Purchased a part for my Cadillac Escalade and it was wrong for my vehicle. Paid cash as their…read morecredit card machine was broken. Returned it and was given another part that was supposed to be compatible with my vehicle. It was still the wrong part. I requested a refund and was told they could not give me cash back because they did not have the cash on hand. I am still waiting for my refund after 2 months of constantly being told the check is in the mail. Have to pay for legal counsel to try to get my money back. DO NOT BUY FROM THIS VENDOR!!!!!!

I was having a hard time locating a taillight, that I needed immediately everywhere I called before…read morecalling nationwide including Nissan :( couldn't get me one today. Junior located one for me and at a good price. Highly recommend!!

Great experience at this Walmart Auto Center…read more Was looking for some tires and Walmart, as expected, offers some great prices with minimal (about $18 per tire) installation/mounting costs. Despite reading some bad reviews for almost every Walmart Auto Center in the area I decided to give it a try. I found my tire size (vehicle search) and researched the various options (even on other websites) before deciding on the set I wanted. After choosing the tires, I scheduled my installation appointment. I saw that the appointments were ONLY available about 10 days later...so this may be an issue if you are looking to have tires installed sooner than that. I arrived at around 9:45am for my 10am weekday appointment. I was greeted by a friendly staff member who checked me in. He did explain that they had to check whether the service manager was okay installing two (front) tires on my 4WD vehicle...after a few minutes he advised that it would be okay. But you may want to call to ask ahead if this applies to you. I left the service desk after checking in at around 10am and while shopping around the store, I received a text message at 10:30am saying they were done! After reading other reviews...I was expecting a few hours...but 30 minutes! Despite only being two tires...I thought that was very good time. After checking out with the service desk, my car was waiting for me on the other side of the garage...lug nuts tightened to spec. and all. Fingers crossed but the tires have been good so far in the first 100 or so miles...I was more than happy with my experience at this Walmart location.

I just came tried to get an oil change. No cars waiting. The guy said he would take a couple of…read morehours. I'm like alright like one or two. He said he could not even tell how long.. it almost seemed like he was working on a friends truck which was the truck there. 3 employees and no one could of stop to do an oil change. Very bad f0r business. My wonder is who's running this place? Horrible experience. Ended up going to Frankies full service car wash and lube . I mean an oil change is only 30 minutes . I think he could of stop and done the oil change. Is just business common sense.

Totally love this place instead of the other local places. Bob is honest and an upstanding guy and…read morefar.

This is by far is the worst shop I've ever been to. I went in for a simple oil change and rotation…read more My oil cap wasn't put back on. This was the last shop to touch my car I'm a 53 year old woman and I don't know much about cars but I do know this was negligence. When I called to speak to them about this they where rude and disrespectful. Needless to say i hope no one ever has to deal with what I went through with this business.

These guys are great. They know their auto parts and vehicles. Usually their spot on. But when…read morethey or their system makes a mistake, they take ownership and are extremely helpful. In today's "blame anyone but me" environment, it's truly refreshing to find an honest parts dealer who knows what their doing and stands behind their advice and products. Are they always the cheapest? No, but when you need their help and support their there every step of the way. It's been said, you get what you pay for. To me, the extra 50 cents or $ is well worth it at this supplier. Today they again earned my loyalty, guaranteed I'll be back again and again.

I called Sound FX on 11-17-21 with hopes of getting information and pricing on having an Automatic…read morestarter installed in my husbands SUV as an early Christmas gift. I was so fortunate to get Kim (the owner) on the phone and she was amazing. Not only was she very pleasant to speak with but she was also very knowledgeable, down to earth and honest. As a woman, she made me feel completely comfortable and good about trusting them with this installation. I then scheduled my appointment for 12-4-21 and dropped the car off that morning at 10am. They were completely done by around 1pm and called us to let us know we can come to pick up the car. We arrived and the car was out front and ready to go, the person who did the installation came out and showed my husband how the starter works and answered any questions he had. Overall we had a great experience with Kim/Sounds FX and will definitely go back to them if work is needed on our vehicles in the future. I highly recommend them!!!

worst service of my life lady in the fromt crazy rude and keeps trying to ask for money than what I…read morealready payed had to ask them to had to ask them to take out the installation becausenit wasn't as loud as they advertised , they say they giving you a deal but reality they up charging you on parts.

Most other yards the people there have nasty atittudes and they make you pull your own parts. At C…read more& H all the sale people are very helpful. Especially this one guy I don't know if there is more than one Chris but i think his nationality is Indian. I talked to him yesterday about a headlight , and he assured me it will be ready today. When i walked in today it was there and it was very clean it didn't even look like a used part. I will be coming here again if i need a used part.

"You are important to us and we appreciate your business". NOT TRUE! If it was, I wouldn't have…read morehad to wait 4-1/2 hrs today for them to pull a part that takes 10 minutes. They said call when you're on the way. We did......at 9:30 am. At 2:30pm, they sold us the part. There wasn't a single other customer in their showroom when we arrived at 10 am. I understand there are phone orders and they're shipping parts out all day, but when a customer is standing in front of you, you can't prioritize and serve that customer within a reasonable period of time? HORRIBLE CUSTOMER SERVICE!

Napa is my gem locally to find auto part needs. The price is comparable to other places, at times…read moreslightly better. They've a huge selection and I don't think I have ever not found what I needed. With that, it's the staff that makes the experience. They are beyond knowledgeable and do their best to help you find what you need, figure out what you need or offer helpful and solid suggestions.

Wonderful customer service! You can always rely on AutoZone - we needed a tool for a one-time use,…read moreand they were happy to help out. We returned the favor by getting a tire cleaner!

This is a shout out to Auto Zones Employee Jordan he put on my husband's windshield wipers to the…read moreSubaru he is the employee that every store should have he was very very polite to my husband. He was putting on the windshield wipers in the rain that didn't even bother him not even one bit. No complaints about Jordan many employees should do their jobs the way that he does he does everything the right way. He deserves a management position and a raise.