We had water stains on our ceiling below the master bathroom and saw Velocity had hundreds of 5…read morestar ratings on Google reviews and Facebook. Curtis, the owner/plumber, and another plumber came to check it out. They drilled a small hole to put a camera up since there was no moisture visible and we discovered it was just discoloration with no leaking! He was super nice and helpful!

Absolutely fantastic service and work! Fit me in quickly for a water leak on my pressure vessel!…read moreFinished work was amazing! Only plumbing service I will use now ! Thanks!!

Chelsea Plumbing is the absolute best. For decades we used them for our construction firm, and…read moresince closing it they have been instrumental in every home project we have come across. Robert is a superior master plumber and Nick couldn't be more helpful as owner or estimator. They are the only plumbers we trust and have thrown just about every plumbing emergency possible their way over the years! Thanks a million for all you do!

There was a really nice person to deal with on the phone. However the plumber was the opposite…read more I stayed home from work to allow them to do the job. I had a very tight schedule and the plumber arrived late. No problem I showed him in and he started work with no issues. However I did not have time to brief him on on specific instructions. He finished the job 2 hours ahead of schedule. Then I asked him to adjust a pipe so that the waste line was facing a different direction. "You should have told me that before I started" was the answer. It's unbelievable I would never say that to someone if I was working on their house. As a guest in someone's house and a business owner I'm surprised that this type of behavior can be acceptable from an employee.

We were in need of a new water softener system and Ron suggested a vastly superior system that was…read morereasonably priced. During subsequent discussions he recommended a prefilter oxygen iron reduction system that would eliminate our old method of frequent replacement of inline cartridge filters . So we ended up with vastly superior water quality at a very reasonable price. I am very pleased with the high quality of Ron's work and the quality of product he provides. He is on my speed dial for all future water treatment work.

Ron was awesome! needed a water softner and filter. He was professional and explained everything…read morefrom beginning to end.

ourplumber, Kyle was great Polite and very efficient in solving our problems. He went out of his…read moreway to make sure we were happy with his work. A+

Egregiously expensive. Clearly the new private equity owners are trying to gouge customers. They…read morealso rescheduled my appointment with only a couple hours notice, so I had to take off work for a second day. I'll never use them again

Kyle was outstanding! When my sewer line backed up and flooded my basement floor, he arrived within…read moreabout an hour of my call. He spent nearly three hours running a camera through the sewer line and clearing several tree root blockages that were causing the problem. My house is very old and the plumbing layout has been modified many times over the years, so diagnosing the issue wasn't simple. Kyle patiently worked through the entire system until he figured it out and got everything flowing again. He was personable, professional, and extremely thorough, and he kept me informed of his progress the entire time. I really appreciated his persistence and expertise. If you need help with a sewer backup or drain issue, I would highly recommend Kyle.

We were very pleased to have had our plumbing and septic system evaluated by Clog Busters, and…read moredoubly excited to learn that all we needed was the septic tanks pumped and no service from them. That's real value---their honesty. Santon Craig, MD.

We've had Dynamic Drains out three times in the span of a couple of weeks (when it rains it pours,…read moreright?) and they were great each time! First visit: our 100+ year old home has been dishwasherless since we moved in 13 years ago (mo one made the move to install one before us and we kept putting it off until this year). Years ago we had had some drains and lines replaced and asked the previous plumbers we hired for that job to get it ready for dishwasher, too. So we always thought it was ready to go once we picked one out. Came to find, day of delivery, that they did NOT do this, so we had to call someone to come do it. Enter Dynamic Drains. We were able to secure an appointment quickly and when they arrived they were friendly and professional, installing a beautiful new water line to feed our new, dormant dishwasher the freshwater it craved. The dishwasher needed a bit of finessing into the space we had carved out so they didn't hook that part up, but the line looked and worked great. Eventually we had a handyman come and do the rest and it's been working beautifully since. SECOND VISIT: The soup incident. Some leftover soup was dumped into the sink and caused a clog. Enter Dynamic Drains, just a few weeks later, with a snake to clean it out. The technician then (Chris I believe was his name) was really friendly, kind, and diligent. He ran several sinkfuls of water through the snaked drain to make sure it was going as it should and it went downstairs to make sure there were no leaks or drips. After the drain was moving again we also realized that our disposal was dead. Not sure if that's why the soup clogged or if the clog killed it but either way... VISIT THREE: Tech couldn't fix the disposal since we didn't have a replacement and he didn't quite have time in his schedule to get us in in that moment. All good, didn't expect that! Amazingly right after he left my husband saw a great disposal on sale at Costco and he snatched it up. Called Dynamic Drains to schedule a follow up and they said they could come a few days later. Great! THEN, about an hour later, another plumber called and said they had some time in their schedule and could come by then. I was out at the time but my husband navigated that with them and by the time I got home we had a new, purring garbage disposal properly installed. And since it was considered same day they waived the additional appointment fees. YES! We still have a few other things we need done, new faucets in the kitchen and bathroom in particular, and luckily Dynamic Drains does that (and then some!) too. We'll definitely be calling them for that follow up as soon as time allows! Highly, highly, HIGHLY recommend!

Braiden prioritized our emergency hot water heater repair. Jay came out same day & replaced the…read moreold, bursting hot water heater. He had to deal with whole home hot water circulating pipes, old PVC, no expansion tank & getting the tanks up & down our long flight of stairs. He got it all done, cleaned up & was gone same day! Braiden, Jay & Amy were all very polite, professional & helpful. I would recommend Dynamic Drains highly & will certainly use their services in the future.

I purchased a coop in Ann Arbor after graduating from the School of Social Work at UofM and began…read moreworking as a therapist. I was doing a major rehab, and my HOA required permits to install a new tub, toilet, and all faucets, including a hot water demand tap. Also, I wanted to run gas lines for my stove and dryer. I called around to find a plumber and a mechanical person. Some of the quotes were outrageous. Alex came and gave me a quote that was half the cost of what I was getting. The plumbers had to come out four times at different stages. Meredith was patient and efficient, scheduling with the building department and her staff. Special thanks to Matt, Jeremiah, Tom, and others. Alex also went beyond to have his crew install my gas stove and new utility basement sink. Everyone showed up on time, professional, efficient, and friendly. And they cleaned up thoroughly after each job. Highly recommended!

This was our second positive experience with Mitch the Plumber. Meredith did a great job scheduling…read moreour work and keeping us informed about the plumber's planned arrival. Sean showed up looking like the professional he is. Sean started by checking our replacement toilets for cracks and defects. Then he removed the old toilets and installed their replacements. Those old toilets were HEAVY, but Sean carried them downsairs making sure he protected our house and stairs from any damage. When he was done, Sean checked his work carefully and then cleaned up after himself. What a great job - those toilets look like they were always meant to be there. Thank you to the Mitch the Plumber team but especially to Meredith and Sean for taking such good care of us.

So here's the scoop--several years ago we had another company come out and replace our pipes in our…read moreold house. They did a good job but when I asked them about some follow up work, most notably the stack drain in our home (which was beginning to rust where it takes an 90 degree turn) the guy who did the work (not the initial guy we worked with over there) quoted us a really high number for the repair and basically instilled the fear of God in us re: the job (e.g, it's going to go any minute now, it's going to take tearing apart your kitchen to get to this stack, it's going to cost a scary amount of money, etc). Needless to say, as first time homeowners my husband and I were pretty terrified and didn't have the money or the energy to deal with demos, renovations of our kitchen, etc. So we did what any normal person would do in this scenario--we ignored it! And so we basically pretended the problem didn't exist for 2.5 years, all the while holding our breath that this thing was going to leak at any moment. Finally, I got so nervous about this that I decided to be brave and get a second opinion so I sent the awesome folks at Lenox a message here through Yelp (via the new "get a quote" function. Try it, it's awesome!) to just see what they had to say and through messages we set up a time today for them to come by and take a look. I'm SO glad we did this. Chris came promptly at 1pm (we were given a window of 1-3pm) and took a look. And praise be, he told us the problem was not that bad and we had several more years in it before we really need to do it (the complete opposite of the other guy who was trying to get us to commit to a multi thousand dollar job in a matter of months). He told us he'd recommend that we wait a bit longer and replace it when we plan on doing some other home renovations (which we've been talking about doing in the next few years anyway). He said they'd be happy to do it for us if we wanted but it wasn't really necessary yet so why rush it and do demo twice if we don't need to. Basically he really put our fears at ease and gave us a more workable timeline, which made is so much less stressed about it. What I really loved, though, was how complimentary he was about our house and how he didn't seem phased by the job itself. We've had so many contractors, plumbers, etc, give us a hard time re: our nearly century old home and complain about how much extra work these types of jobs are. The previous plumber who did the pipe replacement just moaned the entire time about the job (I'm beginning to think he didn't want to do the job which was why he made it sound so terrible). Not Chris, he loved the character within our home and seemed really supportive of making sure we do it the right way to keep the integrity of the home intact. So so grateful! So we've decided to hold off on that job for a bit longer. But in the meantime I did ask him about a leaky faucet we have in the basement bathroom sink. He took a look and is going to email me a few quotes with two options: replacing the faucet altogether and just repairing it. We'll have them come out soon to work on it and I'll update the review once this is done but I have full confidence they'll do a great job.

My fiancé was quoted a price of $216 by Patrick to replace a bathroom vanity. In the meantime,…read morewater lines broke and wanted to hire this business to repair all plumbing issues. Calls were met with indecisiveness and skittishness; they never came back to finish the job.

called in the morning for a clogged bathroom sink. The technician was at my house within an hour…read moreand rectified the issue within 30 minutes. Everyone I spoke with was kind and respectful. I paid less than I expected which was also pleasantly surprising. I wouldn't hesitate to recommend this company or use them again.

first, despite our name, we're real people…read more We had a blockage in our kitchen sink yesterday evening in Ypsilanti. I pulled off the trap and saw it was clear, meaning the problem was farther down. So... time for the professionals.. Called our usual plumber who suggested contacting MPR. Told the dispatcher, and she scheduled a visit Fri afternoon. Don't recall his name... but he got here, did a quality job with a _loooooong_ snake, put everything back. Professional and top notch. oh, competitive pricing, too ($250), Yeah, you can probably find someone cheaper but that's always a significant risk.

I had a leak in my basement and knew I needed some pipes replaced. I knew it was going to be an…read moreinvolved project yet needed to be done to prevent further issues. I also needed a few faucets changed out. I knew it was going to cost $$$ but wanted to make sure I had quality work done without getting ripped off. I followed the recommendations of a few people and had olde towne plumbing replace pipes in my basement, install some shut off valves, and replace two bathroom faucets. I am SO HAPPY I went with them. I felt the price, professionalism and quality of the work was well worth the price they quoted/charged me. There were no surprises or upcharging and everything was discussed beforehand. If I ever need plumbing work, I will not hesitate to go with olde towne plumbing. Thank you Olde Towne plumbing!!!

I called my standby plumbers (Olde Towne Plumbing Ypsilanti) they were really busy today and…read morerecommended Michigan Power Rodding. I am very thankful for their recommendation. I called, she was very polite (apologies her name escapes me). We scheduled a visit, same day between 12-3. About 12 I had a knock on the door and it was Mark from MPR. Mark came in assessed the situation, quoted a price and got to work. He also took extra care in our crowded basement. Mark had to do some extra work to fix the issue and somewhat unexpectedly he stuck with the quoted price. When the drain was flowing nicely, he cleaned up the areas and prepared the bill. I feel the price was very reasonable and the service exceptional. Thank you Michigan Power Rodding and Olde Towne Plumbing for your outstanding care and quality of service. Hopefully you won't hear from me for a long time. Mike