I came in today to see Dr. D for an eye concern, and the experience was excellent from start to…read morefinish. I was seen quickly and was in and out in no time without ever feeling rushed. The staff was friendly, welcoming, and professional, and Dr. D took the time to examine my eye thoroughly and explain everything clearly. I left feeling confident in my treatment plan and very well cared for. Midtown Optometry is an outstanding practice with top-notch patient care. I highly recommend Dr. Derron Lee and Dr. Leanne Lee to anyone looking for quality eye care.

I was a patient of dr. Skinner for over 20 years. When he retired he referred me to Dr. Lee. Dr…read more Lee is cool but the service in this office is horrific. I've had the first appointment of the day and still had an hour way while his office staff was "help up in a meeting". That's just bad planning for the office staff. I've requested trial contacts and when I go to pick up, everyone is lost because there are no notes on my account. I made an appointment with Rhea, the automated system just to walk in the office and be told I had no appointment. Also, the cost of frames is ridiculous. I needed a paid of glasses for my son and they were $400! Went to to Costco and got the same ones 2 for $70. I wouldn't recommend this office to anyone.

The optometrist was great and answered all my questions. He was very thorough. Cyril was amazing he…read morehelped me get my glasses. Helped me pick out a good fit for my face very friendly and because of him I definitely come back again.

My review is in reference to the optical sales department. I've been a loyal patient and customer…read morehere for over ten years and have watched Brookside continuously go downhill as it appears they are trying to cut operating costs. My family of three all wear glasses and we've all had trouble getting our glasses in a timely manner. Three times now our lenses have come back with quality issues. Currently, it seems they're shipping out to a lab in Texas, causing around three weeks turn around. We've also had issues with the lenses' quality being subpar now (cracks not caused by us dropping/damaging, sunglasses lenses being too light), and the repairs also take another three weeks to fix. A handful of times we weren't notified that glasses were ready for pick up, despite us calling in for updates. They rely on a text system to alert us, but we haven't always gotten an alert to our phone numbers on file. Additionally, frame brand options keep dwindling. Brookside no longer carries the variety we originally came here for. Furthermore, it's frustrating to call and get to talk to an AI assistant robot. If I wanted big box instead of a Stockton business, I'd not be shopping here. You try and talk to someone, but their hands seem tied to their business model. Unfortunately, it is time to take our family's needs elsewhere.

I have been a patient at Valley Optometry for years, and it is undoubtedly one of the top eye care…read moreclinics. I highly recommend it.

I have been a patient of Dr Nguyen for 20 years +. I started with him at Costco; migrated to his…read morepractice in Manteca; his first location in Stockton and now his current location. He has very high standards for his practice; how it's run and for the most part-his employees. I've personally seen them come, go, and be terminated if they're not meeting the minimum standards required. While a majority of his staff is very professional and knowledgeable as well as supportive of the doctor's mission and vision, there is an overall average of 1 percent of the employees who are striving to learn the doctor's commitment to providing the optimal in patient care and satisfaction. But I am confident that those select ones will grow over time and understand the cost of being in business for patients and how it ties in to being the face of the company versus a stick in the spokes of the wheel. All but one employee has the "it factor" and that's superb! Susanna is also a great leader and example for others. I've know her since she started working there and she's always been a great person and has awesome customer service. Overall, the team is a very well oiled machine that is capable and caring. The doctor is very caring and cautious when it comes to precision, customer experience, ethics and integrity. Anyone (patient) who thinks differently solely based on availability and selfishness, not giving consideration that doctors and staff alike need time to level up and recover, they're the ones who need to take a look at themselves, and not the staff. The staff and doctor are superb. This review is coming from a picky and b!+[hy, 20-year patient who loves specialty and personal care (ask him).

The entire staff is amazing. Dr. Ho will make sure your lenses are correct and Lanna will help you…read morewith frames and making sure your lenses are the right type for you. 5 stars.

I needed an eye exam and a friend recommended All City Optometry. I called the office and spoke…read morewith Vanessa. She was very pleasant and had an available appointment in less than two weeks! She also handled all my insurance business. The office is very clean, has a 'boutique' feel and in a great location. Bill greeted me and was nice and friendly. I appreciated the Doctor being on time and not having to wait. Dr. Ho is personable, I immediately felt comfortable and relaxed. We discussed my past eye health and he took the time to answer questions. Dr. Ho is thorough and knowledgeable. After my exam, Lanna showed me many styles of frames and I never felt rushed. She is friendly and funny! Lanna is well-informed about eye-wear, what looks good for your face shape and fits well (without slipping down your nose bridge!). All City has a great selection of frames, from Maui Jim sunglasses to other affordable styles. Both of my glasses were ready in eight days! I made an appointment and Lanna fitted them. My experience at All City was incredible. If you are looking for a personable, knowledgeable optometrist, I highly recommend Dr. Ho at All City. The entire staff at All City is amazing!

Amazing first time experience! Receptionist was informative, kind, and helpful…read more The gal who did my initial eye check was great. Dr. Wong was incredible! I appreciate doctors that know their stuff and get right to the point. That's what I like in healthcare providers, it's not their job to be overly kind. Frank helped me look at frames and I'm telling you Frank is best friend material. What a kind, soft spoken, helpful man! Thanks VOG

Dr Kennedy and staff are professional , caring, informative and helpful. I have been going to this…read moreoffice for over 30 years.

I had a very disappointing experience with the receptionist, Brittany, at the Costco optometrist…read moreoffice. I stopped by because I had run out of my right contact lens and simply asked if there was a sample or something close I could use temporarily since I don't have glasses. Instead of showing any understanding, she was rude, dismissive, and made me feel embarrassed while repeatedly saying there was nothing she could do because of "Costco policy." She even told me I couldn't speak with the doctor on duty because that doctor didn't perform my exam. Thankfully, the doctor was kind and gave me a spare lens, but Brittany's behavior made the entire experience very unpleasant.

Went for a new prescription and contact lenses fitting. Customer service was ok, they aren't rude…read morejust not friendly. Dr was good.

Jackie in optical was very helpful and welcoming , would choose her to assist me in every visit if…read moreI could

Jennifer & Alyssa were funny and welcoming. Jennifer checked me in and hooked me up when I came in…read moretoday! It was a raffle day and I won and her energy is just hella funny and contagious. Love to see people who actually enjoy their job and their patients! Never have an issue when I come here. I always receive the utmost care.

I should have contacted them sooner, as I needed a prescription for contacts. When I called to make…read morean appointment, they scheduled me for the very next day. My visit went smoothly, and the staff were kind and helpful. I highly recommend this place for eye exams.

Great care with patients. Staff is also helpful and professional. Both gals in the office are…read moreawesome!!!

It's been 8 weeks and no answer regarding me and my sons glasses. They don't answer their phone…read more I've left multiple messages and nothing. I will never come here again

I had a very disappointing experience picking up my mom's eyeglasses this morning. We arrived well…read moreahead of their posted hours, at 8:25 a.m., since they are supposed to open from 8:30 to 5:30. Unfortunately, the staff member didn't arrive until 8:50, and when she did, she was extremely dismissive and had a really bad attitude. We had confirmed the appointment the day before, so the delay and the disrespect were completely unnecessary and frustrating.