The service is always great! I applaud Discount Tires for maintaining the customer service. Other…read morecompanies need to learn from them and Chick-fil-a. I appreciate my salesman, John, not trying to pressure me into upgrading or getting add ons.

While getting tires I was informed and shown a crack in my wheel, I asked to have the exact wheel…read moreordered as it's a bronze set. After having the new wheel put on it is clearly not the same type or color. The lack of care or attention to detail here is shocking and embarrassing

If I could give this 0 stars I would my sister brought her truck up there to be serviced for an…read morealignment the man came back and said the lower control arm fell of the ball joints were bad , and the rack and pinion needed to be serviced. Told my sister she would die if she drove it back . But she drove it their just fine. Scaring her half to death calling her family freaking out . Got a 2nd opinion on it and all it need was an aliment. Don't take your vehicle to this shop their crooks trying to rip of a single mother that knows nothing about cars. Hes a liar, crook and a hack avoid at all cost definitely reporting to the better business bureau.

Always Wonderful Service when I visit fixed my tire last minute today as they were getting ready…read moreto close and didn't charge me ;) I will most definitely give them my business when new tires are needed :)

M efing worthless pieces of shit! They said come tomorrow at 7:30. I took the day off and they said…read morethey're backed up, come on Friday! This was the Oakland, TN location but I called their other location in Lakeland and the scum bag was trying to disswede me about bringing my car for alignment.

I frequent here due to the fact that I have three cars that my wife and I put a lot of miles on…read more This is by far the best crew of people I have ever had the pleasure of taking a flat to or visiting for an oil change. Today was no different, once again they exceeded my expectations in customer service.

Went for an oil change not once but twice with two different vehicles, each time I did not tighten…read morethe oil pan bolts and my oil was leaking really bad luckily I caught this in time the first time I thought it was just a mistake but when it happened the second time by now I'm beginning to think it's done on purpose. If you like your vehicle and wanted to run don't take it to these folks. They suggested that I needed all new brake components and I ended up just needing pads.

Been a customer for five years. Donnie and his crew are awesome! They have saved me a ton of…read moremoney on repairs because they correctly diagnose and repair. They stand behind their work and they never try to sell me stuff.

My car is running great. No more problems for now. Thank you for being so thorough in checking…read moreand servicing it. Will definitely use your services again! Although it took longer than expected to complete putting in the new turbocharger, your communication updates throughout the process were regular and very much appreciated.

Friendly staff and they let me know how long the front end alignment would and the cost upfront…read more There were on time and priced competitively.

I want to like this place since they are locally owned, but I have no choice but to say do not give…read morethem your business. They will overcharge you for parts, labor, and fail to execute agreed upon repairs. About 3 months ago my brakes seized on my car. I brought it here, since the other shop in town is notoriously bad at communication. They called a few hours after dropping my car off, and let me know I needed an entire brake replacement. Cost was over $2k. Ok fine - I needed my car back soon and didn't have time to get other estimates. They replaced all 4 brakes, pads, and rotors. I got the car back after a few days, and noticed a loud clicking sound that was consistent with the wheel speed. Brought the car back in - they said they found a burr on one of the rotors so they resurfaced it. I got the car back, and there was still a loud clicking. Brought it back a third time now and they had it for a few days "diagnosing" it. They told me they took the brakes off and put everything back together and couldn't find the issue. One of the mechanics told me it was because my car has rust (makes no sense since the clicking was in rhythm with the wheel speed). Picked it back up, and decided that weekend to find the issue myself with a buddy. Took us an hour - a tension clip on the calipers was completely misshapen causing the pad to move within the caliper. Had they actually tried to diagnose the issue and take the brakes off they would have noticed that this tension clip wasn't tensioning anything - it was loosely fit into the caliper. Ended being an $8 fix with a new clip from Autozone. A month or so later, brought my wife's car in for a failed AC. They had the car a few days, and diagnosed a failed actuator. Charged us $1k in labor and parts to fix it. Picked the car up, and a few days later the system failed again. Brought the car back, and after 3 more days was told by Eric it's the AC compressor and it'd be another $2k to fix it. I let them know I needed to get other estimates - I had just spent $1k there for it to get fixed so to be charged another $2k was ridiculous. They sent me an invoice estimate for parts and labor. The AC compressor kit they quoted from Napa was $799. I found it on Napa's site for $450ish. Called and let them know that I found the parts cheaper, I'd buy the parts and bring the car in for the service. Eric told me no problem. Received the parts this week and tried to set up an appointment with Eric. Eric said to just bring it in. I called yesterday and spoke to Eric again. knowing it's a holiday weekend, I asked if he could get to it today 5/22. He told me to get in in early and they'd do it. The night of 5/21 I dropped the car off with all the parts in the trunk so they'd have it first thing. My wife called today 5/22 in the morning to make sure they had everything and would do the repair Eric said not to worry they'd get to it today. Called back at 430 or so, and we were told they hadn't even started it. We went to pick it up and spoke to Tim and the lady at the front desk. I asked what happened, and he said Eric was supposed to call with a labor quote (which Eric had already provided to me in writing) and he never did so. So instead of calling and telling us the labor, or telling us they can't get to it today or whatever, they left us hanging with a car with no AC. Picked up the car and there was ZERO effort from Tim or the lady at the front to try and retain our business. No effort to make an appointment for us to have it fixed, or to try and correct the situation. They've already taken over $3k of business from us, so I guess lesson learned. DO NOT come here. I have zero confidence in their technicians and their lack of communication will leave you hanging as it has us several times now.

I went to go get my tires filled up and my back tire patched up which they did correctly. They told…read moreme it was for free and to not worry about it. As as one of the guys backs up my car from the shop, he closes the shop down cause it was 5:30. I noticed as I was pulling out the parking lot my car was pulling to the right really bad. I decided not to bother them about it but I hopped onto i-40 after, and my front tire blows.

5 stars is not enough to say how pleased I am with Raleigh Tire in Collierville. They see me as a…read moreperson, the reason they are in business. They sell and service my tires and other car needs. I have bought my brakes there for many years. The front desk personnel are always friendly and courteous while the mechanics and staff in the back are also helpful, courteous, and caring of what I need to have done. While sitting in their comfortable waiting area, they keep me informed of the progress being made in the back and if needed, help me with recommendations for caring for my car. I won't go anywhere else.... and they also offer service to come to you and get your vehicle to their shop if needed!! GOOD OL' FAMILY BUSINESS & SERVICE!!

I took my car to them at 7:30am for an oil change and at 4:30 I called and they told they never had…read morechance to do it. They had no intention of letting us know. He told they were just behind and could keep over the weekend and try to get to Monday. Being nice I just took the car and left. I went back on Thursday of the next week and the exact same time happened again after being told they would get it done. I will never take my car there and having been using them for years. They have poor customer service.

It's ok. Good serviceable place, maybe won't screw you over the other places, good quality, ok…read morevalue, ok service.

Specifically needed one thing done for my car and they told my husband they found $1900 worth of…read moreproblems. My husband said okay can you do that one thing (front driver wheel barring)? He's perfectly capable fixing everything else with the car. They said nope we're going to do it all or nothing. WOW. We have a baby on the way I don't think we need to spend $1900 if we're capable of doing it ourselves. Absolutely terrible I can see why this place has 2 stars!!!

This is the local homegrown mechanic shop. I have brought a lot of my vehicles there over the years…read moreand Kaz has tackled everything from tires to window motors to radiators to transmissions. It's nice to have someone you know who knows how to do just about everything! From my customer Ford van, Chysler Sebring, Jeep Patriot to my honey's Mazda Miata & #1 Son's Datsun 280z Kaz and his guys nail it. Bottom line: Always feel I've been treated fairly by these guys and they do good work. Also, reasonable prices and they're first come first serve and stay busy, I mean always, so get there as early as possible.

I have been doing business with them for decades. They once saved me $1000, so they have my…read morebusiness as long as I live. Auto repair is a high trust business, your car goes back and a tech says you this this and that, how do you know? I sent a woman I worked with to them to get her brakes checked, they told her they were ok to come back in 30K miles. They could have sold her a complete brake job, rotors, pads, etc but did not.