I took an OReilly house brand battery in for a check. It was bad and needed to be replaced. The…read morebattery sticker showed it was purchased in Jan 2024- so still under warranty. I explained that I had recently purchased the truck and the salesperson told me if I could find the receipt or provide the previous owner's phone number the battery would be replaced at no charge. Excited at the prospect of saving a couple of hundred dollars, I returned home and spent 20 minutes or so searching for the receipt and taking pics of the original owner's phone number. I couldn't find the receipt but, armed with a phone number and email from the previous owner I returned to the store. A different sales person then informed me that the warranty wasn't transferrable and I was out of luck. The original sales person was still working the counter and I asked why that person said I could provide a receipt or phone number to get a free replacement. "I don't know, warranties aren't transferable". I honestly expected to pay for a new battery anyway, but the mixed messages cost me a bit of time and frustration- I have other things I need to do. I would have just bought a battery in the first place had I known... piss poor experience and piss poor customer service.

Very poor customer service. They clearly don't care about…read moretheir customers. It's happened multiple times, one person at the register and no urgency and about six working in the back. No one's moving as if they're really that busy back there. They just rather be in the back than helping a customer in the front. Another customer that was waiting said he had the same experience other times and that this is his last time to the store. I'm done as well.

Don't lie. I only came here because the employee told me they can install my purchased battery.read more

Always so nice and helpful, not just in person but also over the phone when I've called with…read morequestions

It was great Marco is top notch I was having issues with…read morenot starting So they put a new battery in it Really nice knowledge and patient With there customers.

Replies were very quick and they provided price and scheduling. Very nice tool! It helps knowing…read morewhere to go and how much it will cost. I wasn't even aware these places existed until I used this and it provided me with lots of options. Thank you.

Tried calling to ask if they carried a part I needed and the attendant wouldn't answer my question…read moreand he was rude to me the entire time, his phone etiquette sucks and he should be fired. He refused to tell me his name and hung up, I was very polite so I don't know what his problem was. Obviously this store doesn't want my business so I'll be shopping elsewhere

Had a chain advisory going through the mountains, so we stopped in here to ask some questions about…read morechains for our rental. The gentleman at the front with glasses and beard was hands down THE most condescending and rude associate I've ever spoken to. We went to O'Reilly down the street and explained the situation and they were extremely kind to us and also explained that they receive customers due to this poor service. Save yourself some time and go to O'Reilly a block up instead.

You want quality parts at an affordable price this is the place. They also professionaly install…read moreeverything they sell.

Thank you Daniel for taking care of my order. You were zero…read morepercent at fault for my error and 100% deserving of gratitude for fixing the issue. Sincerely thank you for making everything go smoothly.

Good service in obtaining my Toyota's bi-annual smog certificate. Very pleasant employees that…read moreefficiently served several customers during my visit. Very fair pricing. Ideal location where you can do some shopping while you wait if you so desire. Plenty of good reading material to enjoy while you wait, too. In addition to being a Star Smog Station, they have the expertise to do repairs to get your vehicles smog system in compliance to pass the necessary tests. It's nice to be able to have a locally owned business that can provide good service at fair prices.

We take all our vehicles to sierra smog, the owner Steve is a solid guy and has helped adjust carb…read moreon my old truck to pass smog and also did my motorhome. He gets 5 stars from me! *****

The left side of the driver's seat in my 2003 Honda was falling apart & hemoraging foam from the…read moreinside of the bolster & the material was falling apart. Mr. Preciado looked at it and told me he could repair just that part of the seat, so I could save some money. After he worked on it, it looked great. He even matched the edging material from the passenger seat, so they would look alike. Compared to buying a whole new seat, I felt what he charged was very fair.

this business was refered by a car detail company i trusted…read moreThe job on my boat seats they did was a joke. They didnt come close to matching the other cushions on the boat I complained and was told the sun will straighten out the wrinkles and fix the crooked seams and poor stitching I had to pay to have another company redo the crappy job they did They even said the job was unacceptable and pure junk Dont even consider these hacks

Very friendly staff. Josh Answered all of my questions within a timely manner. Had every part I…read moreneeded for my jeep in stock.

OMG!!! Parts Mike really needs 2 more stars!!!!…read moreI have a 2007 Jeep JK and seriously looking into axle upgrades. Mike talked to me while at Driveline Services (another fantastic place) and had Del contact me about my wishes. Not only were Mike & Del knowable but took the time to show me what i need and discuss my options. The business has a great inventory of parts not only for Jeeps but about any other type of vehicle. It was explained why a Dana 80 axle on my Jeep was not a good fit fir many reasons. And best of all a business next to them can do all my work. If you have or need axle, driveline etc service or parts this is the place. The big name store can help but spend time looking in a catalog. I can do that. Mike and Del can talk to you with knowledge learned from using the stuff they sell. Plus seem to be "Jeep People". Both have jeeps and i have seen them. I found them by accident but sooooo glad I did. Now I have a local place that can supply what I need and serviced if needed. But if you're just looking for information on what part of the tire contacts the road don't bother and keep driving your hybrid! This place is more for those who get maybe 15 mpg or less! PERIOD. Rich.