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Velocity Master Plumbing

5.0 (2 reviews)

Services - Velocity Master Plumbing

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Steele Heating & Cooling - untitled

Steele Heating & Cooling

(7 reviews)

We needed a mini-split system to cool our 2400 sq. ft. house during the summer months -- we've been…read morebroiling back here in the woods on hot summer days for years! We made an appointment to get an estimate. A knowledgeable member of the Steele Team arrived on schedule and reviewed our options. A few days later we received the estimate, one that was lower than an earlier estimate we had received from a competitor, and we approved the job. The following week the installation crew arrived and put in the Breeze 33 system, including the air conditioning unit, 8 ducts strategically positioned in bedrooms, bathrooms and common areas, an air handler (installed in the hallway ceiling), and the outdoor unit behind the house. The crew was excellent and got the job done in a single day. They meticulously cleaned up after themselves -- actually, they did better than that, vacuuming the stairway cleaner than it was before they came and repositioning personal items in rooms that might be impacted by falling dust from the drilling. Our experience was great. Now we're set for whatever inferno this summer has in store for us. Highly recommended!

Awesome service! My A/C quit on a 95 degree morning. I called Steele at 9:30 AM. The dispatcher…read moresaid a service man would be out between 12:00 and 4:00PM. He arrived early at 11:30, replaced a burnt capacitor and had us up and running by 12:15. My puppy even liked Jack the technician. He fell asleep on his tool bag while he was working. How can you beat that?

Haley Mechanical

Haley Mechanical

(112 reviews)

Dom P, Ronny and Don H., were easy to work with and professional hardworking guys. They worked…read morehard and answered all my question. I'm grateful to my neighbor who suggested Haley Mechanical!

What a cluster. We…read morestarted our journey to get a new generator installed on 19 May. It was finally finished sometime in August. One would think that a place who specializes in generators would do better than this. However. First, the good news: our salesperson, DJ, was wonderful. He spent time with us going over the BTUs and size generator that would realistically be needed here. Also, our meter needed to be upgraded and I gotta say, Consumers Energy was great! Yeah, you read it. Great! They were here within two days time, had the thing installed and ready to go. Bam! And now...the rest. It took a while to get scheduled. Ok, no biggie. But when they finally arrived to do the install, that's when the mishaps began. It was hot outside. Like blazes. We kept the guys swimming in drinks and had them come in as often as they needed for AC breaks. The install was to take 1.5 days. Welp, by end of day 2, the people just left. Long holiday weekend? Extra extra day off? Going to contact us next week about finishing. No call. Call office. No clue. Called back. Evidently, generator needs a part. No one mentioned this. (Wouldn't you think that a place that specializes in generators would have parts?) Days go by. More calls to office. No part. More calls, no part. Called back and scheduled. Oh now something else. We will get back with you. Inspector from county can come in meantime. Cool! He arrives, very pleasant and inspects plumbing. He says, "when is electrical inspector coming?" Huh? He said that Haley should have also scheduled that. The plumbing inspector even called the electrical inspector himself (!!) and was told that Haley never scheduled him. Call office. Oh, uh, guess that didn't get done. Called office about SIX times to get that scheduled. The installers from Haley cut the outside gas line too short. That had to be redone. Now we are ready? Generator going to work now? No. Now the guys have to come back. The replaced part from July? Doesn't work. Replacement ordered. Call office. Is it there? Is it there? When are you getting it? Etc etc etc Part comes. Oh damn, now the lid doesn't lock. Going to order new lock. Call office. Any word on part? Anything? Hello? "We are going to have our new electrical manager help you out. He will call you right back" Crickets. Days and days of crickets. No manager. No anyone. Call office. Part here? Nope. Guy is coming out. New part found. He is super nice. Tries new part. Guess what! Doesn't fit! Eeeeeeeeee He says he is going back to take an entire lid from another generator to fix ours. He does. All is well. Days later. We get a call asking for the serial number so our extended warranty can be registered because Haley forgot to get it during install. Three weeks after that, we still don't see extended warranty in our app being added. Call office. Oh, she hadn't registered it. All in all, this whole process took months, and no less than 30-35 calls to the office to get things done. No one knows what is going on in this company from one department to the next, one employee to another. It used to be highly recommended because it was family-owned. Now, we can see how private equity has "helped" enhance another business into the trash heap of history. After this colossal mess, we do have a nice generator that works great. And we will be using an entirely different company for our annual maintenance.

Velocity Master Plumbing - plumbing - Updated October 2026

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