I'm at an exit so I pull off and right at a gas station. I called AAA and they dispatch a tow truck to fetch us. Here's where the problem starts. Remember it's Saturday, the day before Easter. Most tire shops are closed and the ones that are open don't have my tire. Then a bell goes off. Most Mercedes Dealers are open on Saturday and since it's a Mercedes they should have a tire. First try... Strike one. Second try, Orange County Mercedes, yes they have a tire in my size but Elena tells me that they close at four and it's now 2:30. We get cut off, but Elena take the initiative to call me back. She tells me I have to be there by 3:30 or they can't change it. Just then the tow truck arrives. It's 2:45 and looks like it will take 45 minutes to get there. The driver says no problem. Well he wasn't kidding. We made it with minutes to spare. I'm saved. The lovely Elena tells me they were planning to close early but didn't. No one knows why. I DO. The service advisor is just as sweet as Elena. Her name was Caila, not sure of spelling. She tells us just sit in the waiting area, have coffee and she will take care of everything. And she did. One hour, car is ready and even got a full car wash. Follow up... turns out the front license plate and holder are missing. I'm befuddled but I'm guessing this is going to involve the Motor Vehicle Office, which is always a headache. Today Caila calls me to tell me they found the plate in their parking lot and she was overnighting it to me. I don't know about you but this whole episode brings tears to my eyes. Orange County Mercedes is a top notch dealership with top class people working there. Than you, thank you, thank you

So I came at 1.05 pm at this dealership, it took 20 mins some paper works, then agent told me it…read morewill take 1.30 hours to service me, relying on his words I ruled my other things to do that day, and especially meeting my daughter at train station. But when it was time to go for me, my car was only started to be inspected, because as I understood right they just skipped mine and did other cars. So I am totally unsatisfied and upset and disappointed with such attitud. If even they didn't do this they should tell me that it will take much more hours and I would figure out my other issues depending on it. It is unfair, and surely I am gonna tell everyone about it and to do all my best to spread i, and of course never buy from them any more. Shokhida

They were more than accommodating Broke windshield wiper…read moreblade from snow storm a couple of months after winterizing service for my car Took me in without appointment right after I called Replaced wiper No charge for it In out done Quickly friendly professional service

The best mechanics I've ever had. They're honest and thorough. I never get my car back with any…read moreissues. I swear by them

Don't know what these other reviews are talking about - I've never had a bad experience here…read more I don't live in the area anymore, but boy do I miss the prices here. $20 for a full service wash INCLUDING interior? That's unheard of anywhere else. Your car goes through the wash, then you swing it around to the full service station, and they vacuum the inside, wipe down the dashboard, windows and seats, and wax your tires. What more could you ask for?

I paid $15-$16 for a car wash only to discover I would still have to pay another $8 to have the…read moreinterior vacuumed. INSANE IN THE MEMBRANE!