great service great staff, they treat you nicely. I drive…read moreabout 40 minutes to Midtown Optometry because of the service they give, highly recomended

This was a great experience. I walked in and staff checked my glasses to get my prescription…read more Before returning them to me she cleaned them! Ray was super friendly and clearly explained the initial part of the exam. One of the exam rooms is Star Wars themed. It's a friendly and welcoming environment. I highly recommend!

I've been in and out of this place due to insurance purposes but lately I've been paying out of…read morepocket. So I came back. I've always liked this place more compared to the other optometrists I've gone to.

My review is in reference to the optical sales department. I've been a loyal patient and customer…read morehere for over ten years and have watched Brookside continuously go downhill as it appears they are trying to cut operating costs. My family of three all wear glasses and we've all had trouble getting our glasses in a timely manner. Three times now our lenses have come back with quality issues. Currently, it seems they're shipping out to a lab in Texas, causing around three weeks turn around. We've also had issues with the lenses' quality being subpar now (cracks not caused by us dropping/damaging, sunglasses lenses being too light), and the repairs also take another three weeks to fix. A handful of times we weren't notified that glasses were ready for pick up, despite us calling in for updates. They rely on a text system to alert us, but we haven't always gotten an alert to our phone numbers on file. Additionally, frame brand options keep dwindling. Brookside no longer carries the variety we originally came here for. Furthermore, it's frustrating to call and get to talk to an AI assistant robot. If I wanted big box instead of a Stockton business, I'd not be shopping here. You try and talk to someone, but their hands seem tied to their business model. Unfortunately, it is time to take our family's needs elsewhere.

I drive a couple of hours each way for their stunning collection of glasses. I would tell you who…read moreI'm wearing lately, but then I'd have to kill you. Seriously--go to Great Spectacles. The selection is over the top and the staff is amazing.

Tara thank you for taking the time to get the perfect fit and style I was looking for. I really…read moreappreciate your attention to detail, and the level of excellence you delivered on this last visit.

Idk why all the bad reviews. The eye doctor here is awesome. They also have a great selection of…read moreOakley glasses. Glad my insurance steered me to this place.

Really expensive and very poor quality lenses. They developed a crack without dropping or anything…read morethat would have damaged them such as the Lens being struck by an object. Very rude and unhelpful when asking for suggestions about my glasses. I will never recommend them for eyeglasses. I would recommend Costco , I learned my lesson.

I visited Delta Eye Medical Group in Stockton, CA [1617 St Mark's Plz] on Tuesday, 03/31/26, around…read more2 PM. I scheduled an appointment to do a comprehensive eye exam, as it's been over a year since doing one. Upon check-in, I had to complete several pages of my medical history prior to being taken to the back. Thankfully, filling out the paperwork did not take too long whatsoever. The staff member who assisted me for the majority of the visit was Tanisha. Tanisha displayed nothing but a positive attitude and was extremely helpful from start to finish. Veronica also helped me out briefly, and she provided a pleasant level of care and customer service. Finally, I was greeted by the ophthalmologist - Soungmin Cho, M.D. What I appreciated the most was his thoroughness, professionalism, and reassurance about my eyes. He indicated that he didn't find anything concerning, which was such a huge positive thing to hear. Dr. Cho also provided helpful tips for maintaining my overall eye health. Glasses were not imperative and an absolute need for my situation, though they were still offered. I proceeded to order glasses anyway, just in case my eyes don't want to cooperate in some moments. The brand of the glasses I ordered was by Michael Kors. The frames are absolutely gorgeous and I'm in love with them. The glasses were ready for pick up on Wednesday, 04/08/26. I was not able to pick them up successfully until Tuesday, 04/28/26, due to my demanding schedule. Overall, the entire appointment regarding eye care was straightforward and an easy process. I had a lovely, incredible experience from the hospitality of the staff members/doctor to the quality of the glasses. I highly recommend coming here for quality patient care and vision needs.

I have been a patient of Delta Eye for over 35 years. Eye checks, glasses, contacts, and cataract…read moresurgery Twice. Office staff are the kindest and helpful. Doctors are very knowledgeable and informative. All of our family is very happy with Delta Eye. We recommend to any and all who need quality eye care.

Been going to this eye doctor since 2020 when I first got sick. I come twice a year to get my eyes…read morechecked. No glasses, just update on my eye sight because of medications I take that can potentially lead to going blind. Their office is always clean, it's been updated recently. Staff is always prompt and helpful when it comes to getting my appointments. Doctors are thorough and always answer all my questions. I never leave the office uneasy.

I had an abrasion to my eye and they were the only place within hours that could see me after…read morecalling dozens of doctors. They got me in and were quick thorough and extremely knowledgeable. 10/10 would recommend.

What an incredibly thorough and kind optometrist. I can't recommend him enough. After going to him…read morefor an eye exam, and contact fitting, I would recommend everyone see him. Unfortunately, I've had really bad luck with pet health lately, so I haven't been able to see him to finish the fitting, but thankfully, he's been understanding.

This optometry office would be the last business I recommend to friends and family. Unless you had…read morenowhere else to go, I would suggest another business with better customer service. Tina, I don't know what your problem is - maybe you're trying to save money by cutting corners - idk but that's not even the worse part. You need to take classes on how to improve your customer service skills. The first time I come in as a new patient, I come in for my annual eye-glass exam. I am also primarily a contact user so I have contacts in my eyes when I come in for the visit. Tina tells me that I cannot be seen if I do not remove my contacts. Which is fine, so I ask for disposable contact cases to which she answers, they do not have nor do they provide. I tell her then I must reschedule this appointment as I cannot just toss this pair of contacts since I drove myself to this office. She then insists they do not reschedule appointments but now she has a solution! She is willing to LEND me a contact case in which I will need to give back to her after my eye glass exam. Ok, first off, that is really gross and unsanitary! I hope to G- that she didn't give me used contact cases. When I'm finally seen by the actual doctor - he was really nice and helpful. They must not be on the same page because when I walk into the exam room, I apologize that I didn't have my own contact case on hand - to which he replies, "It's okay! We have plenty!" Then when it's time to choose my glasses, Tina is the only one present to help. The process was so quick and she just seemed impatient to get me out of there. Well today, I return 4 weeks later to pick up my glasses. I was the one to take initiative and call the office yesterday asking for the status of my glasses. Conveniently, Tina tells me yes they just arrived today. Yeah, sure I don't believe you but whatever. I come in to pick up my glasses and I ask for a glasses wipe which are usually complimentary- to which she informs me the glasses don't come with one but one is available for purchase. Total night and day from this optometry office and my regular optometry, Tracy optometry (located in Tracy and the reason why I decided to give this place a try since it's in town). I will never come back here again.

I have been a patient of Dr Nguyen for 20 years +. I started with him at Costco; migrated to his…read morepractice in Manteca; his first location in Stockton and now his current location. He has very high standards for his practice; how it's run and for the most part-his employees. I've personally seen them come, go, and be terminated if they're not meeting the minimum standards required. While a majority of his staff is very professional and knowledgeable as well as supportive of the doctor's mission and vision, there is an overall average of 1 percent of the employees who are striving to learn the doctor's commitment to providing the optimal in patient care and satisfaction. But I am confident that those select ones will grow over time and understand the cost of being in business for patients and how it ties in to being the face of the company versus a stick in the spokes of the wheel. All but one employee has the "it factor" and that's superb! Susanna is also a great leader and example for others. I've know her since she started working there and she's always been a great person and has awesome customer service. Overall, the team is a very well oiled machine that is capable and caring. The doctor is very caring and cautious when it comes to precision, customer experience, ethics and integrity. Anyone (patient) who thinks differently solely based on availability and selfishness, not giving consideration that doctors and staff alike need time to level up and recover, they're the ones who need to take a look at themselves, and not the staff. The staff and doctor are superb. This review is coming from a picky and b!+[hy, 20-year patient who loves specialty and personal care (ask him).

Favorite eye doctor ever! Dr. Nguyen so kind and funny! He takes his job seriously and you can tell…read morehe loves what he does. Front staff are always so kind! I recommend this place a lot. Las recepcionistas son muy amables y hablan español, they have Spanish speaking staff as well. Been coming here since I was 11, so 15 years!!

The frustrations of businesses like these surprise me why they are still operational that do have…read moreprovide none, low quality, and little customer service. My advice to this business is to learn from Amazons customer service department. Calling this business for the first time, machine says to press 1 to schedule appointments. Waited 15 minutes, automated machine says something like "please leave a message because the front desk are helping other people" then the phone transfers the music in the waiting room to a machine that says "voicemail is full". The phone disconnected. This is probably a bad sign. I can't imagine being a patient with issues and dealing the issues of not being able to contact anyone on the other phone line. Perhaps this is a big red flag. I would just take caution with this location, be careful, and find a second and third opinion or business. Look into the differences between the doctors and the front desk services.

I want to thank all the staff at the Center for Sight in Tracy. Sarahi, Marilyn, and Dr. Raubach…read morewere beyond professional! The office is very clean and organized. My sons appointment was very smooth and they guided my wife throughout the visit. Communication was key and they informed her of everything she needed to know. She was a little concerned when she saw the previous reviews, but I must say it was nothing like that and she was very happy with the experience! Thank you!

They do their job well, but there is a slight element of not being glad that you are coming to…read moretheir office rather than someone else's. Reception could be just a bit warmer, although it is done well according to what the job requires.

I had a very negative experience with valley optometric. They advertised contacts online at a…read moresignificant discount to me. I purchased these contacts and picked them up upon delivery. The next day I received a call and was told it was a mistake on their part and I needed to give the contacts back. I was disappointed and felt it was not my fault that this mistake happened so I went in to speak to the manager Lillian. She explained it was one of her employee's mistake and was asking for me to give the contacts back. I asked them to please, if I give the contacts back to hang on to them for me so I can purchase them directly from you due to the inconvenience of this mix-up. At this point she threatened to kick me out of the practice if I did not give back the contacts. I told them I had a receipt and proof of the discount offer and had no obligation to give them back but as a courtesy I would give them back to them if they would accommodate me by hanging on to them and selling them to me at the price that was correct not the erroneous one caused by their employees mistake. Lillian angrily said she would see what she could do and proceeded to get me kicked out of the practice because I would not respond to her threats so she carried through on her threat to kick me out of the practice. I was given false advertisement and tricked into this problem by their mistake. When I asked for an accommodation and agreed to pay the amount they wanted that was not enough for them. I would not recommend them to anyone. They have signs all over saying that they will adjust your glasses at your own risk. This means if they break your glasses in attempting to adjust them you are financially responsible. Apparently though if they make a mistake and they are responsible for something they will put all the blame on the customer Make threats and carry through on these threats if they don't get exactly what they want.