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B & S Automotive Mobile

4.4 (7 reviews)
Open • Open 24 hours

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This place was recommended by all of my friends and gear heads. I was pointed here by all…read more Josh took my car for a spin and raised it up. Turns out that my transmission was not the problem. I was so happy. The mechanic was fair and didn't try to swindle me at all.

Brian Keck, the general manager of mendenhall location. He claimed he is a professional rear end…read moreman so they transferred me from another location to him, after they realized they couldn't get my truck on a lift or had a "professional rear end man" after a week. He quoted me 6k, and a whole new rear axle. Said he has to feed his guys... feed him and pay that 80k gas truck note. Mines paid off bud. There are two actual technicians at this location and 50 cars in the lot. Should've been my first sign. He asked what I did for work, Then compared vehicles with me. Fair warning he is better than you and knows everything so don't ask or question him on anything. All I tried to do was ask questions and understand the problem and the correct course of action. "CCCC" ...Very professional. Yet I thought he's the one that suppose to be doing the work on it since he's the "professional" rear end man. 160/hr btw. Told me all these parts were bad, weren't. Never even drove truck or took rear end apart. Sat on rim. Waited a month. Was told 3-5 days. Had to go take back the truck from them. Fixed the truck myself within 2 hours, and a $300 part from autozone. All I got from this "professional" was lie after lie. Don't know how to work on it tell me that instead of trying to cover your ass and getting hostile with me who is just asking questions. I actually use my truck to make money. I don't sit behind a desk all day. Tried to basically rob me of 6k . Very poor business interaction. Won't use again. Not this location at least. Was my go to shop but not after dealing with this individual. Stick to being the manager, bud. Barely can even do that. Honesty goes a long way. Very unhappy! I'll be praying for the other customers that go to this location. Took down last time to be nice cause I know the owner, but will not this time. Truth is out. Don't use this location.

B & S Automotive Mobile - roadsideassist - Updated October 2026

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