We have had a very difficult time getting a new dishwasher, it's taken months. We finally switched…read morestores and got one in a week, but there was a corroded hot water pipe and needed replacement before we could use it. We were also without hot water in the kitchen until the pipe was replaced. Ken Cook fit us in and the repair was complete 24 hours after out install. The plumber was very professional, on time, knowledgeable, and replaced a couple pieces getting the plumbing mess under the sink organized and easier to maintain with shutoffs for the different feed lines to the refrigerator and water filter. IT'S NICE! He was also Covid-19 responsible which is appreciated. Highly recommended and their efforts fitting us in were greatly appreciated.

The township required a testing of my irrigation system for back flow issues…read more Ken Cooks was the most reasonably priced - an appointment was easy to schedule and they arrived on time and took care of submitting paperwork to township!

Dom P, Ronny and Don H., were easy to work with and professional hardworking guys. They worked…read morehard and answered all my question. I'm grateful to my neighbor who suggested Haley Mechanical!

What a cluster. We…read morestarted our journey to get a new generator installed on 19 May. It was finally finished sometime in August. One would think that a place who specializes in generators would do better than this. However. First, the good news: our salesperson, DJ, was wonderful. He spent time with us going over the BTUs and size generator that would realistically be needed here. Also, our meter needed to be upgraded and I gotta say, Consumers Energy was great! Yeah, you read it. Great! They were here within two days time, had the thing installed and ready to go. Bam! And now...the rest. It took a while to get scheduled. Ok, no biggie. But when they finally arrived to do the install, that's when the mishaps began. It was hot outside. Like blazes. We kept the guys swimming in drinks and had them come in as often as they needed for AC breaks. The install was to take 1.5 days. Welp, by end of day 2, the people just left. Long holiday weekend? Extra extra day off? Going to contact us next week about finishing. No call. Call office. No clue. Called back. Evidently, generator needs a part. No one mentioned this. (Wouldn't you think that a place that specializes in generators would have parts?) Days go by. More calls to office. No part. More calls, no part. Called back and scheduled. Oh now something else. We will get back with you. Inspector from county can come in meantime. Cool! He arrives, very pleasant and inspects plumbing. He says, "when is electrical inspector coming?" Huh? He said that Haley should have also scheduled that. The plumbing inspector even called the electrical inspector himself (!!) and was told that Haley never scheduled him. Call office. Oh, uh, guess that didn't get done. Called office about SIX times to get that scheduled. The installers from Haley cut the outside gas line too short. That had to be redone. Now we are ready? Generator going to work now? No. Now the guys have to come back. The replaced part from July? Doesn't work. Replacement ordered. Call office. Is it there? Is it there? When are you getting it? Etc etc etc Part comes. Oh damn, now the lid doesn't lock. Going to order new lock. Call office. Any word on part? Anything? Hello? "We are going to have our new electrical manager help you out. He will call you right back" Crickets. Days and days of crickets. No manager. No anyone. Call office. Part here? Nope. Guy is coming out. New part found. He is super nice. Tries new part. Guess what! Doesn't fit! Eeeeeeeeee He says he is going back to take an entire lid from another generator to fix ours. He does. All is well. Days later. We get a call asking for the serial number so our extended warranty can be registered because Haley forgot to get it during install. Three weeks after that, we still don't see extended warranty in our app being added. Call office. Oh, she hadn't registered it. All in all, this whole process took months, and no less than 30-35 calls to the office to get things done. No one knows what is going on in this company from one department to the next, one employee to another. It used to be highly recommended because it was family-owned. Now, we can see how private equity has "helped" enhance another business into the trash heap of history. After this colossal mess, we do have a nice generator that works great. And we will be using an entirely different company for our annual maintenance.

I have used Cumming's multiple times over the past few years. They have replaced many of the…read morevalves that were original to my 60-year-old house and did a great job. Both of the plumbers who did the work seemed knowledgeable and honest, telling me what needed and didn't need to get done at that time. They're not the cheapest, but I feel I can trust them, and that makes the higher price worth it.

Fixed when another company had come and gave an estimate that was outrageous, and had recommended…read morereplacement instead.

My kitchen plumbing was leaking so bad we couldn't use our sinks which made life pretty miserable…read moreover the weekend so I was recommended by a friend to call R & R Sewer. I called at 11am and by 3pm that day Blake and another young man from R & R Sewer came out and less than 2 hours everything was fixed. I really appreciate how quickly they completed the job and how friendly and professional they were. Great job!

I was very pleased with R&R. Blake was able to replace my pressure tank for my well which was…read moresituated in a tough spot to reach. He figured out a great approach and the new one is working perfectly. Other plumbing companies didn't want to deal with it so grateful that they came to my rescue! They are great with old houses on septic systems and know how to trouble-shoot them. I highly recommend them!

Quick Emergency Service…read moreResponsive Easy to do business with Repeat customer Fixed our issue in standing water - noting but professional

I had a water heater problem and needed it replaced. I called Hutzel after seeing their sticker on…read morethe side of my heater... I called in and left a voicemail. The next morning I spoke with Brian who was able to give me a quote based on info I provided. In chatting with him and sending pictures, we decide it would be best if someone came out and double checked my setup. Mark, the master plumber came out the next day. They were willing to give me similar pricing to what i was quoted over the phone. He also had a tech that could do it the next morning. We ended up going a different direction but the customer service, timing, and pricing was top notch. If I need another plumber in the futute, Hutzel will be one of the first we call.

So here's the scoop--several years ago we had another company come out and replace our pipes in our…read moreold house. They did a good job but when I asked them about some follow up work, most notably the stack drain in our home (which was beginning to rust where it takes an 90 degree turn) the guy who did the work (not the initial guy we worked with over there) quoted us a really high number for the repair and basically instilled the fear of God in us re: the job (e.g, it's going to go any minute now, it's going to take tearing apart your kitchen to get to this stack, it's going to cost a scary amount of money, etc). Needless to say, as first time homeowners my husband and I were pretty terrified and didn't have the money or the energy to deal with demos, renovations of our kitchen, etc. So we did what any normal person would do in this scenario--we ignored it! And so we basically pretended the problem didn't exist for 2.5 years, all the while holding our breath that this thing was going to leak at any moment. Finally, I got so nervous about this that I decided to be brave and get a second opinion so I sent the awesome folks at Lenox a message here through Yelp (via the new "get a quote" function. Try it, it's awesome!) to just see what they had to say and through messages we set up a time today for them to come by and take a look. I'm SO glad we did this. Chris came promptly at 1pm (we were given a window of 1-3pm) and took a look. And praise be, he told us the problem was not that bad and we had several more years in it before we really need to do it (the complete opposite of the other guy who was trying to get us to commit to a multi thousand dollar job in a matter of months). He told us he'd recommend that we wait a bit longer and replace it when we plan on doing some other home renovations (which we've been talking about doing in the next few years anyway). He said they'd be happy to do it for us if we wanted but it wasn't really necessary yet so why rush it and do demo twice if we don't need to. Basically he really put our fears at ease and gave us a more workable timeline, which made is so much less stressed about it. What I really loved, though, was how complimentary he was about our house and how he didn't seem phased by the job itself. We've had so many contractors, plumbers, etc, give us a hard time re: our nearly century old home and complain about how much extra work these types of jobs are. The previous plumber who did the pipe replacement just moaned the entire time about the job (I'm beginning to think he didn't want to do the job which was why he made it sound so terrible). Not Chris, he loved the character within our home and seemed really supportive of making sure we do it the right way to keep the integrity of the home intact. So so grateful! So we've decided to hold off on that job for a bit longer. But in the meantime I did ask him about a leaky faucet we have in the basement bathroom sink. He took a look and is going to email me a few quotes with two options: replacing the faucet altogether and just repairing it. We'll have them come out soon to work on it and I'll update the review once this is done but I have full confidence they'll do a great job.

My fiancé was quoted a price of $216 by Patrick to replace a bathroom vanity. In the meantime,…read morewater lines broke and wanted to hire this business to repair all plumbing issues. Calls were met with indecisiveness and skittishness; they never came back to finish the job.

Our Kitchen sink got back up on Friday. Called a couple companies, only MPR was open to make…read moreappointment on Saturday and also no extra charge during weekend. I was told that they will come between 4 pm and 7 PM. Got call around 2:30 PM that Charles would come within 30 minutes. Charles came on time and he is very nice and professional. He told me that this is a fixed price for our job, which is very reasonable price. The job was done within 30 minutes. After job was done Charles did a thorough testing and also check basement to make sure there was no leaking.Charles also told me how to maintain the kitchen pipe to avoid back up. We are very happy with the service we received and will certainly call Michigan Power Rodding for any plumbing issues in the future!

called in the morning for a clogged bathroom sink. The technician was at my house within an hour…read moreand rectified the issue within 30 minutes. Everyone I spoke with was kind and respectful. I paid less than I expected which was also pleasantly surprising. I wouldn't hesitate to recommend this company or use them again.

The service we get from Martin has always been top-notch. He knows his business, been doing it for…read moremany years. Always knowledgeable, friendly, and leaves the area clean. Highly recommend.

Martin did a great job installing our tankless hot water heater. Everything in our 1929 house is…read morealways a painful project, but Martin handled all of my house's "difficulties" and came up with solutions to make everything look and work great for us. He is a great communicator, answering all of my questions in less than 24 hours. I will be using Washtenaw Pumbing in the future and would highly recommend.

We called Brock Mechanical to assist with the installation of plumbing to add lines for an…read moreadditional washing machine in our basement. Bill came out to perform the service and was extremely professional, detailed and informative regarding what was needed and he also brought some additional items needing to be addressed to our attention. The price was fair, honest, and the work area was left clean. We had done our research before calling Brock Mechanical, looked at reviews and are very glad we chose them. We are new to the area/Michigan, and will be using Brock Mechanical for all of our plumbing needs. Cheryl and Jeff W.

We needed a new kitchen Moen faucet installed because the previous one, a sensor touch unit,…read morefailed. Brock Mechanical came the morning after we called and replaced the "touch sensor" faucet with a standard manual faucet of the same style. I was very impressed with their response time, on time arrival, quick replacement and reasonable price for this service. I had the pleasure to recommend them to a friend for a plumbing leak. I will be using them again.