The township required a testing of my irrigation system for back flow issues…read more Ken Cooks was the most reasonably priced - an appointment was easy to schedule and they arrived on time and took care of submitting paperwork to township!

We have had a very difficult time getting a new dishwasher, it's taken months. We finally switched…read morestores and got one in a week, but there was a corroded hot water pipe and needed replacement before we could use it. We were also without hot water in the kitchen until the pipe was replaced. Ken Cook fit us in and the repair was complete 24 hours after out install. The plumber was very professional, on time, knowledgeable, and replaced a couple pieces getting the plumbing mess under the sink organized and easier to maintain with shutoffs for the different feed lines to the refrigerator and water filter. IT'S NICE! He was also Covid-19 responsible which is appreciated. Highly recommended and their efforts fitting us in were greatly appreciated.

ourplumber, Kyle was great Polite and very efficient in solving our problems. He went out of his…read moreway to make sure we were happy with his work. A+

Egregiously expensive. Clearly the new private equity owners are trying to gouge customers. They…read morealso rescheduled my appointment with only a couple hours notice, so I had to take off work for a second day. I'll never use them again

Fixed when another company had come and gave an estimate that was outrageous, and had recommended…read morereplacement instead.

Last year, I gave this company 5 stars and now it's 1, but I guess it all depends on who you get to…read morecome out. I just had such a terrible experience with Cummings Plumbing that I will not be using them again. Nick, the plumber who came to my home, was unprofessional and made the whole situation uncomfortable. First, he was cursing constantly while working, very inappropriate, especially with my kids in the house. It was really unsettling to have that kind of language in my house and it left me feeling uneasy as my husband wasn't home. To make matters worse, he didn't even tell me he broke the panel he needed to remove to access the plumbing behind the shower. I only found out after the fact when I saw the damage. On top of that, he removed shelving and clothing rods to get to the panel, but didn't bother to put anything back in place. He just left everything scattered on the floor, including my clothes! It was disrespectful and left me with a mess to clean up on top of everything else. I expected a lot more professionalism, especially for the price I paid. I will not be using Cummings Plumbing again and definitely would not recommend them to others.

My kitchen plumbing was leaking so bad we couldn't use our sinks which made life pretty miserable…read moreover the weekend so I was recommended by a friend to call R & R Sewer. I called at 11am and by 3pm that day Blake and another young man from R & R Sewer came out and less than 2 hours everything was fixed. I really appreciate how quickly they completed the job and how friendly and professional they were. Great job!

I was very pleased with R&R. Blake was able to replace my pressure tank for my well which was…read moresituated in a tough spot to reach. He figured out a great approach and the new one is working perfectly. Other plumbing companies didn't want to deal with it so grateful that they came to my rescue! They are great with old houses on septic systems and know how to trouble-shoot them. I highly recommend them!

Quick Emergency Service…read moreResponsive Easy to do business with Repeat customer Fixed our issue in standing water - noting but professional

I had a water heater problem and needed it replaced. I called Hutzel after seeing their sticker on…read morethe side of my heater... I called in and left a voicemail. The next morning I spoke with Brian who was able to give me a quote based on info I provided. In chatting with him and sending pictures, we decide it would be best if someone came out and double checked my setup. Mark, the master plumber came out the next day. They were willing to give me similar pricing to what i was quoted over the phone. He also had a tech that could do it the next morning. We ended up going a different direction but the customer service, timing, and pricing was top notch. If I need another plumber in the futute, Hutzel will be one of the first we call.

So here's the scoop--several years ago we had another company come out and replace our pipes in our…read moreold house. They did a good job but when I asked them about some follow up work, most notably the stack drain in our home (which was beginning to rust where it takes an 90 degree turn) the guy who did the work (not the initial guy we worked with over there) quoted us a really high number for the repair and basically instilled the fear of God in us re: the job (e.g, it's going to go any minute now, it's going to take tearing apart your kitchen to get to this stack, it's going to cost a scary amount of money, etc). Needless to say, as first time homeowners my husband and I were pretty terrified and didn't have the money or the energy to deal with demos, renovations of our kitchen, etc. So we did what any normal person would do in this scenario--we ignored it! And so we basically pretended the problem didn't exist for 2.5 years, all the while holding our breath that this thing was going to leak at any moment. Finally, I got so nervous about this that I decided to be brave and get a second opinion so I sent the awesome folks at Lenox a message here through Yelp (via the new "get a quote" function. Try it, it's awesome!) to just see what they had to say and through messages we set up a time today for them to come by and take a look. I'm SO glad we did this. Chris came promptly at 1pm (we were given a window of 1-3pm) and took a look. And praise be, he told us the problem was not that bad and we had several more years in it before we really need to do it (the complete opposite of the other guy who was trying to get us to commit to a multi thousand dollar job in a matter of months). He told us he'd recommend that we wait a bit longer and replace it when we plan on doing some other home renovations (which we've been talking about doing in the next few years anyway). He said they'd be happy to do it for us if we wanted but it wasn't really necessary yet so why rush it and do demo twice if we don't need to. Basically he really put our fears at ease and gave us a more workable timeline, which made is so much less stressed about it. What I really loved, though, was how complimentary he was about our house and how he didn't seem phased by the job itself. We've had so many contractors, plumbers, etc, give us a hard time re: our nearly century old home and complain about how much extra work these types of jobs are. The previous plumber who did the pipe replacement just moaned the entire time about the job (I'm beginning to think he didn't want to do the job which was why he made it sound so terrible). Not Chris, he loved the character within our home and seemed really supportive of making sure we do it the right way to keep the integrity of the home intact. So so grateful! So we've decided to hold off on that job for a bit longer. But in the meantime I did ask him about a leaky faucet we have in the basement bathroom sink. He took a look and is going to email me a few quotes with two options: replacing the faucet altogether and just repairing it. We'll have them come out soon to work on it and I'll update the review once this is done but I have full confidence they'll do a great job.

My fiancé was quoted a price of $216 by Patrick to replace a bathroom vanity. In the meantime,…read morewater lines broke and wanted to hire this business to repair all plumbing issues. Calls were met with indecisiveness and skittishness; they never came back to finish the job.

called in the morning for a clogged bathroom sink. The technician was at my house within an hour…read moreand rectified the issue within 30 minutes. Everyone I spoke with was kind and respectful. I paid less than I expected which was also pleasantly surprising. I wouldn't hesitate to recommend this company or use them again.

first, despite our name, we're real people…read more We had a blockage in our kitchen sink yesterday evening in Ypsilanti. I pulled off the trap and saw it was clear, meaning the problem was farther down. So... time for the professionals.. Called our usual plumber who suggested contacting MPR. Told the dispatcher, and she scheduled a visit Fri afternoon. Don't recall his name... but he got here, did a quality job with a _loooooong_ snake, put everything back. Professional and top notch. oh, competitive pricing, too ($250), Yeah, you can probably find someone cheaper but that's always a significant risk.

The service we get from Martin has always been top-notch. He knows his business, been doing it for…read moremany years. Always knowledgeable, friendly, and leaves the area clean. Highly recommend.

Martin did a great job installing our tankless hot water heater. Everything in our 1929 house is…read morealways a painful project, but Martin handled all of my house's "difficulties" and came up with solutions to make everything look and work great for us. He is a great communicator, answering all of my questions in less than 24 hours. I will be using Washtenaw Pumbing in the future and would highly recommend.

This was the third time we've used Brock Mechanical for services. We needed a water softener and…read morereverse osmosis installed in a new condo and they were our only call. Doug is so accommodating with scheduling and he's very quick and fair with pricing. Ken installed the systems and did a great job. He explained everything along the way and did a great job. I highly recommend them if you are looking for quality!

We needed a new kitchen Moen faucet installed because the previous one, a sensor touch unit,…read morefailed. Brock Mechanical came the morning after we called and replaced the "touch sensor" faucet with a standard manual faucet of the same style. I was very impressed with their response time, on time arrival, quick replacement and reasonable price for this service. I had the pleasure to recommend them to a friend for a plumbing leak. I will be using them again.