I've known the owner, Bob Cannon, for over 43 years now (as of 2021). We were kids when we first…read moremet. I was nine years old back then and he was eight years old I think (that was way back in 1978). We were neighbors for over 15 years. I don't let anyone else work on my car except Lowder's because I know and trust the owner, Bob, and I know that he will ALWAYS do right by me. He hasn't ever tried to pull a fast one on me (or any of my family or friends) like other mechanics do; he does what's actually needed or what I've asked to be done (IF it's legal of course but NOT if it's something illegal like putting a muffler on a vehicle that doesn't have a catalytic converter on it (or other stuff like that), because that's quite illegal!). He does the right thing, he always has that I know of and I've never heard anyone taking bad about him, EVER --- not even in high school. He's just and simply a great and honest man; and you can trust him. Oh! He WON'T give you some triple the price estimate and try to rip you off either, he's not like that at all. I refer people to go to him at Lowder's Automotive every single time someone is talking about having vehicle problems or the need of a good honest mechanic. He runs the office and front counter now and doesn't get under the cars anymore because he has some great people working for him there. He WON'T put up with a dishonest mechanic working in his shop either. I fully know that he would give them the boot too if they ever tried something like that! They work on lots of types of vehicles there and they're certified & licensed. And you can see the legal certifications and licenses posted there if you'd like to. He is an awesome person to know too. Talk with him awhile if you're wanting to know more about him and his business, I'm sure that he will fill you in on anything that you will need to know. He's been working on cars since we were kids. Oh, and BTW, he is still about Mopar too. Js. I'm a Chevy man myself but I don't hold the fact that he's into Mopar against him. LoL! So if you're into Dodge vehicles, especially big trucks, just bring that up and you're sure to have a nice conversation with him. Tell him that you read this on Yelp and that his old friend and neighbor Todd sent you. I hope that this helps your in your decision making. You simply can't go wrong with Lowder's at your service. Todd H.

I called Lowders excited to get my car fixed and was told to call back Monday morning only to be…read moredeliberately ignored. After calling three different times that day with space in between each call I gave up but just to make sure it wasn't just on my end or they were extremely busy I called off a different number, and immediately got an answer I took my business elsewhere.

everything was done in a timely manner. i think they could have said it took a lot longer , but…read morethey never do. I always appreciate it. -BT

I been knowing this family years they are fast and thorough great techs diagnosis and service…read more I've been stuck a couple times they worked me into their busy schedule got me going...

They were very nice and reasonable. We came from out of town with brake issues and they took us in…read moreand fixed the problem within an hour. If I ever have car problems again in Michigan I 100% will be going to carzilla.

I recently purchased a car from their sister side and has soon as I voiced concerned about…read moresome maintenance problems with the car they went over an beyond to put my mind at ease an fixed everything I had concerns about to me they are TOTALLY about customer satisfaction

I suppose as long as I have lived in Kalamazoo, auto owners in Parchment have, for their auto…read morerepairs, mostly gone to the Parchment Service Center on Riverview or Wisser's Townline Service on East G Avenue. The family of my childhood went to the latter. Before Wisser's expanded, he had gas pumps, so we bought our gas and got our car repairs there. Now, with more than double the bays, Wisser's is where my mother still gets her cars serviced. Rick and Jill own and run the repair shop. Rick's father, Dick, was the face of the business when I was a young driver, and I was conflicted about him. An excellent auto mechanic, he presented as a no nonsense man of few words, so I was scared to death of him. Rick is his equal as a mechanic and much less taciturn. His wife, Jill, handles the books. (As a side note, as of today's date, there are 4 earlier reviews that Yelp's algorithm has seen to exclude - see below - and they are worth reading.)

These guys are absolutely amazing and trustworthy!!! I will not take my car anywhere else as long…read moreas they are in business. Jill and Rick are so friendly and you feel at ease with them instantly. Rick fixed my Mazda's power steering pump and spark plugs. He went on a test drive with me after the work was completed and adjusted a few things and topped off the oil for free. I was about to walk out of the store with my purse still laying on the ground and one of his employees stopped me and asked "hey miss is that your purse?" Wow! Just wow!!! These guys are so awesome, thanks a million! Take your car to them!!!

Great experience. Good service and prices. Hardworking family business. Does all kinds of auto…read morerepair.

If there is a thing called "over the top customer service," this place would be very close to…read morehaving it. On top of great work on my ride, the people often went beyond expectations. Ex. After dropping my car off to find out what was ailing it, I was ready to call a taxi to get back home. Instead the manager (Steve) offered to give me a lift. And it wasn't exactly around the corner, either. Plus, it was a messy, snowy day. Not the type of day you'd want to be driving if it wasn't absolutely necessary. Along the way, he took the time to point out other reputable auto shops in the area, just in case I wanted to shop around. He didn't have to do any of that, but I got the feeling that's just how he is as a person and how AutoAnalyst treats its customers. Top notch.

Rude, expensive, and dishonest. I have brought my truck here a few times and will never again. The…read morelady running the front desk talks down to people. I also got my truck back the last time with a different dipstick that was not even long enough to reach the oil. A employee also told me that he put flour on my belt to stop it from squeaking. The lady in the office accused me of lying. They need to realize that they are in the customer service business and people will not take how they treat people. AVOID THIS PLACE. There are plenty of good mechanics in town.

This team is trustworthy and thorough and they're not out to scam you! Lisa helped get me scheduled…read morein quickly and Rico was thorough with his diagnosis and repairs on my vehicle. I highly recommend this trustworthy team!

I have been using Full Service Auto for 4 years. In every instance I have found them to be…read moretrustworthy, reliable, and reasonable. I wholeheartedly recommend them.

I took my 2024 Kia Telluride to this shop owned/ran by Donnie Best…read more Reason I decided to try it out, was told by a Corvette owner this shop would do oil changes for ~$20 with Customer provided oil & filter. My CarFax schedule (for 10 year warranty) required oil/filter change, tire rotation and brake inspection. With my oil/filter - the total cost was ~$37. Oil change itself was $15. I had an appointment for 8:00a, they got it in 5-8 mins after I arrived, they had 4 people work on it in tag team style, they were done no more than 20 mins later. I was allowed to watch them as the drive on ramp/lift was right next to the observation room. They did everything including a full multipoint inspection. I was so impressed I gave them a $20 tip for their 'Christmas/coffee/donut' can and was out of there by 8:30. Two days later my CarFax record had been updated by them. Thoroughly impressed, will definitely be back, will bring all my cars there going forward, except one. Only bummer, the reason I contacted them in the 1st place was to have a place to take my Corvette for oil changes. They said they really don't do that anymore, only for one Vette owner as he's been a long-time customer. Not sure for reluctance as they have the drive on ramp lift as well as multiple 4-point lifts, I have 4-point jack pads affixed on the belly pan of Vette at factory lift points. I wasn't going to press them but will still need to find an economical place to do the Vette. If you are in the area, have them work on your vehicle.

Donnie and Jeff have always provided excellent service. Would always recommend Pro Automotive for…read moreany car needs.