Nothing in my size. Hidden store. Unhelpful staff. Nice woodwork. They're trying so hard to have "name" brands but the sizes are limited to mostly 1x-4x read more

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Thank god for this store for us big guys. Selection is expansive and brands are great. Prices are a little up there but its doable

Vincent is the best employee i've ever been helped by. Every time I go in and need help or advice, he doesnt hesitate to speak up! Ive bought like 3 outfits and each one he has given me some good pointers whether it matches or not. The store is very clean, very quiet and its the best experience everytime I go ESPECIALLY with the employees that work there!!! read more

The customer service does need a little bit of work, but honestly, it's all over the place these days. I like the presentation of the store in the variety of clothes. I was happy. I popped in because I needed a pair of pants at the last minute. read more

My husband was looking for a pair of dress pants for a cocktail party next month. I was dreading this because this store had a reputation for pricing their clothing on the high side. I was pleased to see that their prices had come down and the selection had gone up. We were cheerfully greeted my Matthew when we came in and he made some suggestions and really knew his stuff. It was so refreshing to be in such a body positive environment. He had the exact size we needed with no alterations needed. The clearance section had some amazing options in there. I need to look for more another day. If you're looking for quality clothing and you are in a larger body please check them out. Ask for Matthew he was amazing read more

Shawn was great! She knew and understood exactly what we were looking for! Was able to suggest different styles based on the first selection and showed other shirt colors. Helped us to understand what and how to pull the outfit together for a cocktail attire wedding. The store was clean and organized. Overall a successful shopping trip. Thank you Miss Shawn, we appreciate you. read more

DXL - A jacket she held for us. The shirt is not pictured. - Shoe Stores Near Me - San Diego, California

They have everything and friendly helpful staff ! Came in looking for a suit but staff was so great , I came out with two. I will continue to buy from this location . read more

I don't think there is anything worse then racing the manager to the door to shop! I'm well aware of the operating hours of 10-7, what I wasn't aware of is operating hours 10-6:53. What's even worse is the female arguing through the door with another buying client as he begged and explained the travel expenses and time it took to get there why she closed the building early. I have never shopped at DXL but I want to say congrats on your success as a business, doing so well you have the leisure to turn business away! I decided to go to the rack, got a nice outfit for an event tomorrow (Tommy Bahama) and added some few other new additions to my closet. Rack +$561.32 DXL $0. Manager for the win! If someone would like to look in to this, I'll save you time. Mission valley mall 7/29/2020 at 6:53pm mall entrance. Thanks read more

Really? This ghetto mall just gets worse. You don't want potential customers to walk through your store? Cool bro. Funny thing is bc of this I had to walk through the Macy's and ended up spending over $200. Hmmm big mistake DXL, BIG, HUGE! read more

DXL - Really? This ghetto mall just gets worse. - Shoe Stores Near Me - San Diego, California

We started across the street at Men's Wearhouse, once a reliable bastion of customer service. Not this time. We were brushed off and told to look for suitjackets on our own. Please see that review I just posted. I started looking up 'big and tall' knowing these stores existed, and thankfully the search engines diverted us to DXL. Great diversion. Diana was 5 stars, the selection was good, and I'll be back. Nice to spend my hard-earned money on great quality clothing and great customer service! read more

Raul was awesome. I felt so bad, I had to exchange 7 items today and get one size lower for all of them, and he was very patient (it was an online order). Shopped here a few times and, being 6'8", I'm grateful to have a store that's local that caters to my sizing. The selection online is even better. It's a bit pricier than your average store, but that's understandable given that it's catering to a niche market. I usually just shop the clearance and online specials. The store in Lake Elsinore is worth a visit, too. read more

Very helpful and friendly staff - found some sale items when a suitcase was lost in transit. Thank you

About a week ago ... it was a long day. Worked my 8 hours then had to shop for new clothes. Went to another place that was closer to my job. Horrible experience. Just didn't seem like they was there to help out the customers. Just to grab a commission check. Everything was fast and it seemed like everything was a bother. After about an hour, I had enough and left. Went over to DXL and as soon as I walked in, even tho they was busy, I was greeted by Phil. And let me tell you, the man was on point! Everything you needed in a salesman, he got it. I hate trying on and picking out clothes. I explained that to him. And that I just got a promotion, then he took care of EVERYTHING! Sized me up. Ran around the store and picked out a few outfits all the way from the shoes and socks to the belt and ties. Had me looking sharp! I bought everything. Like I said , I hate shopping and trying on clothes but stood 2 hours in there and it was like I had a personal assistant. Thanks again if you ever read this Phil and I'll for sure be back for more outfits! read more

This place is great for big guys. Both my buddy and I went here to get some stuff and they have way more options for big guys than other places. All of their shoes start at bigger sizes which is awesome for me cause I have giant feet. I bought two pairs of shoes, lol. I will go back here again and suggest this place to others. Thanks guys! read more

I have been going to this store for the past 2 years. The employees are always polite, and very helpful. The store is always clean and well stocked. read more

I just completed a DXL shopping session and was helped by Phil. Through and through a traditional gentleman. Very helpful, fashion forward and practical. Prices are higher than average at this clothier, but if you know how hard it is to get Big & Tall clothes in San Diego, you will quickly realize you are in the finest B&T clothing store anywhere near. I have been shopping here since it opened and have had great experience with managers Stephanie and Todd. Way better management than other stores and if you want to dress nice, this is your best choice of stores. Always super clean, never dust on the products, large stock on hard to get sizes, the best experience hands down. read more

DXL - This is Phil, the friendliest fashion guide you can ask for. A gentleman through and through. Knowledgable & extremely helpful. - Shoe Stores Near Me - San Diego, California

Very disappointed with the service I just received. Been shopping with this company for years, unfortunately I can't really shop anywhere else because I'm a big guy. I've had three shirts in a row that shrunk more than 2 inches and were completely unwearable after 2 washes. The shirts run $70 to $90 each for a t-shirt and when I went to return them they wouldn't allow it. Don't have many choices where I'm going to shop but I certainly won't be giving my business back to this location. This location used to have a female manager that was absolutely wonderful to work with but I noticed she wasn't there so possibly the rules have changed or the current management just doesn't understand the value of long-term customers. read more

I came here to do a return. The lady freaked out and just kept me waiting. Do yourself a favor and blacklist this damn store. It's not professional at all to torture a customer processing a return. One of the ladies helped me. While the slacker comes and distracts the one helping me intentionally. Extremely unprofessional.... read more

Also known as DXL. A shopping experience catered to the "Big & Tall" man. This store recently opened up a little over a month ago at the Westfield Mission Valley Mall where the former USPS office was at. Its literally right across from the Lens Crafters and Onami Seafood Buffet in the mall. Better yet, park at the Macy's Home Parking Lot near the underground parking for better access to the store. I went shopping here with my husband who happens to be big as he is tall, though he figures into the smaller side of "Big" (XL-1X). Anyhow, this store is a one stop shop which I'm sure is desperately needed for the Men in that category. Think Department Store. It has DXL's own store brand version and name brand version of jeans, shirts, shorts, etc. for the Casual, Traditional, and the Sports enthusiast.. There is also a section for Business and Formal wear with their own in house tailor. There is free, expedited shipping directly to the store on items that are not in stock. There is also a free, rewards club that is point system based which I know will come in handy in the near future. My husband was like a kid in a candy store. In the past, we've just been accustomed to ordering online or shopping at the "Big & Tall" section at JcPenney's which is typically a small section in a random corner somewhere. This store totally fills that void and then some. However, take note. Like all great quality clothing, the price is a bit on the moderate to expensive side. You get what you pay for. There are random sales across the store and there is a clearance section that is worth looking over. Though there weren't any ongoing deals when I went in, I was told that there will be upcoming deals in the near future. We had just missed the deal that is often seen in other boutique stores like "Buy $$ worth of merchandise, you get $$ to use at a future date" type of deals. I'll be on the lookout for that! I'm impressed with the overall clothing selection of the store and the knowledgeable woman helping us who happens to be the lovely Andrea. She was definitely on par. A nice touch with the store's customer service is that they offer you a complimentary small 8 oz bottled water while your browsing through the store. There is a large flat screen tv and pair of seats while you wait. For me, I was definitely taking advantage of the bottled water, the seats, and the TV while I waited for my husband shop, try on clothing, and decide his selections. Oh....how funny how the roles had reversed today! read more

Best shopping experience for my husband, ever!!! The salesgirl was absolutely perfect - she was cute, friendly, approachable, and made both me and my husband feel very comfortable. The entire store is filled with clothes he could wear and he was so thrilled! She sized him once and accompanied him through all the different sections. She listened to his needs and likes and dislikes and found him perfect clothes. And la pièce de resistance? She brought us bottled water! We didn't have to ask - didn't even mention we were thirsty! We had just been at Macy's where the only water they have is bottles they sell at the register. This was seriously a lovely shopping experience with great service and fantastic clothes. All well worth the price. My husband is beaming. read more

2 stars for customer service. Three attendants and not one greeting considering I was the only customer looking to buy. Ended up buying glasses and and service was an slow as molasses- still not a HELLO. NO bag needed but I asked for something to wipe the $20 shades and I was directed to lenses crafters REALLY???? WOW... LOTS to learn in retail! Extremely disappointed in a specialty store. read more

If you want a suit or old man clothes, this is your place. Asking for anything beyond that and the staff becomes surprisingly unhelpful. I guess this is why everyone buys stuff online now. Oh well. read more

Had to write a quick review for the manager of this store. She was so amazing to work with! We were buying a particular pair of pants, that were not in the store. She helped us along the way, and even took the time to negotiate a bit. Though the price stayed the same, I felt like she was really trying to help. The clothes are a bit pricy in my mind, but I'm used to shopping for "regular" sizes so I'm not a good judge! read more

I walked into this store on 12.21.2017 with my boyfriend and was going to purchase him some clothes and accessories for Christmas 2017. Normally, I have a great experience. This time, we were greeted at the door by Phil and later on by Casey. Because my boyfriend's size can fluctuate, he needed to try on a smaller size than what he normally is (a 2xl). Never have I been so embarrassed and humiliated. Phil followed us around the store even when we said we knew what we were looking for. He made us feel as if we were stealing or trying to steal. I had a footlocker bag because I just bought some new Jordan's for another Christmas present. Phil insisted that he take my footlocker bag as if I would have the audacity to steal. I have a great job and my boyfriend has two jobs. The fact that they made us feel like we were stealing is DISGUSTING! It honestly felt unreal. Long story short, my boyfriend tried on the clothes and wanted to leave immediately after. I still made the purchase because the quality of the clothing is great. My boyfriend even donated to the baby they were trying to raise money for at the register. No one has every made us more annoyed and disgusted from shopping at this mall ever. If you think someone is stealing and is going to steal, make sure you make it discreet. There are other ways of dealing with it. Merry Christmas DXL and I hope the new year the customer service will change. I will probably only buy online from now on or shop elsewhere. read more

Over all this location was a great size. The workers were on point and very focused on taking care of the customers making them feel welcome and cared for! The over all selection of clothing available was great. read more

Bad service and bad attitude. Sold me the wrong size and would not take responsibility for finding a solution

What a great experience we had here! My boyfriend is 6'7" so finding anything that fits him is nearly impossible. We walked in to Destination XL and were immediately welcomed and helped by a young lady. (sorry I don't remember her name) She fitted my boyfriend and helped us pick out some nice shirts and slacks for a wedding we were attending that night. We were amazed at how well everything fit on him! We were also surprised at how big their clearance section was. Definitely will be going back there when we are in San Diego! read more

DXL - Like a kid in a candy store! - Shoe Stores Near Me - San Diego, California

I walked into the store this evening and was not greeted. In fact, I was in the store for almost 30 minutes before someone approached me. I was asked by an associate if I was going to need a fitting room. He made me feel like I was an inconvenience as I carried all of the garments as he offered zero assistance. Another associate kept commenting about his transaction and how many suits he sold this gentleman as I was left alone. Probably my worst shopping experience at DXL ever. read more

A mix up with my wardrobe as I was coming into town for a wedding prompted me to call ahead, and Diana answered! I told her the situation, she pulled clothes style, type, and size I requested as time was a factor. When I showed up Andrea took me to where the clothes were, and as I chose the selected clothing. She made recommendations to help me look better, it was definitely appreciated! By the time I left I was definitely satisfied and made the ceremony on time and looked great doing attending it!!! Thanks Andrea(she is a charmer, and cute) Diana you saved my arse! read more

The Manager Todd here is GREAT! He is VERY professional and extremely helpful with all. When ever I come in to shop he nails my size and is so helpful I end up spending more! I average 3-5 hundred per visit...I don't mind spending more when it's quality items that I know will last. Being treated right does not hurt either! Thanks for the professionalism! read more

There are so few options for bigger guys so it's sad that DXL uses this opportunity to gouge consumers. In December, I visited this store to get some clothes for some holiday parties. I knew that I was overpaying for off brand clothes but was I a pinch. But the sales person told me that for every $75 I spent, I would get a coupon for $25 to spend I in January so I spent a little more than planned knowing that I could take advantage of some good deals later. So yesterday I stopped by DXL in Mission Valley to use my $50 in coupons. I spent about a hour picking out and trying on several items, knowing that I needed to spend $150 to take advantage of the savings and I knew there were some brand exclusions. So I pick about $200 worth of stuff and head to the counter. The guy starts ringing things up and sees my coupons (and it's the same guy that had helped me in December) and then and only then informs we that the coupons were only good on full priced items. It just so happened that all the items I had chosen were on sale (each about 25% off). This was not intentional al, just worked out that the items I liked the most and needed were on sale. Dude was very rude about it, so I walked out and won't be going back. Such a ripoff and scam. I am better off going online or to other retailers. Won't be scammed again. read more

We were down in San Diego for a wedding and I was originally planning to rent a suit, but LA traffic of course made that impossible. Thankfully my wife found this place which caters to bigger guys and for the first time in my life I found a shirt that fits without being custom tailored. We walked in at 10am when they opened, Todd immediately greeted us and came over to see what we needed. What a great reception! I haven't ever walked into a business the minute they open their doors to such a warm welcome. Todd listened to our plight and immediately went to work finding the perfect jacket, shirt, and tie that I needed. This guy is great. We were in and out minus pants in less than 20 minutes. The fact that they have an in house tailor is great, but unfortunately we weren't able to get pants and have them done here since the wedding was earlier in the day. Any guy who is big and/or tall needs to check this place out. Todd got us decked out in quality clothes that fit well in very short time. Next time I'm back in San Diego I'll definitely be back! read more

This chain store is great, but this is a warning about location. The directions are to the wrong address. The address is correct but don't follow the directions. Go to Mission Valley Mall, park near Macy's Home and Furnishings entrance, look to the right and you will see an entrance to the rear of DXL. The address Yelp sent me to is for DSW. read more

First visit to DXL ever. Andrea was amazing and helped me with all my need,s will definitely be back and asking for her. It was nice to know that at 6-2 and size 40 waist i can still shop here and find stuff on clearance!! Great find read more

Being of the class of 14-15 shoe size, 3XL shirt size, I'm on the other end of the stocking sizes for most retailers. I was pleasantly surprised that DXL was open after I left Target after work around 7pm. The store was empty short of two employees. The first I encountered, Phil, immediately greeted me and started a rapport building dialogue. I knew from the start he must be a sales based income earner, as am I. Nonetheless, I appreciated the subtle nuance of his demeanor, truly a master of the craft. Picking up on my interests and following those inferences, good job Phil. But the reason I will return, and likely spend a great deal of money in the coming months/years, is that unless I shrink, this is truly a one stop shop to buy apparel I couldn't get elsewhere. 5 stars for me. read more

Went in to get some dress shirts because Men's Warehouse idea of a tall person cuts off somewhere around 6'5 and I am a few inches taller than that. Was greeted right away by a gentleman named Todd who immediately started helping me get my measurements and find some shirts for my new job starting in 2 weeks and within a few minutes I had found 3 shirts that fit me perfect, and look amazing. I haven't been feeling too positive about some things over the past few days, and been crossed by people who were close to me so to go out and receive this kind of customer service was incredibly refreshing, and I now have 3 more shirts to confidently wear to my new job to start a new chapter. Many thanks to Todd and DXL for providing excellent service to people of my size and stature. read more

Came in for the first time tonight and so blown away at the exceptional service we received right at the door from Phil and Ty. They made the whole process so easy and we came in looking for a last minute pick up for a wedding next day. They offered great additions that could possibly pair well and even went a step further to steam and wrap the shirt we purchased for a wedding. We will definitely be back for all future purchases. Thank you Phil and Ty for your exceptional service read more

Had such a great experience her at this store. My boyfriend is a big guy and we always have trouble with variety in clothes. This store is huge and organized and appealing. As we walked in we were instantly greeted by Andrea who asked us what we were looking for. My 5 year old son was also with us and she definitely made him happy by putting on some cartoons as we browsed the store. She was very knowledgeable and easy to talk to, she gave many suggestions and also listened to him on what he liked and didn't like. She was able to come up with several options that he was able to choose from. We walked away with great clothes and a great experience. We will definitely be shopping there again. We also had to exchange a size after that and that experience was just as great. They took it with no questions, even though we accidentally threw away the tags. read more

Didn't even know this store existed until today, I walked in by pure chance trying to find a last minute coral coloured tie. Sales team were super helpful & friendly and the selection was amazing! I've been shopping at other stores with less selection and twice the price. 100% satisfied and I'll definitely be coming back. The tie was a perfect color match for my wedding! Cheers read more

Always a super easy shopping experience. Their clothes are nice and they have a good variety. Staff is always super helpful and I always leave with what I came looking for. Highly recommend. read more