In November 2024, I called a well-known sewer cleaning company because sewage was backing up into…read moremy basement. They used hydro jet on my main sewer line. I thought the issue was resolved but a little over a month later, my area got a lot of rain. My entire basement flooded. I spent 3 days using a subversive pump to pump out the water. I called a plumber who recommended me to Sewer & Water Specialist. It turns out the 1st company temporarily fixed the issue. They did not resolve the main issue. Richard & Dave at Sewer & Water Specialist used a hydro jet to clear my main sewer line and used a camera to figure out the main problem, which was roots at the tap of my line. They cut the roots out to help prevent reoccurrence of the problem, at least for a while. They were a lot cheaper than the 1st company. Richard gave me a detailed explanation of my problem and used a camera to figure out the problem. I can use all my sinks and bathrooms now without things backing up in my basement. I am extremely grateful for this company.

I'm leaving three stars because the crew that came to fix the sewer line were FANTASTIC, but our…read moreexperience scheduling the service was a nightmare and merits ZERO stars. They were despondent for months and when we finally were able to schedule a day, the crew were unable to find someone to perform a ground inspection. The city of Livonia apparently needed 24 hours notice to get an inspector out to the job- seems like they should have looked into that prior to arriving, no? They then told us they couldn't do the job. We had taken a vacation day from work to be available, not to mention we had waited months to have this work done. Understandably, we were hoping to find a way to make it work. We called Sewer and Water Specialists (Monroe) and spoke with Kim. She told us that she had never heard of that before and that the township was in the wrong because they schedule this type of repair 20 times a day and have never encountered this issue. We asked if we could call the township directly to try to request an inspector and she sarcastically wished us good luck and explained that they never do that. We called the city of Livonia. Guess what- they did do that. So an hour and a half of this nonsense later, the crew stayed to do the job and had to work double time to get it done before the inspector arrived at 3- all because they were set up for failure by their back office support. But the crew was very polite and truthfully did great work. They took special care not to kill our plants and not once that day did they show frustration for the several miscommunications that occurred that morning. Thank you to the crew for your help- Don, Scott, Amber and Kenny. Here's to hoping this review will encourage better customer service or at least the utilization of Google calenders or Excel spreadsheets to help facilitate better planning and organization.

The township required a testing of my irrigation system for back flow issues…read more Ken Cooks was the most reasonably priced - an appointment was easy to schedule and they arrived on time and took care of submitting paperwork to township!

We have had a very difficult time getting a new dishwasher, it's taken months. We finally switched…read morestores and got one in a week, but there was a corroded hot water pipe and needed replacement before we could use it. We were also without hot water in the kitchen until the pipe was replaced. Ken Cook fit us in and the repair was complete 24 hours after out install. The plumber was very professional, on time, knowledgeable, and replaced a couple pieces getting the plumbing mess under the sink organized and easier to maintain with shutoffs for the different feed lines to the refrigerator and water filter. IT'S NICE! He was also Covid-19 responsible which is appreciated. Highly recommended and their efforts fitting us in were greatly appreciated.

This company installed shower hardware in such a way that the water cannot get hot, did not return…read morecalls or emails to have this remedied, did not respond to BBB, shows on website it is BBB certified but is not, did not return calls from the Township. Worst company I have ever dealt with

I had a leak in my basement and knew I needed some pipes replaced. I knew it was going to be an…read moreinvolved project yet needed to be done to prevent further issues. I also needed a few faucets changed out. I knew it was going to cost $$$ but wanted to make sure I had quality work done without getting ripped off. I followed the recommendations of a few people and had olde towne plumbing replace pipes in my basement, install some shut off valves, and replace two bathroom faucets. I am SO HAPPY I went with them. I felt the price, professionalism and quality of the work was well worth the price they quoted/charged me. There were no surprises or upcharging and everything was discussed beforehand. If I ever need plumbing work, I will not hesitate to go with olde towne plumbing. Thank you Olde Towne plumbing!!!

From the initial meeting with the owner, Neil Miller, to discuss a new furnace/humidifier/air…read moreconditioner system installation, Miller's Nu-Tech was all about high level customer service at every turn. The 2 day installation and subsequent follow up was an overall exceptional experience. This company honestly is a bit more expensive than others, but is worth it. The technicians: Brett, Ed, Joe and Matt (front office) and Bridget (back office re: rebates: are all personable, respectful, honest and took the time in explaining options available with costs in mind. The two technicians practiced safe measures at all times in lieu of the Covid virus precautions; they even wore masks while working in a very large open basement area! Highly recommend Miller's Nu-tech Plumbing and Heating. There is no need to research further!

I had a completely new HVAC system installed and this was a hassle free process from start to…read morefinish. Noel was responsive, professional and very polite. His quote was more than fair and his knowledge of his trade was very comforting. Ashton and the crew that installed the system went above and beyond to make sure I was happy and that everything was installed to perfection. I will be using them for all my future projects.

I discovered my water heater was leaking over the weekend and Michigan Expert Plumbing was able to…read morecome out and install a new one a few days later. I am very happy with my new water heater. Installation was fast, great service, great price. I highly recommend this company.

The service we get from Martin has always been top-notch. He knows his business, been doing it for…read moremany years. Always knowledgeable, friendly, and leaves the area clean. Highly recommend.

Martin did a great job installing our tankless hot water heater. Everything in our 1929 house is…read morealways a painful project, but Martin handled all of my house's "difficulties" and came up with solutions to make everything look and work great for us. He is a great communicator, answering all of my questions in less than 24 hours. I will be using Washtenaw Pumbing in the future and would highly recommend.

The owner of this company blew through an intersection with a yield sign today in a red truck with…read morea trailer/digger attached and almost hit me. I noticed there were still people on site from where he was driving from. I spoke with the other person working to get the name of the Company, so I could call and inform them of this situation. I was told not to bother as it would fall deaf ears because the person driving was the owner and he didn't care. Do you think he will care when he actually hits someone?

When you see that there is water coming through your basement wall and it hasn't rained in days you…read moreknow there must be a break in your water line. The city told me it is up to the homeowner to make any repairs if it is not a water mail. I knew I needed something more than a guy who comes out and cleans your drains. After an internet search I landed on Diggit. I could not have been more pleased. He said it might be a week to pull permits and make room in his schedule but 2 days later he was there digging up my yard. The crew of 3 was respectful and efficient. They put in a new line and put everything back the way it was when they finished. And for all the work they did I found the price very reasonable. I would certainly recommend them to anyone who needs plumbing work done.

The office answered my call and set up my appointment. Everyone was professional and helpful. Lance…read moreand Levan were prompt, professional, answered my questions and did an excellent job. They had to remove drywall to repair leaking sink pipes that were causing mold in the basement. It was a good price. Call Best Plumbing for any Plumbing problems.

We needed our kitchen/laundry line snaked to the main sewer. We called Best plumbing based on the…read morepositive reviews on Yelp. They had two people out within an hour of our call. The issue was handled within a short time at a reasonable price. Highly recommend!