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Dupree Robert W Optmtrst

5.0 (2 reviews)

Services - Dupree Robert W Optmtrst

Eye exams

Eye testing and diagnosis

Retinal imaging

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14 years ago

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10 years ago

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Lodi Optometry Group

Lodi Optometry Group

4.0(8 reviews)
0.2 mi

Been with them several years. Never let us down with their conscientious…read more Care. Dealt with 3 different doctors and all Have been excellent.

The communication could improve. I called on a Friday mid…read moremorning to say that I had spots, lines ,and that I was losing vision in my eye. I explained that I had spots before due to a cataract, but this was absolutely different. I was directed to the nurse and I left a message. At 3 o'clock in the afternoon, I realize that no one had gotten back to me and that they closed at four . I called again. Spoke to the same receptionist again. Although her customer service was basic, her attention to detail was poor. I was pretty upset so she said that she would speak to the doctor. I have no idea if she did or not. Long story short I was directed to go to the emergency room if it got worse if not, I could see them the following Tuesday or Thursday. I ended up going to the emergency room at 9 PM and they sent me via ambulance to UC Davis. I had a complete detached retina and a few other complications. I was told by the emergency room doctor and also by a doctor that I spoke with at UC Davis that had I waited, I could have completely lost my vision. The next week I called the office and asked to speak to the office manager. I was told first that he was out sick, then I was told that he was at lunch, and then I was told he went home for the day. I actually left two messages for him. To this day I have never received a phone call back from anyone. To add insult to injury, I received a phone call back from the nurse on the following Monday. She stated I should get a hold of the front office and let them know that I needed an appointment. Again, no urgency. It was obvious that they did not communicate with one another. I understand that I am certainly not the only patient but this was a true emergency. In the past, I have had amazing care at this office. I saw Dr. Chen for years and have great respect for him and his son. I am highly disappointed that I have not received a phone call back and that no one actually cared that I was literally going blind. I would recommend UC Davis, Eye Center for any issues that anyone has. In closing, I will not be returning to this office . I am only sharing this in hopes that they may actually listen to the next patient with this or any other issue. Had I not been my own advocate, and gone to the emergency room, I'm not sure what would have happened. Connie Ibarra

Delta Eye Medical Group - Lodi Location Optical

Delta Eye Medical Group

4.0(70 reviews)
0.2 mi
•$$$$

Delta Eye Medical Group is the best resource for eye care across the greater Sacramento area and…read moreCentral Valley! I've been able to interact with most of the physicians and have found them not only to be experts in their field of medicine but also real humans who genuinely care for people and go the extra mile to provide the best service and heal more than just physical conditions. I chose Dr. Julio Narvaez for my PRK (photorefractive keratectomy) elective eye surgery. Not only is he highly skilled, but he patiently walked me through various options (including LASIK) answering all of my questions based on the latest research and his insight of what would work best for me, taking into consideration my desires. He is such a skilled surgeon, and he truly cares about me as a person, much like the country physicians of the past, caring for me as they would a family member. The support team is also so helpful, even when facing many competing tasks. They carry smiles and work hard to minimize any waiting. I am always seen within minutes of arriving. The billing team also went out of their way to help me with a special request for my insurance. I cannot speak of them highly enough! I recommend them without reservation! You will be so glad you sought care at Delta Eye Medical Group.

In spite of their coutesy and best efforts, they charged me double price for contact lenses, and…read morethe incorrect price for the service provided. Thankfully, they corrected everything. But still...

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Delta Eye Medical Group - Lodi Location Diagnostic Instruments & Lasers

Lodi Location Diagnostic Instruments & Lasers

Delta Eye Medical Group - Lodi Location

Lodi Location

Delta Eye Medical Group - Lodi Location

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Lodi Location

Dupree Robert W Optmtrst - optometrists - Updated May 2026

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