Customer service is second to none. The level of service is to be commended. I was reluctant to…read moretake my car to them at first - not being a national chain. I'm so glad I changed my mind. They quickly diagnosed the problem and offered practical solutions. The young man at the desk (Cobie, I think) was professional, honest and respectful. Kudos!

Honest guys who helped solve a "mystery" tranny problem the dealer's most experienced mechanic…read morecould not. Currently have second vehicle there for rebuild.

Highly recommend Brian and his team for any transmission work you need. Quickly diagnosed the…read moreproblem and were able to fix my vehicle in short time. Fair price and excellent work.

Tyler took great care of me my truck drives like a dream I would definitely recommend these guys to…read moreanyone needing transmission work done thanks for the help guys!!

This was my first time utilizing this shop. In short, I was extremely impressed with the…read moreprofessionalism and resilience of every single employee here. Supply chain issues beyond anyone's control caused a multiple week delay of the part that was needed to fix my work vehicle. However, the staff here kept me well informed of the progress. This business is, by far, superior in numerous ways to how many of today's car dealerships' shops now operate. It's like a breath of fresh air to be able to deal with highly competent, ethical, and caring people. I have to give special shout-outs to Garrett, my service advisor, and Jimmy, the owner of the business. Their kindness and patience was epic, and quite appreciated. I very highly recommend this facility, and will definitely return if the opportunity presents itself!

Good morning. This review is in reference to yesterday about 12:30p. I didn't have in my plans to…read morestop here btw. I was out this way (lunch date) n and had a flat about a mile away. I was frantic to say the least considering I live at 385/Riverdale. Well, I made to this location, pulled into the lot n by then it was fully flat. A guy saw me and came out to meet me n I explained I had run over a rock!!!!‍ He preceded to tell me to pull to a bay n then he checked it out, put air in it but we both heard the air coming back out. He then said hold on let me get someone else. He brought a guy out who bent down n found the leak and to my already bad day said it was in the side wall. Yikes. But they said we got you. You be ok. The guy took off my bad tire n put on my donut, mind u I'd just bought the vehicle a month ago. So yea, I'm a lil nervous. These two gentlemen Mike & Gabe were attentive, calm and most friendly in my time of need. I made it home on the donut. Lollol. I wanted to Thank these guys, but they wouldn't take any token of my appreciation which further made my day. So though I didn't have service this time I won't forget for future choices in my automotive needs. Kudos to these fellows n the mgmt that hired them. . I'm always preaching, "if you can't be anything else, BE KIND".

the g56 transmission I bought and had shipped to Alaska didn't last too long only 57000 miles on it…read morewhen 4th gear started rattling and of course it was out of warranty they did say sorry

This place is worth doing business with. There was a problem with the workmanship and when it was…read morebrought to their attention. There were no questions asked, they honor the work they do and corrected it. I will be doing business with them again in the future.

This business needs to be responsive for their ads. At a minimum, put up an autoresponder if you…read moredon't have someone to respond promptly to potantial customers. As I have looked over some of the reviews, thos company os never at fault and always seems to have a retort to consumers who are expressing their dissatisfaction. As a reminder, Yelp is a mechanism for us to express out opinions; the voice of the customer must ALWAYS be considered.

I booked an appointment through the website. The appointment time came and went with no one showing…read moreup. I tried to get a response from the text chain that was initiated when I booked the appointment, called 2 different phone numbers I could find online and emailed as well. No response. Then 3 hours later they get back to me and I asked that they still come. The issue with my car was concerning back brake lights that would not turn off and were draining the battery. The mechanic inspected and diagnosed that I needed my brake light switch replaced (also back brake light bulbs were burned out). He quoted me $420-$460 to fix it (that price included the $140 inspection and fuel surcharge fee). That sounded crazy to me so I just paid the $140 base fee said forget it, don't do the repair. I did some research on YouTube and checked out the situation myself, and it turned out to be just the rubber bumper piece that depresses the switch that had rotted and I was able to replace it with a bolt and washer I had on-hand for free. And anyway, if it had been a bad switch, that part only costs $10-$20. I'm pissed that the guy was going to over-charge me and I can't help but think it was because I'm a woman.

I was having issues with my transmission for a few months. My F150 would lock me out of 1st, 2nd…read moreand 6th gear randomly. After a trip to my normal mechanic, he recommended that I take it to the Coleman Taylor on Winchester. Greg took got me checked-in, and within two hours they had diagnosed the problem and ordered the part to get it fixed. I scheduled a time to bring it in a few days later. When I dropped the truck off the following week, they were taking it back to the bay before my ride even showed up to pick me up. My truck was back on the road the same day and seems to be running like new. Everyone at this location was extremely professional. From their uniforms to their manners. Always a "yes, sir" and "thank you, sir". And a special thanks to Miguel for going above and beyond to help me out. I highly recommend this location.

Have my car for almost a month and meanwhile I have to rent cars. Said it would be ready Friday May…read more23rd but then said it needed new transmission. They haven't given me a finish date. Joshua suggested I buy a new car even though my car is a 2019 (crazy). I feel like my car is being held hostage even though I've already paid them. Talked to Corporate and got no satisfaction. I will never do business with Coleman Taylor again and recommend you don't either.

Danny Thweatt is a honest hardworking guy did a awesome rebuild on my transmission installed a…read moreshiftkit and made my truck while again he would be my first recommendation in the tristate area he even found some parts for it they don't make anymore. Thanks danny

Absolutely, positively, without a question, make Danny Thweatt who you call if you're having…read moretransmission problems in or around Southaven. Hell, my fiancee (only half-jokingly) said she'd be willing to drive to his shop for any auto-related issues that might pop up on us from now on. And we live in Nashville. No kidding. These guys are pro-level mechanics. We limped into Memphis for the last fifty miles due to the transmission in my fiancee's 2012 Nissan Cube causing the car to "surge" in RPM's, while decelerating even if the pedal was pegged to the floorboard. We'd pull over and read Nissan forums for ten or so minutes every time, then crank it up and make it another ten or so miles down the road. We decided to skip the concert we'd driven to Memphis for and try to make it to our room in Tunica and get some sleep so we could wake up yesterday morning (Saturday, July 8th) and start trying to get the car into the Nissan dealership in Southaven. Every place we stopped at or called on the way into Memphis told us we pretty much had no other choice but to take it to a Nissan dealership due to the CVT transmission, and the fact that even the transmission fluid isn't owner-serviceable. We started calling the Service department at Landers Nissan at 7 AM sharp, but didn't actually get anyone on the phone until 8:30. This was after countless calls, a few voice mails, and the loss of a lot of patience. When the operator finally got someone in Service to talk to us, we were told they were booked solid. After explaining that we're from out of town and needed the transmission fluid changed by the end of the day so that we'd be able to make it back home to Nashville, the Service Department rep speaking to my fiancee said we could just come in and they'd hopefully be able to get to us, but there was at least a six hour wait. Fortunately I'd also been calling other transmission shops in the area, and that's when I got David from Thweatt's on the other end of the line. And we were in good hands from that point on. I explained our disastrous trip into Memphis from Nashville, and that I'd done a lot of Googling and reading forums while on the side of the road. The consensus from other Nissan Cube / Nissan with the CVT owners with the exact same problem was that there was an issue with transmission fluid pressures that caused the car to "surge and decelerate" at any speed, but particularly at highway speeds. David said he wasn't sure if they'd be able to change our transmission fluids for us, but he'd ask his boss, Danny. He did, and said they might possibly be able to get us taken care of, after he confirmed they could get the parts needed from the dealer to get it done. Of course the transmission fluid required is a special fluid manufactured for Nissan CVT transmissions, and there is a very particular procedure requiring proprietary tools and equipment to do it, so I just hoped for the best when David said he'd call me back after procuring what they'd need to change the fluids. Twenty minutes later, Danny called. He informed me that there was a Class Action lawsuit against Nissan over the faulty CVT transmissions, and since ours qualified with the mileage requirements, it would be in our best interest to have a Nissan dealership do any work associated with the car. My heart sank, and I had a lead ball in my stomach when I told him I'd take a chance with all that once we get back to Nashville, and I literally just needed a fluid change to get us home and that the Nissan dealership wasn't really helping us, so we were desperate. He said "Well come on in then. We'll handle it for you and get you home". A hero is what Danny Thweatt is. A hero with tools and car lifts instead of a cape. We made it into the shop, and were told to just come back in an hour and a half. David told us all our options for eating within walking distance, and told us we were welcome to come sit in the air-conditioned office instead. And that we could sit in the only two chairs they had in the office, each at their respective desk. We politely declined, and went to grab lunch across the road instead. You honestly can't find more polite, hospitable, friendly, knowledgeable, and professional mechanics anywhere in my opinion. This has gone on too long, so I'll wrap it up by saying this: Danny did get our transmission fluid changed, and replaced the gasket and filter kit. He recorded the code that the OBD displayed before he started so that we'd be able to provide Nissan with any pertinent information to start the transmission replacement process as part of the Class Action against it. He showed us the metal flakes in the transmission fluid pan that exhibited some serious damage to the CVT. All in all, it took a few hours; but we made it home last night. And I'll tell anyone I can that Danny Thweatt is an absolute pro, and he's one of the few out there that cares about his work, and takes great pride in doing his job well. Thank you Danny. A++

I was involved in a minor car accident in Memphis while traveling from South Carolina. Since it was…read moreSunday, every tire shop and mechanic I called was closed. I needed to get back on the road to South Carolina the next morning, so I was extremely stressed. I contacted Brothers Mobile Tire Service & Tire Shop, and they were very helpful by giving me Mr. Robert's phone number. When I called him, he told me to come straight to his location. As soon as I arrived, he quickly diagnosed the issue and immediately started calling around to find the necessary part. What truly meant the most was the kindness shown by his family. They personally drove my family and me back to our hotel while the car was being repaired. This was a huge blessing because we had a family of five and Uber could only accommodate four passengers. At first, I thought the car wouldn't be ready until the next morning, but Mr. Robert called me shortly after and said he already had the part removed and would have the car ready that same night. Less than three hours later, he was on his way to deliver my vehicle back to me. When I got in the car, it drove like new again. Mr. Robert was truly a blessing to my family. He worked faster than any shop I've ever dealt with and went above and beyond to help us in a stressful situation. If you need any vehicle services in the area, Mr. Robert is definitely the person to call for fast, reliable, and excellent service.

My car's check engine light was on due to bad fuel injector. I found Juan on Yelp and made an…read moreappointment to service. He came to my house and quickly fixed my problem and a reasonable price. I recommend his service and will use him in the future.