My husband and I bought our first Subaru in 2020 from Gold Rush and the experience was superb then…read moreso, of course, when we decided to add a new vehicle into our lives our first choice was Gold Rush once again! We wanted to check out the brand new Uncharted EV and our salesperson was Jonathon. He was FANTASTIC! We are new to the world of EV but he has extensive knowledge of many makes and models and easily answered any and all of our questions. As most know, buying a vehicle turns into a long process and he also fed us dinner while working through paperwork, which was incredibly unexpected and so so appreciated! He has continued being involved in answering any questions or concerns we have had since. Absolutely fantastic help. We have had many great experiences through the years at this dealership and this is yet another great one to add to our list. Thank you Jonathon at Gold Rush Subaru!!!

Liars and scammers is what they are. From a young age people are told to not trust anybody, but i…read morewould happily add not to trust anybody from this dealership. They didn't tell me what was wrong with the car when I bought it, they didn't detail it, they barely cleaned it, and now a year later I'm stuck with the same car which has only deteriorated in value and has given me constant issues since purchasing it. The resale value is also little to nothing especially since all of the problems I have to deal with. If i could select negative stars I would, and I would recommend to never do business with these people.

Thanks Service Department! Mark Diaz and Lenny Randolph were top notch in helping me with my F150…read more They were straight to the point, got the job done quick, and even dropped off my vehicle for me. Their interaction was "like family/friends" rather than just a number. Great job guys - this is my new service dept even though I live in West Roseville

four calls to this place today without a single callback. I did get a call from the sales…read moredepartment when I was reaching out to the service department for calls without a single return call. Nobody works on my truck, but a Ford dealership I am from out of town. I would not bring my truck here if my life depended on it I don't care how big you are. How busy you are if you can't return a customers call in eight hours. You don't get my business. I'll take it down to Sacramento to another Ford dealership. I did receive a phone call back from the sales department, but I didn't call the sales department. I called Service. I don't know what's happening in America but as a senior citizen, it's pretty disgusting and disappointing.

I have used Goldrush Chevrolet for maintenance of my existing GM vehicle as well as purchasing a…read moreused car from their location. Their maintenance team is second to none. They always have parts in stock and they treat you like a king. They also take care of military vets and current members with a great discount, which I truly appreciated. . I highly recommend them to my friends and family. My buying experience was fantastic. No hassle, just honest straightforward sales folks, that continue to help, advise and support you even long after your purchase with them. Truly feel like a part of the family once you go to them

I've been meaning to write this review for like 2 years now and never got around to it. I just…read moreremembered, and figured it was time. 2 years ago or so, the starter went out on my 2017 Silverado. I was stranded at home, and couldn't start the car. So, I decided to call the service department at Gold Rush Chevrolet. The guys on the phone was very dismissive, and talked to me like I was brain dead for asking whether it was OK to have the car towed over there outside of business hours. My bad, I'd never had my car towed to a shop before... sorry for asking a question. Anyway I was kind of annoyed, and decided to try and figure out what the hell was wrong with my truck solo. I got my voltmeter out, and pulled out the wheel well covers, and tested my starter. I confirmed that it was indeed a failing starter. Once, I did that, I realized it was very easy to just take it out, so I did that. Once I had it out, I was like "hey, how much does this thing cost?" turns out, it was like $175 or so from O'Reilly's... so I bought it, and installed it. Now, I have a brand new AC Delco starter installed for $175. Amazing! So, again thank you rude service guy for being such a tool on the phone, you literally saved me hundreds of dollars. You guys would have charged me 2 hours of labor at least, and probably a little profit margin on the starter itself, so instead of paying $175 and 45 min of my time, I would have paid $600 or so dollars to you guys! Thank you Gold Rush Chevrolet, you taught a man how to fish, and now I just work on the truck myself whenever I can. God bless.

I have never given 5 stars to a dealership service center - usually it is more of a battle to get…read moreyour car repaired for a reasonable price. I had problems with my Sienna key fobs. I showed up about 1 hour and 15 minutes before I had to leave to pick up my son - this probably wasn't a good idea on my part. But I told them I had to leave and they actually fixed the car within one hour - the other Toyota dealerships didn't come close to this. As it turned out the two key fobs only had a minor problem and they fixed them for free instead of charging me a few hundred for coming in. So I will be going back when I have a problem or for a new car when the time comes.

Took my vehicle in for a few recall updates and service, and was taken care of so well by Jake and…read morethe sweet rental car girl (blanking on her name, she's brand new and killing it!) They ended up needing to keep my car overnight and provided me a wonderful comparable vehicle. They had my services and installs complete by 9:30 the next morning, and I'll tell ya I've never been in and out of an office so fast. Thank you Auburn Toyota!

Every time I have taken a radiator to be repaired or cleaned up they tell me it's no good and I…read morewill need to purchase another or complete rebuild. I know for a fact that was not true for one came out of a running car that did not overheat . When replacing an engine we make it a rule to have the radiator cleaned,repaired or what not. He said it's leaking and dirty ,im like no shit that's why im here to have it repaired like thousands of other shops do. I plan to purchase a new radiator dirty it up and bring it there and when Mark say's it's no good it will be live on YouTube Lastly,the girl behind the counter is mouthy and rude. In my opinion and personal experience this shop is a ripoff. Doesn't matter how long they have been in business.

Call first before going anywhere with vehicle problems first!! Top of the charts!!! Customers come…read morefrom several hours away! They're not just radiator fix-it's and non-large/vintage vehicles Including bikes but they're tops with information so you can get the help elsewhere if needed. Sit awhile and listen to their phone callings every 2-3 minutes - mature family owned "local best secret" - Can't say enough - THIS IS AMERICA AT ITS BEST!!!

My wife and I raised 5 kids(drivers) here in Nevada County. Our family had 3-5 cars on the road at…read morethe same time for many years. We went to Tom's after being referred by a friend in 2010. Never have taken any of our cars elsewhere since. Tom and his crew are always honest, fair, and knowledgeable as well as teaching us more about our vehicles and how better to keep them on the road. We are continually thankful to Tom and his team. Roland

These guys are superb at what they do, and just wonderful human beings to boot! If I could give…read morethem more stars I would. I had never before fully trusted anyplace to work on my car, and now Tom's is the only place my husband and I will go. In the years they have worked on our cars -- over a decade -- (and my job requires lots of driving, so I'm in there several times/year) they have demonstrated over and over again that they take pride in their great work, care about their customers, and take the time to make sure you are happy and understand what work is being done and why. They have gone out of their way to go above and beyond on dozens of occasions. Super duper hella highly recommend!!

Great customer service and work, even chauffeuring customers around while repairs and being…read morecompleted.

UPDATE: Danielle from Nuts and Bolts followed up with me on my service experience, even offered me…read morea free service to make up for the poor service, which is why I'm upgrading my review. I understand one bad tech shouldn't spoil the bunch.

Nicest Service team ever! But, I recently had suspensions, alignment and brake work done on my…read morevehicle. As I was driving home, the warning lights came on for tire pressure. When I took my car back in, I was told that two of my four sensors were all of a sudden not working and it was going to cost another thousand dollars to fix. Obviously the work I had done to my vehicle previously caused the new issue. They aren't taking responsibility so I am not happy.

I had a great experience with their service during my purchase. Although there was some…read moremiscommunication about the RecoverR option, they handled the issue professionally and resolved it to my satisfaction. I appreciate their effort in making things right!