Dear Dunkirk Cleaners, I love you guys. You know I do. You've have never, ever messed up one item of clothing in all these many years. You're quick, you're efficient, and you're reasonable. You even do a fantastic job on the plethora of odd clothing I send...my kilts are always perfect, my bodices and corsets look brand new. But I really needed my pants this evening. Why, oh why, do you close so darned early? I can't be the only person coming back from DC in the evening and the days of rolling up the streets of Southern Maryland at 7 o'clock are long gone. I guess I'll see you, and my pants, in the morning. Don't be surprised if I show up in my skivvies, just to get you to have an evening pick up. I can assure you, it won't be pretty. xxoo, Cyn read more

Horrible customer service. Destroyed garment and didn't menation it. They took no responsibility when confronted about it. Did not even apologize read more

Tried to have a dress altered for Homecoming and was asked to come back THREE times. They are very unorganized and even couldn't find a sweater of mine and SHRUNK a pair of pants!! I could deal with the rudeness if they were good cleaners but the horrible customer service on top of the high prices and inadequate service is unacceptable read more

We have been using Dunkirk Cleaners consistently for over a year now. They do a great job and are always friendly. They always remember us when we come in and ask about our kids. They have done a great job on alterations including military uniforms. Very pleased. read more

My husband decided to try Dunkirk Cleaners for the first time for his suit and I had him drop off my long, accordion pleated skirt (not cheap!!) with a chiffon overlay. When he brought the cleaning home I noticed that my chiffon skirt had been hung on a shirt hanger by two SAFETY PINS. Who hangs chiffon by safety pins?! The skirt now has little holes/snags in the waistband. I came in the next day to talk with the workers, and they told me I was crazy and that all other dry cleaners would have cared for the skirt in the same fashion. Um, no. I have had this skirt cleaned before and never had this issue. There was no offer of compensation or even an apology. Do not trust them with your nice clothes. read more

This place use to be so nice. It has gone so down hill.... The two ladies working in the shop really have no customer service skills. Went in to get a long dressed hemmed on Saturday, told me I needed to come back on Monday. Came back on Monday. They told me it would be $120.00 to hem the dress. I was totally shocked by the price. Only paid $60.00 for the dress. A $120.00 bucks to get a dress hemmed....really. As I was leaving the store, they yelled that they wanted their pins back and asked what I wanted to pay to have the dress hemmed. I didn't know I was in a third world country where I needed to negotiate. I said between $50.00 and $60.00 and they said they would do it for $80.00. I know I only have myself to blame, I agreed to this crazy amount. It was a nice easy double hem maybe a hour's worth of work. When I went back to pick up the dress, they had thrown out the special hanger I had brought the dress in with and the dress cover. Tried to give me a cheap white plastic hanger as a replacement, telling me I did not bring the dress in with a special hanger and cover. Really I hang all my dresses with these hangers and covers. Come look in my closet. Finally they took $5.00 off of the price which was totally inflated to begin with. The whole time the two ladies were yelling at each other in their native tongue. Speak English - you are in the United States dealing with American's in Dunkirk, Maryland. Stay away or be ready to get your negotiating skills out... read more