I recently took my mom's 2019 Ford Explorer (3.5L V6) to Leo's Service Center for an internal water…read morepump replacement. Anyone familiar with this repair knows it is a massive, labor-intensive teardown that can easily cost a fortune. After calling around to several well-known shops in the area, Leo offered by far the best price. My family has used Leo for years and sworn by his work, and now I completely understand why. Leo is an honest, patient, and genuinely good man who clearly takes immense pride in what he does. Knowing the vehicle's mileage, he proactively planned out the job to replace critical wear items while the engine was already apart, essentially building a full tune-up into his original quote rather than cutting corners. Midway through the teardown, he spotted a broken engine mount and immediately called to verify before replacing it. When I arrived to pick up the Explorer, there were zero surprises on the final bill. Finding a mechanic who combines top-tier craftsmanship, complete transparency, and unbeatable pricing on major engine work is rare. Leo does not rely on the dirty tricks people often fear in the auto industry; he earns repeat business simply by doing the job right the first time. This was my first time working with Leo, but he has earned a customer for life. I cannot recommend Leo's Service Center highly enough.

We took our car to Leo's and he quoted 3500 to fix it. We told him no and had the returned to us…read more The water pump pulley came off the water pump, not nearly as expensive as their quote. Also, most of the wires and hoses were disconnected. We had to purchase new hardware in addition to the new water pump and timing belt. Very poor and expensive quote. We will never use them again.

Simply the best! I took my '12 Jaguar XK in for shock absorber replacement and front suspension…read morework. Arman is technically competent and very thorough. Detail oriented with broad vehicle experience. His team, with Shawna in the front office, kept me up to date on the status of my car's repairs. If you have an exotic/performance car here in Memphis, AG is the best place to go.

"My experience with this shop was very disappointing. I felt Arman was not transparent or…read morestraightforward with me about the work and costs involved. I left feeling that I could not trust what I was being told, and I would not return or recommend this shop to others. Arman will rip you off in a heartbeat. Beware!"

I brought my trailer to Custom Spring & Trailer Repair at 2859 Farrisview Rd. in Memphis, TN, and I…read morecouldn't have been more impressed with Roger, his son, and everyone at the shop. My trailer had torsion axles, and Roger inspected them and told me honestly that one of the axles needed to be replaced because the threads were stripped. He explained that repairing it would be a liability, and rather than just taking my money, he gave me the tools and everything I needed to make the repair myself. The replacement axle would have taken about six weeks to get. I repaired it, but unfortunately the threads still wouldn't hold the proper torque. I ended up having another company weld the nut to the axle. I got about 10 minutes down the road before the other axle blew out the bearings. I immediately went back to Roger. It was Labor Day weekend and they were getting ready to close, but Roger again was honest that he couldn't repair that axle either. Instead of leaving me stranded, he recommended another shop and even made the axles for them to install. Unfortunately, that shop couldn't do the job Saturday morning because they didn't have a certified welder. I went back to Roger on Tuesday after the holiday, and just like he told me, they had me back on the road in about 5-6 hours. That's the kind of service you don't see every day. Roger and his son are honest, knowledgeable, friendly, and genuinely care about helping people. Roger could have easily tried to take on work that he knew wasn't right, but instead he told me the truth and helped me find a solution. I would highly recommend Custom Spring & Trailer Repair to anyone who needs trailer repairs or axle work. Roger knows his business, and I was also told that he makes axles for trailer shops throughout Western Tennessee and Eastern Arkansas -- which says a lot about the quality and experience behind his work. Thank you, Roger, your son, and everyone at Custom Spring & Trailer Repair for taking care of me and getting me back on the road! If you need trailer or axle work in the Memphis area, definitely give them a chance.

I just had the rear leaf springs repaired on my 1965 Ford Falcon. The team here was super…read moreprofessional and super polite. Good customer service is hard to find these days and these folks were wonderful. They told me the job would take two days and they finished on one exceeding my expectations.

How can you be open 24 hrs, and then not "accept" calls? Very disappointing to say the least.read more

Aaaron did a great job of being responsive and getting vehicle quickly form where it broke down and…read morethen to the repair facility. Great service ! Price was competitive

My truck died on the road and they came to me and figured out the issue and replaced the part in no…read moretime. All for a great price! Id recommend them to anyone.

We sent our truck in for a minor oil leak and he said he repaired it, we got it back and had it for…read moreless than a week and it ran out of oil and had to be towed back for repairs. He installed the rings with no grease, which locked the motor up. We had to pay him just to get the truck out to take to someone else to fix. Had to put in a new motor after he kept it for six weeks. He will not return your calls, took all the fuel out of the truck, (it was full when he got it). He is still not returning calls and takes no responsibility for the problems his shop caused. Do not trust him.

Ask for Ray Norton. He's the best in Memphis. Especially for any trucker with a Paccar engines. He…read moreknows his stuff and is trucker friendly. I'm a trucker from California I got a Paccar engine broke down on a Sunday he had me rolling in two hrs. Best experience ever!

Just when you think customer service is a lost art, Bam, Lunes Off Road restores my faith. Moose…read moreand his crew could not have been more thorough in their approach, documentation and direction for my upgrade. I have an F-150 Hybrid. I wanted a better ride (shocks/Struts), tires and fender flares... Moose walked me through each issue with absolutely no pressure for a sale, not directing me toward a pricey option, but a concentration on performance and style... It was like talking to a friend that knows everything about a subject you dont!! and going with it... I could NOT be more pleased with the results.. Thanks Moose, great job!! Ed Sargent

Lunes Offroad hooked us up!!! Since GMC doesn't see the need…read moreto put Towing Mirrors on the Canyon (even WITH the Towing Pckg ), WE had to purchase Tow Mirrors ourselves (thank you BoostAuto). And THANK GOD for LunesOffRoad !!! DING-DANG!!! With the wiring for the turn signals, reverse lamps, the cargo light & blindspot alert systems all wired into the mirrors, I do not possess the skills, tools nor the patience to install these beautiful, factory-style mirrors. But Lunes does! Thanks so much to the team at Lunes for doing the work, and keeping me & my wife safe on the road!!!

This company is not a real company. The company is not licensed insured with the state of…read moreTennessee. They do not have a federal motors carrier license no insurance and the driver does not have commercial license nor do they have insurance. They have a repair shop that is also unlicensed. I would tell anyone to be aware of doing business with this company because if anything happens, you will not be able to hold them liable and they also on notorious for putting liens on people cars that they told we have contact the FMCSA and the Tennessee highway patrol to notify them of this fraudulent company.

After calling several tow service companies to tow my Mercedes, this is tire only company that…read moreshowed up with and gave me the confidence that they will tow it. The owner was very professional and knowledgeable on how to tow the car without damaging it. I HIGHLY recommend this company. Thank you for your service and getting my car off these unsafe streets and to the shop!! A Towing is the right choice!