It is no mistake that Chris has an exclusively five star rating- I wish I could give 10!! Chris is…read moreunbelievably responsive, professional, effective, and just a joy of a person. I texted him this morning with three issues- not only was he able to swing by this same afternoon, but he solved all three within an hour! I've used Chris for several plumbing issues and truly I will go to no one else for any of my handyman needs. His expertise is remarkable, his eye for detail unmatched, and his prices fair. Truly while it's never fun to have a problem in need of fixing, it's made immeasurably better by knowing I can call Chris. Hire him! :)

Chris showed up promptly and completed our electrical work that was needed. Highly recommend!read more

The township required a testing of my irrigation system for back flow issues…read more Ken Cooks was the most reasonably priced - an appointment was easy to schedule and they arrived on time and took care of submitting paperwork to township!

We have had a very difficult time getting a new dishwasher, it's taken months. We finally switched…read morestores and got one in a week, but there was a corroded hot water pipe and needed replacement before we could use it. We were also without hot water in the kitchen until the pipe was replaced. Ken Cook fit us in and the repair was complete 24 hours after out install. The plumber was very professional, on time, knowledgeable, and replaced a couple pieces getting the plumbing mess under the sink organized and easier to maintain with shutoffs for the different feed lines to the refrigerator and water filter. IT'S NICE! He was also Covid-19 responsible which is appreciated. Highly recommended and their efforts fitting us in were greatly appreciated.

We've had Dynamic Drains out three times in the span of a couple of weeks (when it rains it pours,…read moreright?) and they were great each time! First visit: our 100+ year old home has been dishwasherless since we moved in 13 years ago (mo one made the move to install one before us and we kept putting it off until this year). Years ago we had had some drains and lines replaced and asked the previous plumbers we hired for that job to get it ready for dishwasher, too. So we always thought it was ready to go once we picked one out. Came to find, day of delivery, that they did NOT do this, so we had to call someone to come do it. Enter Dynamic Drains. We were able to secure an appointment quickly and when they arrived they were friendly and professional, installing a beautiful new water line to feed our new, dormant dishwasher the freshwater it craved. The dishwasher needed a bit of finessing into the space we had carved out so they didn't hook that part up, but the line looked and worked great. Eventually we had a handyman come and do the rest and it's been working beautifully since. SECOND VISIT: The soup incident. Some leftover soup was dumped into the sink and caused a clog. Enter Dynamic Drains, just a few weeks later, with a snake to clean it out. The technician then (Chris I believe was his name) was really friendly, kind, and diligent. He ran several sinkfuls of water through the snaked drain to make sure it was going as it should and it went downstairs to make sure there were no leaks or drips. After the drain was moving again we also realized that our disposal was dead. Not sure if that's why the soup clogged or if the clog killed it but either way... VISIT THREE: Tech couldn't fix the disposal since we didn't have a replacement and he didn't quite have time in his schedule to get us in in that moment. All good, didn't expect that! Amazingly right after he left my husband saw a great disposal on sale at Costco and he snatched it up. Called Dynamic Drains to schedule a follow up and they said they could come a few days later. Great! THEN, about an hour later, another plumber called and said they had some time in their schedule and could come by then. I was out at the time but my husband navigated that with them and by the time I got home we had a new, purring garbage disposal properly installed. And since it was considered same day they waived the additional appointment fees. YES! We still have a few other things we need done, new faucets in the kitchen and bathroom in particular, and luckily Dynamic Drains does that (and then some!) too. We'll definitely be calling them for that follow up as soon as time allows! Highly, highly, HIGHLY recommend!

Braiden prioritized our emergency hot water heater repair. Jay came out same day & replaced the…read moreold, bursting hot water heater. He had to deal with whole home hot water circulating pipes, old PVC, no expansion tank & getting the tanks up & down our long flight of stairs. He got it all done, cleaned up & was gone same day! Braiden, Jay & Amy were all very polite, professional & helpful. I would recommend Dynamic Drains highly & will certainly use their services in the future.

What a great first experience with Gensons's plumbing! They were able to get us into their schedule…read moresame day for kitchen sink back up drain problem. The repair was fast after snaking our drain. They did not charge us an exorbitant fee and fixed our problem. Would HIGHLY recommend Gensons's Plumbing

Just had our first experience with Gensons. 10/10, great…read morejob. Came out quick, performed the needed repair and explained everything. Techs were Corey and Mark. I will be using again in the future.

called in the morning for a clogged bathroom sink. The technician was at my house within an hour…read moreand rectified the issue within 30 minutes. Everyone I spoke with was kind and respectful. I paid less than I expected which was also pleasantly surprising. I wouldn't hesitate to recommend this company or use them again.

first, despite our name, we're real people…read more We had a blockage in our kitchen sink yesterday evening in Ypsilanti. I pulled off the trap and saw it was clear, meaning the problem was farther down. So... time for the professionals.. Called our usual plumber who suggested contacting MPR. Told the dispatcher, and she scheduled a visit Fri afternoon. Don't recall his name... but he got here, did a quality job with a _loooooong_ snake, put everything back. Professional and top notch. oh, competitive pricing, too ($250), Yeah, you can probably find someone cheaper but that's always a significant risk.

So here's the scoop--several years ago we had another company come out and replace our pipes in our…read moreold house. They did a good job but when I asked them about some follow up work, most notably the stack drain in our home (which was beginning to rust where it takes an 90 degree turn) the guy who did the work (not the initial guy we worked with over there) quoted us a really high number for the repair and basically instilled the fear of God in us re: the job (e.g, it's going to go any minute now, it's going to take tearing apart your kitchen to get to this stack, it's going to cost a scary amount of money, etc). Needless to say, as first time homeowners my husband and I were pretty terrified and didn't have the money or the energy to deal with demos, renovations of our kitchen, etc. So we did what any normal person would do in this scenario--we ignored it! And so we basically pretended the problem didn't exist for 2.5 years, all the while holding our breath that this thing was going to leak at any moment. Finally, I got so nervous about this that I decided to be brave and get a second opinion so I sent the awesome folks at Lenox a message here through Yelp (via the new "get a quote" function. Try it, it's awesome!) to just see what they had to say and through messages we set up a time today for them to come by and take a look. I'm SO glad we did this. Chris came promptly at 1pm (we were given a window of 1-3pm) and took a look. And praise be, he told us the problem was not that bad and we had several more years in it before we really need to do it (the complete opposite of the other guy who was trying to get us to commit to a multi thousand dollar job in a matter of months). He told us he'd recommend that we wait a bit longer and replace it when we plan on doing some other home renovations (which we've been talking about doing in the next few years anyway). He said they'd be happy to do it for us if we wanted but it wasn't really necessary yet so why rush it and do demo twice if we don't need to. Basically he really put our fears at ease and gave us a more workable timeline, which made is so much less stressed about it. What I really loved, though, was how complimentary he was about our house and how he didn't seem phased by the job itself. We've had so many contractors, plumbers, etc, give us a hard time re: our nearly century old home and complain about how much extra work these types of jobs are. The previous plumber who did the pipe replacement just moaned the entire time about the job (I'm beginning to think he didn't want to do the job which was why he made it sound so terrible). Not Chris, he loved the character within our home and seemed really supportive of making sure we do it the right way to keep the integrity of the home intact. So so grateful! So we've decided to hold off on that job for a bit longer. But in the meantime I did ask him about a leaky faucet we have in the basement bathroom sink. He took a look and is going to email me a few quotes with two options: replacing the faucet altogether and just repairing it. We'll have them come out soon to work on it and I'll update the review once this is done but I have full confidence they'll do a great job.

My fiancé was quoted a price of $216 by Patrick to replace a bathroom vanity. In the meantime,…read morewater lines broke and wanted to hire this business to repair all plumbing issues. Calls were met with indecisiveness and skittishness; they never came back to finish the job.

I had a leak in my basement and knew I needed some pipes replaced. I knew it was going to be an…read moreinvolved project yet needed to be done to prevent further issues. I also needed a few faucets changed out. I knew it was going to cost $$$ but wanted to make sure I had quality work done without getting ripped off. I followed the recommendations of a few people and had olde towne plumbing replace pipes in my basement, install some shut off valves, and replace two bathroom faucets. I am SO HAPPY I went with them. I felt the price, professionalism and quality of the work was well worth the price they quoted/charged me. There were no surprises or upcharging and everything was discussed beforehand. If I ever need plumbing work, I will not hesitate to go with olde towne plumbing. Thank you Olde Towne plumbing!!!

I called my standby plumbers (Olde Towne Plumbing Ypsilanti) they were really busy today and…read morerecommended Michigan Power Rodding. I am very thankful for their recommendation. I called, she was very polite (apologies her name escapes me). We scheduled a visit, same day between 12-3. About 12 I had a knock on the door and it was Mark from MPR. Mark came in assessed the situation, quoted a price and got to work. He also took extra care in our crowded basement. Mark had to do some extra work to fix the issue and somewhat unexpectedly he stuck with the quoted price. When the drain was flowing nicely, he cleaned up the areas and prepared the bill. I feel the price was very reasonable and the service exceptional. Thank you Michigan Power Rodding and Olde Towne Plumbing for your outstanding care and quality of service. Hopefully you won't hear from me for a long time. Mike

Quick Emergency Service…read moreResponsive Easy to do business with Repeat customer Fixed our issue in standing water - noting but professional

I had a water heater problem and needed it replaced. I called Hutzel after seeing their sticker on…read morethe side of my heater... I called in and left a voicemail. The next morning I spoke with Brian who was able to give me a quote based on info I provided. In chatting with him and sending pictures, we decide it would be best if someone came out and double checked my setup. Mark, the master plumber came out the next day. They were willing to give me similar pricing to what i was quoted over the phone. He also had a tech that could do it the next morning. We ended up going a different direction but the customer service, timing, and pricing was top notch. If I need another plumber in the futute, Hutzel will be one of the first we call.

Fixed when another company had come and gave an estimate that was outrageous, and had recommended…read morereplacement instead.

Last year, I gave this company 5 stars and now it's 1, but I guess it all depends on who you get to…read morecome out. I just had such a terrible experience with Cummings Plumbing that I will not be using them again. Nick, the plumber who came to my home, was unprofessional and made the whole situation uncomfortable. First, he was cursing constantly while working, very inappropriate, especially with my kids in the house. It was really unsettling to have that kind of language in my house and it left me feeling uneasy as my husband wasn't home. To make matters worse, he didn't even tell me he broke the panel he needed to remove to access the plumbing behind the shower. I only found out after the fact when I saw the damage. On top of that, he removed shelving and clothing rods to get to the panel, but didn't bother to put anything back in place. He just left everything scattered on the floor, including my clothes! It was disrespectful and left me with a mess to clean up on top of everything else. I expected a lot more professionalism, especially for the price I paid. I will not be using Cummings Plumbing again and definitely would not recommend them to others.