Customer service is second to none. The level of service is to be commended. I was reluctant to…read moretake my car to them at first - not being a national chain. I'm so glad I changed my mind. They quickly diagnosed the problem and offered practical solutions. The young man at the desk (Cobie, I think) was professional, honest and respectful. Kudos!

Honest guys who helped solve a "mystery" tranny problem the dealer's most experienced mechanic…read morecould not. Currently have second vehicle there for rebuild.

Exudes extreme professionalism. I'm currently overseas and made this process seemless. 10/10read more

This business needs to be responsive for their ads. At a minimum, put up an autoresponder if you…read moredon't have someone to respond promptly to potantial customers. As I have looked over some of the reviews, thos company os never at fault and always seems to have a retort to consumers who are expressing their dissatisfaction. As a reminder, Yelp is a mechanism for us to express out opinions; the voice of the customer must ALWAYS be considered.

Very very thorough diagnosis and repairs. I will return! Like All repair shops repairs are…read moreexpensive. Mostly labor costs. But if the work is done properly the price is not subject to scrutiny.

Good morning. This review is in reference to yesterday about 12:30p. I didn't have in my plans to…read morestop here btw. I was out this way (lunch date) n and had a flat about a mile away. I was frantic to say the least considering I live at 385/Riverdale. Well, I made to this location, pulled into the lot n by then it was fully flat. A guy saw me and came out to meet me n I explained I had run over a rock!!!!‍ He preceded to tell me to pull to a bay n then he checked it out, put air in it but we both heard the air coming back out. He then said hold on let me get someone else. He brought a guy out who bent down n found the leak and to my already bad day said it was in the side wall. Yikes. But they said we got you. You be ok. The guy took off my bad tire n put on my donut, mind u I'd just bought the vehicle a month ago. So yea, I'm a lil nervous. These two gentlemen Mike & Gabe were attentive, calm and most friendly in my time of need. I made it home on the donut. Lollol. I wanted to Thank these guys, but they wouldn't take any token of my appreciation which further made my day. So though I didn't have service this time I won't forget for future choices in my automotive needs. Kudos to these fellows n the mgmt that hired them. . I'm always preaching, "if you can't be anything else, BE KIND".

Great service and willing to go above and beyond for a customer's need. Good value compared to…read moreother shops!

Loved their excellent customer service. Shoutout to Mr. Sterling got us in and took care of us…read moreright away!!!

I co9ntacted these guys to tow/haul my 14ft enclosed trailer that had thousands of dollars worth of…read moremy furniture and exe from Selmer Tn to Sulfer Springs Tx due to me and my family relocating and and these guys took care of it and was very affordable compared to all other companys i had contacted. Above and beyond great folks with a huge heart. Recommended to anyone looking for towing hauling or roadside services of any sort. Lastly I wanna say thank you all for your services and helping me and my family in such stressfull time.

Professionalism, Punctuality, Quality, Value I'd recommend…read morehighly, The gentleman was very knowledgeable and professionally mannered. They came to my home and checked my truck for me due to a noise coming from my engine and transmission area. It was determined to be some converter thing in my transmission and some other part but can't remember the name for it exactly, anyways the gentleman went and got the parts that was needed and had my 2014 Tahoe fixed by the afternoon as too I needed my truck for it being my only transportation for work and college. I cant thank the gentleman enough. +A. Thanks guys

I've been coming to this oil change and tire shop since 2013/2014 and steadily, for all of my cars…read moresince 2017 when we moved in to our home nearby. Since my father owns an auto shop back up North, I always come in with a set of very specific instructions, especially when it comes to my oil changes. Each one of my cars has a specific set of instructions I want followed because each one has its own little finicky things. Lucas first, don't top off fluids except washer fluid, only use manual tools and not drills, etc. the guys who work here have ALWAYS abided by my instructions without hesitation. They don't ever make me feel like a nuisance or burden and are always very polite and professional. Today was no different. Nick worked on my Mercedes to get my oil change done and then Derek worked on my new tire installation. Between the pleasant conversations, not ever trying to rip me off because I'm a female, and their overall politeness and ability to work on my cars the way I want them to, I will continue coming back year after year and bringing all of my cars here ranging from the more normal ones to the imports. They do have a pretty high turnover rate of workers, so just as I get to know one set of them, a new set arrives, but every single set of guys has been very helpful and respectful. I would absolutely recommend this shop, ESPECIALLY to females, because they won't try to rip you off like most shops around here will try to do just because they think you don't know what you're talking about and are an easy target. I also always bring in my own oil and filters (and even my own tires) and they have no issues using MY equipment, which many shops in the area will refuse to do. If you're hesitant, don't be. If you're also a female and are worried about someone trying to pull a fast one on you, trust me this shop won't even try it.

I'm definitely moving my business to Express Oil. They were friendly and professional. They…read moreexplained my service and recommended other services that my car needed that they could do during my oil change.

Gateway Summer Ave Cynthia and team are the best…read more Pre-ordered my tires, 4 new tires and full alignment in under 3 hours.

This was by far worse Customer Service experience I have ever received you had manager was very…read moredisrespectful to me and my wife as we were explaining to them that air pressure light came on on the dashboard as soon as we drove off from having a brand new set of four tires put on. We came back in the following Monday and he tried to argue with me as if I was lying about the issue even after he stated this has been a common problem for there Location. Do not take your vehicle here they will damage your vehicle.

Extremely dissatisfied with these crooks!!! After paying $557 to be lied to and told I needed a…read moretransmission (drove car to the shop with no issest) my car was in worse shape when I drove home. Called and let them know that the car was driving different after being picked up and was told I'd receive a call back that still hasn't come. Not to mention they demandEd a cash payment that I was informed about AFTER the assessment was done...A total waste of time and money and I wouldn't refer anyone to be ripped off like I was!!!

It's true, I went in and Barry diagnosed an electrical problem that was causing me problems with…read moremy transmission. Very trustworthy and honest. He runs a all American family company.

1399 Germantown Pkwy Cordova .... I would like to commend David J. and those others of the staff. I…read morehad work done on my 1997 Ford Truck at another business well known for my brakes. They advised me that I had a serious problem with my rear wheels or bearings?? that the rear wheels had a lot of slack and needed serious repair. I had doubts for reasons to long to mention. Went to 1399 Germantown Pkwy Cordova Raleigh Tire Service after checking reviews of other vehicle repair businesses on the computer. I left my truck for a valuation of any problem. Later got a phone call that the rocking back and forth of the rear wheels was with in normal slack and other then the normal fair fee for inspection there would be no charge. Hey,... time for me to give me future business.

Except for Ms. Ann - the guys at the front desk are terrible - you call and they are short and hang…read moreup on you. You go there in person and they are rude, arrogant and act like they are doing YOU the favor by doing business with them. I've given this place several chances - taking my business elsewhere.

If you had only one place to take your Porsche, this would be it. These people are enthusiasts…read moreand it shows...pride in their work really comes through .... Can't say enough good things about these people.....

I took my Mini Cooper in for maintenance. I told them what I thought was going on with the car. I…read moream no mechanic. I got a call the next day, saying the car was ready (it was not.). As I drove out of the parking lot, I noticed that the car was running very rough. Within a half mile, the engine light came on (both of these issues I told them were happening and needed to be fixed.). So I turned around and took the car back and told them they had not fixed anything. They offered me a loaner car (at no charge) and two days later, had fixed everything.