If I could say there was an outstanding group of individuals for this new install of a Daikin split air conditioning unit. Without question and hesitation clearly the installers Angel and Junior went far above and beyond what an average company employee would do without question. A lot of things can be promised by a salesman and not fulfilled. These two professional installers made sure on a Saturday and returning on their day off, a Sunday to complete the job. And to complete the job right. It's easy to be hesitant in this day and age to be able to trust a company. But these two gentlemen are the mission statement of this company. I would never hesitate to use this company again if these two professionals were involved with my job. Thank you gentlemen for a job well done. read more

Affordable Heating and Air - Heating & Air Conditioning/HVAC Near Me - Chatsworth, California

Not Recommend Lowest possible rating and DO NOT recommend. If you need help, Affordable Heating and Air has an absolute culture of inaction after they finish your job. They installed a new AC system for me. Installation crew spoke little to no English and could not explain the use and programming of the smart thermostat at all. A few days later, another of their technicians, Juan, came to the house to inspect the installation. He was busy patting himself on the back over some adjustments he made to the system, but then I asked him how to program the thermostat and explained some problem issues I had with it. Well, Juan couldn't program it or address my problems and he said he'd get back to me after speaking with the manufacturer. He never got back to me. So I called the company a few days later and was transferred to Lorraine. She was up the food chain somewhat, so I felt better about this. I explained the issues to her and she claimed to be scheduling a service call for me as we spoke, but I never heard anything on that. A follow-up text to Lorraine days later got no response. I called the company again and was transferred to Sarah. I provided another explanation of the problem and she asked if they installed the thermostat. I answered "yes" then did not hear from her again. After six days, I texted her back to ask if they at all intended to help and just say "no" if they don't. She said "of course" and offered to send someone over but first wanted to send me a "cheat sheet" for programming. She emailed it to me and it proved much less detailed than the owner's manual, so no help there. I text replied to Sara someone should come out to see the thermostat and asked if they had other compatible thermostats I could switch too. Eight days later, there was yet another period of "no response", so I gave up with them. I had another company over (Family Air Conditioning of Simi Valley and certified for the make of my system) and they called the manufacturer and made some adjustments to the system. Within a few hours, problem solved. read more

Extremely Disappointing Service and Completely Unreliable Scheduling I chose this company specifically because they installed my thermostat last year, and based on that prior experience, I expected professional and reliable service. Unfortunately, after this experience, I deeply regret choosing them again. My HVAC appointment was originally scheduled for 8:00 AM-2:00 PM. That window was later changed to 4:00-6:00 PM, and after 7:30 PM, I was still waiting and was then told the window had been pushed back yet again to 7:00-9:00 PM. This meant an appointment that could have started at 8:00 AM was ultimately pushed as late as 9:00 PM. The lack of communication throughout the day made the situation even more frustrating. If I had been told from the beginning that they could not accommodate the original appointment, I could have contacted another HVAC company instead of spending the entire day waiting in an extremely hot home. This is an HVAC company dealing with customers who may be without air conditioning during extreme heat. Reliable scheduling and communication should be basic expectations. Customers should not be expected to keep their entire day and evening open while their appointment window is repeatedly changed. To make matters worse, by the time the technician finally arrived, it was dark, and he did not appear sufficiently familiar with my Daikin system to properly diagnose the problem. I had specifically requested someone experienced with Daikin because I knew my system was more complicated. After waiting all day, having someone arrive after dark who could not resolve the issue was incredibly disappointing. I understand that service delays happen. What I do not find acceptable is repeatedly moving a customer's appointment by many hours, providing inadequate communication, and then sending a technician so late that the service call becomes more difficult--particularly when the technician does not appear to have the expertise needed for the system. I gave this company an opportunity because I had used them before. After this experience, I cannot recommend them. I expect management to provide an explanation for how this appointment was handled and an appropriate adjustment to the service charges for the significant inconvenience and failure to provide the level of service that was scheduled. read more

Refrigerant is as dangerous to handle as propane. Anyone can get there EPA license for $300. It is cheaper to buy 25-gallons of refrigerant, it's about $200, and get your EPA license, it's about $300, then got your own Fieldpiece GS322F 3-Port Analog Gauge Set and the 3-hoses needed $175, some gloves and safety glasses, $25, and watch a YouTube video. The refrigerant isn't even flammable. Most systems take about 6-gallons or so. You guys wanted $1200 plus $200 a gallon for refrigerant. I was finally able to get numbers out of you. So absurd. I did it all for about $700 and have enough refrigerant for 3 more years. It was going to cost me $2400 in total to go with you guys. No need at all. read more

We purchased our Carrier Heat Pump from Affordable Heating and Air and are so impressed and pleased with all aspects-Sales, Installation, and Service. Recently we had a problem with getting all the correct information for our LADWP Heat Pump Rebate. We talked with Jeremiah, and he literally had the situation corrected and completed for us within 5 minutes! Great Service! Thank you Affordable Heating and Air! Larry H read more

The five stars is solely for the technician Edward. He really redeemed our nightmare from everything leading up to the point he arrived, while he was here and when he finished. He was able to find multiple issues with our original install, and told us that the installation we received was a disservice to us and that he was going to make everything work appropriately. He spent 5hr here working to fix this. Mr Edward, I want to say thank you so much, I cannot imagine how hard that was , I know you were tired but thank you a million times for fixing this for us. And to everyone at affordable heating and air, I do apologize for loosing my mind a few times. read more

See all

Michael Santa Maria cam out same day to inspect and give quote on ac repair on ac evaporator fan and motor replacement. Quick, efficient, polite so far good experience with this company. He gave good recommendations for longevity and air filtration. Will review company after installation as well. read more

Affordable Heating and Air - Heating & Air Conditioning/HVAC Near Me - Chatsworth, California

Had a great experience! Karma Weinstein came out to service my AC unit and did an excellent job. He was professional, knowledgeable, and took the time to explain what needed attention and offer helpful recommendations. I really appreciated his honesty and attention to detail. A+ service all around! Highly recommend this company! read more

I had an outstanding experience with Affordable Heating & Air from start to finish! Before booking, I spoke with Elisa, and she was absolutely wonderful. She took the time to answer all of my questions, explained everything clearly, and never made me feel pressured. She made the entire scheduling process so easy, informative, and stress-free, and I immediately felt like I was in good hands. My technician, Craig Smith, was equally impressive. He arrived on time, was professional, knowledgeable, courteous, and honest. He quickly diagnosed the issue, explained everything in a way that was easy to understand, and completed the work efficiently without trying to upsell me on unnecessary repairs. It's rare to find someone who genuinely cares about doing the job right, and it really showed. Their pricing was very fair and reasonable, especially considering the quality of service they provide. It's hard to find a company that's honest, reliable, affordable, and truly customer-focused, but Affordable Heating & Air exceeded my expectations in every way. I highly recommend them to anyone looking for HVAC service. Thank you, Elisa and Craig, for making what could have been a stressful repair such an easy and positive experience! I'll definitely be using them again and recommending them to friends and family. read more

I do not recommend this company. They make a great impression during the sales process, but once they have your deposit, the level of service changes completely. The communication and professionalism have been extremely disappointing. We own a business, and our AC has been leaking. They came out to inspect the issue, we paid the required 50% deposit, and scheduled the repair for the following Friday since we don't have clients that day. We were specifically told it would be a 4-5 hour job, so we scheduled the appointment for 9:00 AM to ensure the work would be completed before we closed at 3:00 PM. The day before the appointment, we received a confirmation text showing an 11:00 AM arrival instead of the 9:00 AMappointment we had scheduled. At no point did anyone contact us to ask if this change worked for us or even notify us that our appointment had been rescheduled. They simply changed the time and sent a confirmation text. Once we realized the change, we called the company and explained that we had specifically scheduled 9:00 AM because we were told the repair would take 4-5 hours. We were assured the technician would arrive at 11:00 AM and complete the work. By 12:00PM, the technician still hadn't arrived. Despite explaining multiple times that we are a business with a limited schedule and that we close at 3:00 PM, we were simply told our appointment window was 11:00 AM to 3:00 PM. They also claimed the repair wasn't actually a five-hour job--which only raised another question: if that's true, why were we originally told to expect a 4-5 hour repair? Changing a customer's appointment time without confirming it first, arriving well outside the promised time, and showing little regard for a business customer's schedule is simply unprofessional. Poor communication, missed expectations, and no regard for a customer's schedule--especially for a business that planned around their availability. read more

Horrible customer service. Had appointment with them and they did not show. Was transferred from person to person trying to find out why we were stood up. Hired another company who was on time and helpful. read more

Karma Weinstein was incredible. Very knowledgeable and I learned a lot from him. The maintenance visit went great. No issues. Whew. But I learned from to be alert for until his next visit. read more

Owner donates to Israel first of all so that was offputting to find out. As for the work they did I had a horrible and unpleasant experience. Hard to contact and employs thieves. Their work is of extremely poor quality and they have proven to be dishonest throughout the entire project. read more

Hi all, an HVAC installation performed by affordable heating and air approximately less than two years ago. The company installed my air conditioning system and provided only a one-year labor warranty. Recently, I experienced a major issue with the system (water leaking into the house) and was informed that the problem was caused by improper installation practices performed by the company's technicians during the original installation. Despite the issue being directly related to their workmanship, the company has refused to take responsibility because the one-year labor warranty has expired. The company is now demanding approximately $4,500 to correct a problem that should not have existed if the system had been installed properly in the first place. A warranty period does not excuse a contractor from responsibility for negligent or defective workmanship. Customers reasonably expect professional installation to be performed according to industry standards and to last well beyond a single year. I believe it is unfair and unreasonable for the company to charge me thousands of dollars to repair a defect resulting from their own installation errors. Had the system been installed correctly, this failure and resulting expense would likely have been avoided. So, I'll never do or recommend any business with this company. And if you do, good luck! read more

I would give them more than 5 stars if I could. I can't say enough great things about Affordable Heating and Air! From start to finish, the experience was flawless. They are the kind of company that's becoming harder and harder to find.....personable, honest, and truly hardworking. Eric is the technician who helped us today, and he was absolutely fantastic. Not only was he professional and knowledgeable, but he also took the time to explain everything clearly. He gave us excellent recommendations and advice on how to move forward to get the best performance and longevity out of our air conditioner. We never felt rushed or pressured just well taken care of. They take care of their customers and offer great prices and flexibility in order to get the work you need done. It's rare to find a company that combines integrity, skill, and genuine customer care like this. Highly recommend them to anyone needing HVAC services. Thank you, Eric and the whole team you've definitely earned a customer for life! read more

Affordable Heating and Air - Eric is GREAT! - Heating & Air Conditioning/HVAC Near Me - Chatsworth, California

Lorena is fantastic. I called her and within one hour a technician was at my home. He fixed my air conditioning unit in 30 minutes. It was so easy and fast to get my air conditioning unit fixed. I give them 10! Stars, not 5. read more

We had a great experience with Ziv at Affordable Heating and Air. He explained everything clearly and thoroughly, and we never felt rushed or pressured. Ziv was honest about what needed to be done, and the pricing was very fair. You can tell he's extremely experienced and knowledgeable. We felt completely confident moving forward with replacing our system and would highly recommend him. read more

Very friendly, knowledgeable and reliable. They go the extra mile. I've struggled to find a reliable HVAC company and I may have just found them. Removed our very old furnace and replaced with a comparable model. The job was originally planned to run 2 days because of a bigger problem (not their fault) but they agreed not to charge for the extra day. read more

Had slight problem with my AC installed in May. Called them and they came out next day! D. Gino senior warranty technician came out! I was Blessed with the great service he provided and repaired. Very knowledgeable and presentable. Thank you again AFFORDABLE HEATING N AIR! Thank you D. Gino read more

Had a mini split unit installed last spring for my garage turned office, and while the price tag was a bit sticker shocky, it was totally worth it. Kept the space perfectly cool all summer, only struggling on the hottest of days. And now that it's getting colder, the heat has been a lifesaver as well, though not as powerful as the AC. They just sent someone out at no charge to do a maintenance check. Good service and communications, polite staff, no complaints. read more

They offer amazing customer service and value, at least in my situation, and I can see why they have other wonderful reviews. They were able to replace my old HVAC system with minimal disruption, and didn't try to upsell me on anything. I definitely recommend them. read more

All I can say is you should do your homework before working with this company. I wanted to replace a 3 ton air handler and call this company. They persuaded that a 2.5 ton would work just as well and I trusted what they said and it was installed. Well that was a big mistake. there is really not that much of a price difference between a 2.5 and 3 ton but I am guessing it is smaller and easier for them to install it. I purchased a 3 ton from another company for the same price for my second floor and find there is a major difference. The 2.5 takes much longer to heat up and there is always 2 degrees lower than the thermostat temperature. I suggest you compare before you decide to work with this comapny. read more

This company is fantastic. They notified me about a eek ago that they wanted to schedule a time for maintenance on the incredible HVAC they installed for me last year and to make sure everything was running smoothly.Eugene arrived on time, replaced my filter, and ran some diagnostic tests. He answered my questions very clearly and was extremely polite. read more

Had a whole HVAC system installed on January 7 No problem so far great price great service great installation. I highly recommend Affordable heating and air read more

Don't use this company. This is by far the worst experience I've had with an air conditioning company. Our AC was freezing up. The technician that came quoted us for a repair on our unit, a leak detection, and a cleaning for $2,500. We had to pay half upfront and wait a few days for someone to come out and start the job that we're were told would take 4 hours and be a two person job. I called the office to COFIRM what was agreed upon and they also told me what was covered with the amount agreed. On our next appt only one technician came out and they had changed our work order to a unit cleaning and a "bandaid" fix - in addition, they signed us up for a membership which WAS NOT discussed and not agreed upon. When I called the office several times they kept saying they would call me back and nobody did. DONT GO HERE unless you want to deal with dishonest people and crap service. Our AC is still freezing up and we are out $2,500 read more

Just finished a consultation/estimate to replace existing central air system with a heat pump system with technician Alon B. He provided estimates for two different systems, breaking out the costs for each part and answering all my questions along the way. His thorough, patient and detailed explanations taught me a great deal more about heat pump systems than I knew before. I am close to completing the research phase of this project, and I have not yet made a final decision, but Alon's estimates were quite reasonable and competitive with other contractors I've interviewed. Alon's obvious pride in his company and his job inspire confidence that I won't be disappointed with Affordable Heating and Air for the heat pump system installation. read more

This review is solely on our interaction with the customer service advisor. My husband, Mario, and I, spoke to Alfredo who was absolutely wonderful. He took the time to explain the products in detail to us and gave us an education so we could make an informed decision. We are still in the process of getting bids because we want to do our due diligence before making a final decision. From doing my own research I have learned that the quality of products today from all the different manufacturers are not the same as they use to be and, what will really matters most is the warranty and the customer service. Affordable Heating and Air has a great warranty (10 year warranty with an extended 10 year labor and system replacement warranty). That is a 20 year labor and system replacement warranty. You cannot beat that! Most units (condenser and furnace) have 5 years, maybe 10 years and, with shorter warranties, almost always, something goes wrong as soon as they expire. This tells me this is a company who believes in their products and backs up their products, which is also important. Alfredo was such a pleasure to talk to. Very personable and really knowledgeable. We cannot say enough about Alfredo who really followed through with us and provided us with a very detailed estimate, including pictures of the parts and a breakdown of the total cost. Really went above and beyond. We greatly appreciate this and hopefully, we can do business with Affordable Heating and Air. When all is said and done and, if we decide to go with Affordable Heating and Air, it will be because of Alfredo. His professionalism and dedication to our call and taking the time to answer all our questions and concerns truly is exceptional! Thank you so much Alfredo : ) read more

I signed a contract on a Monday with Affordable Heating and Air for a new heating and air system for my rental condo in Sherman Oaks. On Tuesday they called and said, "we have a problem, we're going to need a bigger crane and if we get caught by the city it's going to cost you $1,700 more." I spoke with a man named Leon who was rude, and I told him that was not my problem - their estimator should have known what was required before giving me a price. The next day I spoke to the general manager, and by that point I was extremely upset and did not want to pay any more than the agreed price. I ended up canceling my contract with Affordable on Wednesday and hired a company called Service Genius the same day. Service Genius completed the entire job on Thursday for the same price I was originally quoted and did not need a larger crane. When I originally signed with Affordable, I even had to call a lady named Lorraine just to get a copy of my contract. Overall, dealing with Affordable was a highly stressful experience; they tried to change the price after the fact and did not seem to have a clue how to run their business. If you want a great company that knows what it's doing, call Service Genius instead. read more

Although the technician ran a little late due to traffic, he was friendly and did a great job. He was able to determine the issue and resolve it quickly. The tech was also able to determine a few other issues. I look forward to the estimates My only issue was the cost charged for part. It seems quite steep to change $200+ for a $70 part. I'm not too happy about that. read more

I contacted this company for an estimate to replace my wall heater. The tech that showed up gave me a sales pitch that lasted nearly 30 minutes. After giving me all kinds of info, he said his boss - the woman who owns the company - would need to talk to me. At that point, I said there was no need for that, as I had a lot of work to do. He stepped outside to make a call while I worked then came back and talked some more. Two days later, I contacted the company to let them know I was going with someone else as their quote was much higher than another I received. Since then, I have received three texts, one phone call and one email asking me to reconsider. I replied to one text, telling them to stop contacting me, and I blocked the number. I just received another text from them from another number. Enough! read more

Ziv is amazing! Very detail oriented. Walked through all the possible solutions for my broken AC unit to come up with the best solution possible read more

It is a honor to give this 5 star rating. I called in the middle of the morning and I was having a 60 Birthday Party on Saturday, 28 February. My air conditioning unit quit working. I called and spoke with a beautiful lady by name of Ms. Lorena and schedule me appointment for the same day, which was a blessing. Technician Javier Colmenero came and access and provided excellent customer service and a polished professional. Thank you for everything! A customer for life!​ read more

Roy was fantastic he's been here multiple times and everytime he is very professional and kind. I love him so much and I wouldn't want anyone else coming. Im so glad im part of the affordable family and I had a chance to meet Roy!! read more

Brenda was very informative. I appreciated all her input and answering all my questions.

Jeremy is a huge asset to the company. He was polite, professional and knowledgeable. He was able to our system working properly within about an hour which is something our previous company was unable to do after several visits. As the owner of a service business myself, Jeremy is someone I would be proud to have on my team! read more

I recently had the opportunity to use Absolute Heating and Air for some HVAC maintenance, and I was quite impressed with their service. Their accuracy and reliability are top-notch, ensuring that the work is done correctly the first time. While their prices are on the higher side, they make up for it with complete transparency about their pricing and the work they perform. You always know what to expect, and there are no hidden fees or surprises. If you're looking for a trustworthy HVAC service provider, Absolute Heating and Air is a solid choice despite the cost. Paid $1200 for capacitor, warranty, surge protector, service read more

We've failed to perform routine maintenance on our system (9+ years old) so we used Affordable Heating and Air to check things out. Making an appointment was easy and the communication was great throughout the process. Ziv was the tech who came to check things out. He was friendly and took time to explain everything clearly, making it easy for me to relay it back to my husband. I have a greater understanding regarding my furnace/condenser/ducts/coils/ etc. now, thanks to Ziv. We will report further if we decide to move forward with the recommendations. read more

The best!! I had 5 different companies give me quotes for installing new HVAC system & this company was the best they came & installed next day. It was unbeatable price it was almost $4k -5k lower than other companies who'll tell you about some bs about energy efficient & name brands & try to charge you so much more. It's been 6 months since I got it installed & still no problems touchwood. I did a lot of research & went through reviews cos I was getting an old almost 50 years old hvac replaced which was no longer repairable. Trust me you'll not regret trusting them with your hvac needs. Staff is lovely & it's woman owned read more

Brenda Casas was efficient and hardworking. Very kind and informative as well. We appreciated her service.

We only received a quote for a furnace conversion to heat pump, and went with another installer. That said, Gene was an incredibly great resource when it came to pricing, comparing, and understanding the nuances of heat pumps. He didn't want to be beat on price and the company had a great variety of systems the could provide and install. A lot of respect to the company :-) read more