I really hate to leave a negative review for anyone but I had to open a yelp account to share my experience with this company. I'll keep this as short as I can and try not to share my opinion, just facts. So I drop my Jeep off to have a "whine" noise troubleshot, now this whine noise is a hard fault not intermittent it happens every day regardless. I finally get a call several days later saying that my transfer case would need to be rebuilt and the cost would be between x-y. Ok so I agreed and I would say almost three weeks later I get a call saying it's ready. The price was in the ballpark and I asked what failed to cause that noise and what did you change? I didn't get the mechanics name but he said "uhhh some bearings, forks, and chain". Ok Whatever I went to go pick it up mind you we are going on a MONTH of it sitting up there. I drive it off the lot BAM whine noise still there like it was never touched. I turn around right then and go back inside to where I was told that "that didn't happen this morning". Which like I said this is a hard fault if you test drove it you would hear it right then and there, it's loud and something is failing or has already, so it wasn't test driven. So I drove around with another mechanic to show him. Ok back in the shop to troubleshoot some more I have to call every week to ask the progress I drove past the shop days on end to see if it's been looked at with not once of them calling me. Jeep is still sitting there in the parking lot. I call back another week later to say that they didn't see any metal in the fluid of the transfer case we need to open the rearend and go from there. going on TWO MONTHS now with me staying on top of it and fowllowing up instead of them letting me know. So it ends up being a pinion bearing and gears. They re gear it with new oil and let her go. Ok, finally! Well guess what happens when I get home. gear oil spots. it's now leaking out all over the garage and the smell of burnt oil from my transfer case fills up fumes in my cab to where I have to crack a window. I really didn't want to leave a bad review I tried my best to be patient and understanding but this was well deserved. I have lost patience and loads of time with them. Two months+, negligence, poor troubelshooting, slacking customer service, now it leaks like faucet. This is coming from a very understanding guy I'm a mechanic myself I understand things happen but this was shocking to me honestly. I won't tell you not to come here, just letting you know what I had to go through and still have to figure out my leaks. I would have appreciated some sort of urgency to resolve this after I paid over 2 grand for work to be done, as well as some phone calls keeping me in the loop. They did NOT charge me for the regear they were honest about that so they did eat a big chunk of money but to give it back after all that to have it leaking to this degree is where I gave up and felt I had given them a solid chance to make it right. read more