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    Lodi Optometry Group

    4.0 (8 reviews)
    Open Open 24 hours

    Services - Lodi Optometry Group

    Eye exams

    Retinal imaging

    Eye testing and diagnosis

    Lodi Optometry Group Photos

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    Bill Henshaw, OD FCOVD - Dr. Henshaw

    Bill Henshaw, OD FCOVD

    3.1(16 reviews)
    0.3 mi

    Do NOT go here. Was recommended going here for my frames and lenses. The receptionist Angela filled…read moreout my prescription wrong, billed my insurance, and then I got left with no glasses. I tried speaking to a manager there, and she handed the phone to Bill Henshaw. This is where lies, and getting yelled at came in while currently pregnant and pretty far along. He kept talking over me on the phone, not wanting to hear me out. Angela admittedly told me and my husband she had sent in the wrong prescription. And Bill Henshaw said she didn't and it was a "mistake" He told me that my insurance didn't cover my frames, lenses, and my prescription was too low to cover. And I wasn't billed. But I was! I told him that I spoke to my insurance. Not only was my prescription fine to cover as it met the requirements, but I was also billed! He argued / yelled at me while I was asking him to please call my insurance so he can hear what they told me. And he denied me of that while saying "I already wasted 30 mins of time while on this phone call. And I'm late for a customer and they been waiting" Which was TOTALLY rude and un-professional. He told me he knows "Every doctor" and will call them. Today I got a call from Delta Eye (where I got my exam) and it was strange!!! They claimed they were trying to help me with Bill Henshaw because he left a message. And the worker said some weird stuff like "whether you wanna hear or like this phone call or not" And I fully believe Bill Henshaw contacted where I got my exam and went off about me. All I wanted was glasses and for him to call my insurance to hear everything should be covered and fine. Not yell, lie about it not being charged, or covered, then speak to other doctors negatively about me when all I wanted was help. Please do not go to this place. Spare your stress. And don't EVER get treated how I did.

    For some reason every time I stop by they're closed online it shows they close at six but I'll show…read moreup around 2 to 3 and they end up being closed. Horrible service. Horrible spot doesn't pick up phone calls. They schedule me for the most useless appointments, waste of time. I recommend paying Costco.

    Photos
    Bill Henshaw, OD FCOVD
    Bill Henshaw, OD FCOVD
    Bill Henshaw, OD FCOVD - Modern frames. Completely covered by insurance.

    See all

    Modern frames. Completely covered by insurance.

    Lodi Optometry Group - optometrists - Updated August 2026

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