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    Response rate

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    Reviews With Photos

    Text showing the business didn't show
    Patrick R.

    BEWARE! Dutton never showed. I confirmed multiple times. Followed up. See the texts attached. After wading through so many layers to get beyond the AI, I finally reached someone named Mary who said they didn't have an appointment for me. Then why were you texting me all day??? Don't waste your time with this illegitimate business.

    Constant spam

    I hired them to do a maintenance on my furnace and water heater and ever since then They wouldn't stop spamming me. First they wanted to charge me $300 to replace my toilet flush valve which costs around $30 so I told them no and they kept asking me to replace it. I have replied no on the text msg and replied saying stop to texting me. I even called them directly and told them not to call or text me anymore but still getting text messages. Will I recommend them? F NO.

    Richard N.

    We had our heating furnace serviced this morning by Rowland Heating & Air, now affiliated with AZ Air, and the experience was excellent from start to finish. Our technician, David Vasquez, called ahead of his arrival and showed up right on time. David was thorough, detailed, and clearly knowledgeable. He took the time to explain everything he was servicing and made sure we understood the work being done. It's refreshing to see such professionalism and care in routine maintenance. Overall, we're very pleased with the service provided and would highly recommend Rowland Heating & Air/AZ Air--especially technician David Vasquez--for anyone needing reliable HVAC maintenance.

    Appointment day and time when I guess this guy from Universal Heating & Air showed up

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    4 years ago

    Business owner information

    Photo of Nancy V.

    Nancy V.

    Helpful 0
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    2 years ago

    Service went great. Alberto our technician went thru all the maintenance details so we understood everything!

    Helpful 0
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    2 years ago

    Business owner information

    Photo of Mick M.

    Mick M.

    Helpful 6
    Thanks 5
    Love this 1
    Oh no 2

    2 years ago

    Business owner information

    Photo of Mick M.

    Mick M.

    Helpful 2
    Thanks 3
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
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    3 years ago

    Helpful 0
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    4 years ago

    Business owner information

    Photo of Nancy V.

    Nancy V.

    Helpful 1
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    3 years ago

    Business owner information

    Photo of Nancy V.

    Nancy V.

    Helpful 5
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    2 years ago

    Business owner information

    Photo of Mick M.

    Mick M.

    Helpful 6
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Mark M.
    133
    31
    2

    2 years ago

    Helpful 4
    Thanks 3
    Love this 0
    Oh no 2

    2 years ago

    Helpful 0
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    Photo of John D.
    154
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    1

    2 years ago

    Business owner information

    Photo of Mick M.

    Mick M.

    Helpful 6
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Ray S.
    1
    52
    6

    2 years ago

    Helpful 3
    Thanks 2
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    Photo of Aila B.
    1
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    2 years ago

    Alberto did a great job was clean and very nice helped explain everything went above and beyond.

    Helpful 0
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    3 years ago

    Business owner information

    Photo of Nancy V.

    Nancy V.

    Helpful 0
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    2 years ago

    Christian was great! Exceptional technician, knew what he was talking about and explained everything clearly.

    Helpful 0
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    1 year ago

    Helpful 0
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    Photo of Joel S.
    0
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    2 years ago

    Helpful 6
    Thanks 1
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    1 year ago

    Gabe was on time efficient, friendly and communicative did a very good job without high pressure sales pittch

    Helpful 0
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    2 years ago

    Helpful 6
    Thanks 1
    Love this 0
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    1 year ago

    Helpful 0
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    2 years ago

    Representative Tito Guzman was honest. listened carefully and made great suggestions. It saved me a lot of money.

    Helpful 1
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    1 year ago

    Helpful 0
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    2 years ago

    Business owner information

    Photo of Mick M.

    Mick M.

    Helpful 0
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    2 years ago

    Helpful 6
    Thanks 1
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    Oh no 1

    2 years ago

    Helpful 0
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    2 years ago

    Helpful 3
    Thanks 2
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    2 years ago

    Helpful 10
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    Oh no 1
    Photo of Kim B.
    0
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    2 years ago

    Helpful 0
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    2 years ago

    They have serviced my mom's air conditioning unit and heater after installing it for years and she likes their service

    Helpful 0
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    2 years ago

    Chris did a great job. Timely and efficient . Chris arrivesd on time and quickly took care of everything

    Helpful 0
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    2 years ago

    Freddy took great care of us; explained the situation, options, and let us know how to move forward

    Business owner information

    Photo of Mick M.

    Mick M.

    Helpful 0
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    Photo of M B.
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    2 years ago

    Helpful 7
    Thanks 2
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    2 years ago

    Alberto and Scot with AZ Air were very professional and helped us understand our options. 5 star professionals

    Helpful 0
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    Photo of Pau A.
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    3 years ago

    Helpful 6
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    2 years ago

    Helpful 0
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    2 years ago

    Helpful 5
    Thanks 1
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    2 years ago

    Helpful 9
    Thanks 1
    Love this 0
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    Photo of Dana N.
    191
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    6 years ago

    Business owner information

    Photo of Zack G.

    Zack G.

    Helpful 2
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    4 years ago

    Business owner information

    Photo of Nancy V.

    Nancy V.

    Helpful 0
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    Page 3 of 15

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    Review Highlights - Dutton

    “I reviewed their diagnostic visit earlier and wanted to share more of the great service by Felipe Briseno!”

    Mentioned in 8 reviews

    Read more highlights

    Dutton - hvac - Updated September 2026

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