Prompt, thorough, professional. Even showed me a fix I can do myself next time. Family business, fairly priced. Both Ed and Brian (father and son) have been out for repairs. Great job every time! read more

Mike came to our kitchen faucet emergency. Very professional and 'understandable'. The new Kohler is so sleek, efficient and very secure! Thank you, Mike. read more

Had an overflowing washing machine on our hands and we assumed we'd have to wait days to get it solved. Sinks to Sewers got someone out the next day. Our technician was super prompt, solved our issue quickly, and was very helpful in walking us through how to prevent it from happening in the future. Also felt like their pricing was fair, which was much appreciated amidst inflation insanity. read more

I have been using Sinks to Sewers since the mid 90's. They are professional, informative, focused, thorough and fair in pricing. Brian serviced my last call. He was not only friendly but encouraged watching his work and to ask questions. Pat in the office did a search for the piece that was needed for the tub and called to confirm that the special order came through and did a service swap with another to put in the piece immediately since the work was time sensitive. They are are exceptional in service, quality and value! I always enjoy having them service our plumbing needs. read more

My plumbing is 50+ years old and failing to drain the water. From water getting water in the wall and the basement, 4 plumber came out. They gave me the fix I needed. read more

I needed a new sump pump and called and was given their pricing and the exact model of the replacement they would use. They were out the next day and Brian installed the new sump pump explaining what he was doing. Brian was friendly and professional and is a master plumber. He got the job done in no time and explained to my how to test it and he tested it before he left. He wrote all the info I would need in the future on the label on the pump and on the book. Brian was very thorough. This is a small family owned company who is honest and reliable and their concern for customer satisfaction is number one. I highly recommend! read more

I just wanted to update my review with some covid information. During the Stay Home order, I had a leaking faucet that needed to be replaced. When I scheduled with Pat, she asked if anyone in the house was sick and if we had been following the Stay Home order. I found it reassuring that she was that concerned about safety. When Brian came out he was wearing a mask and I felt comfortable letting him in my house (the first person in months) and I also wore a mask when interacting with him. read more

It's rare that a visit from a plumber turns into a pleasant experience. But Brian from StS was so courteous, professional, knowledgeable, and tidy that it was actually great to have him in the house. Brian took the time to explain exactly what he planned to do, gave me a consult on another maintenance issue (and called the office himself to setup a follow up visit), and was so quick and quiet I hardly knew he was working. I'll be a customer for as long as I live in Ann Arbor! read more

Sinks to Sewers to the rescue! We have been using this family owned service for years and they always come through for us. We had a sewage backup emergency, and lovely Pat found a way to get help to us same day. I have them in speed dial as they ALWAYS come through! Thank you to the entire crew of knowledgeable and helpful people at Sinks to Sewers! read more

We needed our kitchen sink snaked. Sinks to Sewers came the same day I called them! He fixed my sink and a toilet in record time. The tech wore a glove and mask, important during this virus outbreak. Highly recommend and thankful they could help us! read more

Ed's skills are beyond what I would ever expect.  His experience/expertise saved me money and it was a small repair rather than a gigantic messy project. The previous plumber could not fix the problem with a broken faucet valve, so he wanted me to open the neighboring wall and the ceiling underneath, so that he can access the faucet from two sides.  Then, the previous plumber did not respond.   Ed cleaned the faucet, inserted a new part and he was done in half an hour.   Very highly recommended! read more

Thank you for your services. I had a backup in my sewage due to the drains being clogged from tree roots. They took care of it in a timely manner, were very receptive and gave me a great price compared to other Plummer's. read more

I'm grateful I called STS to repair my leaking shower faucet. Pat, Ed, and grandson Owen did a fantastic job. They were very helpful when we discovered my lifetime delta faucet was discontinued (basically obsolete) and advised I obtain warranty parts from the faucet company. Ed was very personable and a great problem solver when said part was missing parts and had incomplete instructions. Price was fair, service was quick and professional, and I couldn't be happier. Highly recommend and will most definitely call STS again when I have my next plumbing issue. read more

I had some trouble replacing the cartridge in my shower (it was leaking), and decided to call Sinks to Sewers to come fix my mistakes. Turns out, I was 99% there, and just needed to a little help over the finish line to get everything working. The friendly Sinks to Sewers folks spent ten minutes on the phone with me, gave me perfect advice on how to fix my problem, and saved me from even needing a house call. So, thanks to Sinks to Sewers for friendly service and for saving me the cost of a house call when it was possible to avoid it! read more

If you care to have COVID-19 vaccinated service people in your home- beware. This business has staff who are not. We had two people show up at our home and when I asked if they were vaccinated they took out masks and put them on. Apparently, it didn't cross my partner's mind to ask when he made the appointment. We have used this business a few times over the past 20+ years as home owners but plan to find another service provider in the future. read more

Ed from Sinks to Sewers did an excellent job repairing and replacing 3 of my faucets in my condo. Unfortunately, he also did an excellent job of chatting for an hour in the middle of his work. This meant I was charged an extra hour for the service. This didn't bother me so much at first because when he was done, I needed the him to stay and talk to my home warranty people. They needed to confirm the cost and the repair work in order for them to cover everything. Ed ended up confusing them on the cost of everything, and it took a little longer than expected. He ended up getting very angry, yelling at me, and slamming his things on my counter. I gave him his check and politely asked him to leave me house. By the time this all went down, he stayed an extra 30 minutes. Given that I he wouldn't stop talking and get back to work for about an hour, I thought this was fair. I would not recommend Sinks to Sewars, or at least would not recommend starting a conversation with Ed. He will waste time, and charge you for it. He may also become agitated, loud, and violent. I will never call them again for any service. read more

Interesting... Posted this review in April of this year, alongside two other one-star reviews that have mysteriously disappeared. I will repost, because you should know what you're dealing with if you call these people: I had Sinks to Sewers out several times over the last few years to fix a drain in my basement that kept backing up. They snaked it and charged me each time--until the last time it backed up and flooded my basement 40 days after their previous service call. They said too bad, their guarantee ends at 30 days, and I'd have to pay to have them out again. Thank goodness I didn't. Turned out they had failed to properly diagnose the problem any of the previous times they were out--and would have simply charged me and left once again, with my basement ready to continue flooding. Despite being a longtime customer of Sinks to Sewers, they did not make the effort to properly diagnose my plumbing issue and they did not stand behind their work. read more

Just used these guys. I was about to do a home fix of a fawcet but the valves were old and wouldn't shut off so I figured I'd let the pro's handle it. Used Hutzels before but felt their prices were a bit high. Call Sinks to Sewers because of the good reviews. They were able to come out the same day. Young man knew exactly what to do. Didn't waste time . and took care of the problem. Price was very fair. Charges were a little high on parts but at least they had them. I would use them again. Also its a family business. read more

Two thumbs up. I just had a really bad experience with a competitor and Gabe the plumber was a great relief. The other plumber gouged me for something they misdiagnosed, and then said it would be another several hundred dollars to replace the stop valve that was now leaking profusely. Forget them. Anyway, S2S was great. Gabe offered to FIX the part rather than replace the part - what a rare find for a plumber. It was very reasonably priced - 1/3 the price the other guy quoted and I kid you not. I told my landlord and will call them whenever I need help. read more

Friendly and professional but couldn't fix my problem. I have a clogged drain that I couldn't snake myself with a 50 foot snake, so I called these guys as they were referred by a friend. They said they'd get it taken care of. Their plumber who showed up was very kind and professional but after trying a couple different times to snake/plunge the drain, no luck. He expended all 60 feet of his snake and had no other options, leaving me to have to call someone else with more power. Had I known they were so limited (I mentioned I had a 50 foot snake myself that didn't work) I would have gone with someone else from the start. I didn't get charged for the actual cleaning fee since the line wasn't cleaned, but still charged $90 for the service call and time. I understand having to pay to operate but I'm very disappointed in the lack of capability and am back to square one with $90 literally down the drain. I'm sure these guys are good at what they do and may be better equipped to handle different problems but I was not satisfied. Update: I had Michigan Power Rodding come out to take care of it. They snaked the exact same way, and they hit the clog in 35 feet. Upon showing me their equipment I immediately noticed that the end of the snake was much more rigid and capable of breaking through a clog. They even went to 60 feet just to make sure everything was cleared, and at that point they made it all the way to my final clean out. This means the original STS technician made it just as far and only poked through the clog, not actually clearing it at all. The equipment difference was insane, with STS's equipment looking barely more capable than my own. Managements only response was that they tried, but honestly using low grade equipment doesn't cut it, because I also tried with low grade equipment. Don't waste your money or your time with Sinks to Sewers for drain cleaning. read more

Fast, efficient, reasonable pricing, helpful, and masked.

I can't say enough good things about this family, locally owned company. Have used them for years but recently two things stuck out to us. One was last spring when Gabe came to look at our master toilet and it's inefficient flushing from time to time, we thought it was going to be $100s of dollars maybe even$ 1000s to fix if the venting to the house was wrong. I even told Gabe this, nope just sediment built up on the under flush, some vinegar and a deep clean and Gabe was on his way! Holy Moly honesty! Then just after Christmas we were preparing to leave when we notice a small leak on our basement floor from the ceiling. I called them and the owner came out immediately and assured me it was our washing machine and it was fine to go away! He also walked me through how to turn off the water to the house in our absence. These guys are fantastic! read more

Had a leaking faucet in a bathroom and a leaking shutoff In the basemen for my outside irrigation system. Very prompt response from Sink To Sewers. Brian fixed the leak but went beyond and adjusted the positioning of the faucet handles and showed me what the problem was. He took time to explain in detail and then completed the work very satisfactory. Then he tackled the shutoff in th e basement. Again Brian explained in detail what should be done and just replace the shutoff. It was like a jigsaw puzzle, because though the years plumbing work was required Replacing the whole house shutoff ( which had failed some years ago requiring the city to turn off the water at the street). Brian replaced the jigsaw with one smooth continuous pipe and shutoff. Needless to say that I will be calling Sinks To Sewers for my next .plumbing job. Very very pleased with the workmanship! read more

My kitchen sink drain was clogged beyond the range of my amateur tools and abilities. Eddie came out, promptly fixed the problem, carefully tested his fix, cleaned up afterwards, gave me a senior discount - and taught me several things about preventing and fixing clogged drains that may prevent me from having to call a plumber again. But if I ever do have to call one, Sinks to Sewers is the one I will call! read more

I made an appointment with Sinks to Sewers, and was given a window of time when they would come. They never showed up and never called to explain/reschedule. I would recommend everyone avoid this company due to terrible customer service. read more

We have used Sinks to Sewers several times and they have always provided us with exceptional service. We just had a faucet replaced by them and they did not disappoint. Punctual and friendly, with reasonable/competitive prices and high quality work. read more

Today was either the 3rd or 4th job this company has done for us over the last few years, and every time it's gone smoothly and efficiently. Gabe arrived right on time and fixed both the problem we called about and another small issue that we'd had for decades in just about an hour and for less than anyone else would have charged, I'm guessing. Plus he left the bathroom cleaner than he found it. If you hate dealing with plumbing problems, call these guys, they make it easy and painless, can't recommend them enough! read more

I would give five stars but I worry the review might get flagged. We had a small leak in our kitchen sink and I couldn't fix it or figure out what to do. My wife called and they set up an appointment within three days even though we weren't really a major emergency. Brian came over, looked at the sink, and gave me a few options, none of which involved buying from him. He spent 20 minutes educating me on the least expensive manners and even suggested chrome faucets to match the cabinet effects and make the kitchen pop more. He was quick, professional, didn't bring dirt into the house, and told me if I needed anything else I could call. He talked professionally but wasn't trying to be over my head. He did a great job. If I hear my friends ask, I'll highly recommend Sinks to Sewers. I felt great about the whole experience. read more

Several years ago we contacted Sinks to Sewers and at dinner tonight we discussed plumbing contractors and the visit - and I was encouraged to write a retroactive review. I would never have them come to my residence again - the guy who came to our house asked to use our bathroom, closed the door and rummaged through our medicine cabinet. My wife caught the guy and sent him packing, but not apparently before he stole a bottle of prescription pain killers that my doctor had prescribed for my back. I can't help but wonder how many times this has happened to other clients, and when my wife called to report this incident the company did nothing to make amends. read more

We've had Sinks To Sewers come out to our home a handful of times to do various plumbing jobs and each time we've had them fix or replace things, they've been nothing but courteous and prompt. Each time they've been here the work was done in a timely manner with excellent results. They are our go to plumbers! read more

Arrived on time and with a van full of parts so the fix could be made right away -- got my tub fixed quickly! Also showed me how to fix it, in case I want to try to do it myself if it happens again. Very nice, fair pricing, would definitely call them again. read more

We have used Sinks To Sewers twice and both times have been wonderful. We were really impressed with Brian and his ability to problem solve during a toilet installation. He found a defect in a new toilet we ordered ourselves from Lowe's and was able to find a replacement right away, when Lowe's said it would take two weeks. We are so thankful to have found plumbers that are sincere, honest and do a great job! read more

We called Sinks to Sewers with a non-emergency, and after leaving a message, Pat contacted us within a couple of hours and they came out later that day. We had a clogged toilet and needed a new kitchen faucet installed. Gabe was very friendly and knowledgeable. He explained why we were having problems with our toilet and all available options for correcting the problem (who knew toilets could be so complicated?). He explained what he was doing as he both fixed the toilet and installed the kitchen faucet and cleaned up completely after the job was done. Overall cost was very reasonable, and I would definitely call them out for any future plumbing needs and will recommend them to everyone I know. read more

Simply put: Sinks to Sewers is amazing. Brian, his dad, and Gabe went above and beyond replacing our kitchen sink, kitchen faucet, and bathroom faucets. They were on time, friendly, knowledgeable, and cleaned up after themselves. My family is very pleased with their work and would definitely call them again! read more

What an amazing company! Family owned, fast, efficient. I called and spoke with Pat at around 11 am and Brian was at my house in the 12:00 hour. Fixed my leak in less than an hour and was very reasonably priced. What else can I say? Call them for your plumbing work! read more

The Sinks To Sewers owner, Ed, was right on time for my service appointment, and he was very well prepared with all the materials necessary to do a very difficult plumbing repair/replacement for a broken shower valve. He was very professional and friendly. Ed kindly explained to me every thing he would be doing to further ensure my confidence. I appreciated that his bill was fair and detailed all that was done, including the parts that were installed for my future reference. Ed used a tarp to protect my carpet and he cleaned up when he was done to have my shower looking like new. I know a great deal about plumbing and I found Ed to be the best there is, especially with a difficult and demaning plumbing problem. I highly recomend him. read more

I had several water problems - leaking sink, leaking outdoor spigot, faucet to basement toilet won't stop leaking (had to shut house water off), and replacement of basement toliet. Brian was so personable and informative. He explained every step of the problem and his work to fix it in layman terms so I could understand it easily. I really appreciated that!! On top of that the prices were fair and reasonable. I expected it to cost more! As a woman, I always worry that I am going to get taken advantage of about these things I know nothing about. I highly recommend this company. read more

I didn't even make it past getting an appointment 10 days out, after having calling about a plugged toilet, which after plunging for 15 minutes is the sole extent of my plumbing ability and knowledge. If you don't know plumbing you call a professional plumbing company... evidently not Sink To Sewers. Notwithstanding the week and a half without a downstairs bathroom until the appointment; absolutely ridiculous to be "grilled" by the receptionist (that admitted she knows nothing about plumbing) on where and how the pipes in my house are connected (the house is 46 years old and I've lived there 12 years. HTH would I know?) Where the septic is and how far... suggesting maybe the septic needs pumped... (I had a septic company pump it 3 years ago and told it didn't really need it. I did not ask them how many feet from the house it is nor did they even ask me where it is!) Receptionist only had excuses and additional excuses for why they can't help me depending on answers I could only guess at ...seriously?? Yes, I know a plugged toilet can be an indicator of other issues... that's why I called (I thought) professionals!! What a shame. Complete waste of time. Reading other reviews, evidently it depends on what day of the year it is, which way the wind is blowing and if the sun is out whether you get any service, good service, the run around, or jerked around. read more

Ed fails to realize that his story of why his work failed was never told to me until I start to ask questions. Is that not the definitation of MISLEADING and a classic case of someone not being upfront and honest? Oh, but he made sure to tell me he tightened some screws on the handles.. ?! And now he takes shots at the tenants? Come on. read more

In Ann Arbor last month visiting my mother and discovered that both of her toilets were leaking. Looked at Yelp and found Sinks to Sewers. Called on the weekend and received a prompt call-back Monday morning from Pat. She scheduled an appointment the same day. Brian arrived on-time, quickly fixed both leakers and also checked mom's sink to confirm it wasn't leaking. Great, friendly service and a reasonable price. They are now on mom's fridge as the plumbers to call whenever needed! Thank you S-2-S! read more